20 publicaciones de empleo destacadas de data center engineer en madrid, md (¡Están contratando!)

Tier 1 Support Engineer
Viavi Solutions —Madrid, Madrid provincia
- Jornada completa
- Español
- Azure
- Informática
Novice Backend Software Engineer (Temporary)
ING Bank —Madrid, Madrid provincia
- Teletrabajo
- Azure
- DevOps
- Oficina
- Plus transporte
- Seguro médico privado
Senior Automation QA Engineer
N-iX —Madrid, Madrid provincia
- Teletrabajo
- Azure
- Java
- AWS
Solicitud rápida
Field Service Engineer
Werfen —Madrid, Madrid provincia
- Jornada completa
- Español
- Microsoft Excel
- Inglés
Technical Program Manager, Data Center Services
Google —Madrid, Madrid provincia
- Jornada completa
- Grado
- Liderazgo
Senior Data Engineer
EPAM Systems, Inc. —Madrid, Madrid provincia
- Español
- Azure
- Informática
- Vacaciones pagadas
- Programa de recomendación
QA P2
Solera —Madrid, Madrid provincia
- Jornada completa
- Informática
- Máster
- Machine learning
Antibot Engineer
NielsenIQ —Madrid, Madrid provincia
- De 38.400 € a 54.700 € al año
- Jornada completa
- Trabajo híbrido
- JavaScript
- Scripting
- Python
Solicitud rápida
IT Risk & Cybersecurity Engineer - CSIRT Analyst
BNP Paribas —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Microsoft Excel
- Informática
- Inglés
Associate AI Engineer (6-month contract)
Board International —Madrid, Madrid provincia
- Jornada completa
- Azure
- Informática
- Sistemas ERP
Solicitud rápida
4d
Solutions Engineer - Madrid
Cisco Systems —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Español
- Inglés
- IT
- Seguro de vida
Principal Performance Engineer (Database & AI Benchmarking)
EDB —Madrid, Madrid provincia
- Teletrabajo
- Scripting
- Linux
- Inteligencia artificial
Solicitud rápida
Virtualization Engineer
Jotelulu —Madrid, Madrid provincia
- Jornada completa
- Linux
Solicitud rápida
DevOps Engineer
Jotelulu —Madrid, Madrid provincia
- Jornada completa
- Azure
- DevOps
- AWS
Solicitud rápida
Senior Network Virtualization Engineer / VMware NSX
Accenture —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Informática
- IT
- Reparto de beneficios empresariales
- Seguro médico privado
3d
Infrastructure Operations Engineer
Jotelulu —Madrid, Madrid provincia
- Jornada completa
- Español
- DevOps
- Inglés
Solicitud rápida
Market Data Specialist – Financial Markets
ING Hubs —Madrid, Madrid provincia
- Inglés
- Oficina
- Máster
- Seguro de vida
- Plan de pensiones
MLOps Engineer Analyst
SCS Santander Back-Offices Globales Mayoristas, S.A. —Boadilla del Monte, Madrid provincia
- Jornada completa
- Azure
- Informática
- Inglés
- Abono gimnasio
- Seguro de vida
Manager I, Engineering - Code Coverage
Datadog —Madrid, Madrid provincia
- De guardia
- Oficina
- Java
Solicitud rápida
7d
Broadcast Freelancers – Independent Collaboration Opportunities
Eurovision Services —Madrid, Madrid provincia

Quiero recibir la alerta de empleo más reciente de data center engineer en madrid, md

Al iniciar sesión en tu cuenta, aceptas las Condiciones del servicio de SimplyHired, nuestra Política sobre cookies y nuestra Política de privacidad.

Tier 1 Support Engineer

Viavi Solutions -
Madrid, Madrid provincia

Solicitar ahora

Detalles del empleo

Jornada completa

Cualificaciones

Español
Azure
Informática
Inglés
AWS
Docker
Grado
Perl
Scripting
Cloud
Linux
Python

Descripción completa del empleo

Summary:

VIAVI (NASDAQ: VIAV) has a 100+ year history of technical innovations that have evolved to keep pace and address our customers’ most pressing business issues. We make equipment, software, and systems that help to plan, deploy, certify, monitor, and optimize all kinds of networks - like those for mobile phones, service providers, large businesses and data centers. VIAVI is also a leader in high performance thin film optical coatings and engineered diffusers, providing light management solutions to anti-counterfeiting, consumer electronics, automotive, defense and instrumentation markets.

We are the people behind the products that help keep the world connected – at home, school, work, at play, and everywhere in between. VIAVI employees are fierce about supporting customer success and we welcome people who bring their best every day to the company - to question, to collaborate and to push for solutions that will delight our customers.

Duties & Responsibilities:

Purpose of Role:

This is a customer-facing role aimed at performing customer support activities for AIOps system. The primary function is for system product Tier 1 support. The main responsibility is to enhance the customer's experience by quick and effective response to our customers' issues or questions with the AIOps system.

Responsibilities:

The Tier 1 Support Engineer will be required to be able to respond to customer support requests within contracted support times of 8x5 or 24x7. This will include participating in an after-hours standby rotation to cover customer support requests 24x7. Tier 1 support engineers will also be required to open support cases in the ticket logging system, update the support cases with progress on a regular basis and talk through the solution with the customer. Lead Operational Reviews as contracted.

The Tier 1 Support Engineer will have excellent communication skills to work with customers and provide answers to technical questions, diagnose system problems and manage escalations.
Tier 1 support engineers will also be required to accurately document the customer issue and steps to resolution and act as a customer advocate until the issue is resolved.
The Tier 1 support engineer must be able to multi-task as some cases may be defects or may remain open for extended periods of time.

Key Measures:

Customer satisfaction (internal and external).
Attain and continuously improve customer satisfaction and Net promoter survey results.
Work closely with engineering to attain TL9000 and BMS metrics.
Attain customer service contracts, SLAs.
Organizational and process effectiveness.

Pre-Requisites / Skills / Experience Requirements:

Fluency in Spanish and English.
Experience in Linux.
Experience in Docker and Kubernetes.
Experience in databases.
Experience with Cloud platforms (AWS / GCP / Azure).
Scripting knowledge (Shell, Perl, Python…).
Technical Bachelor's degree (Eng / IT).

Preferred Qualifications/Skills/Experience:

Experience of telecom environment.

Personal skills/attributes:

Process discipline.
Organized communication.

#LI-Hybrid

Solicitar ahora

Refina tu búsqueda

data center engineer empleos en madrid, md

Tier 1 Support Engineer

Novice Backend Software Engineer (Temporary)

Senior Automation QA Engineer

Field Service Engineer

Technical Program Manager, Data Center Services

Senior Data Engineer

QA P2

Antibot Engineer

IT Risk & Cybersecurity Engineer - CSIRT Analyst

Associate AI Engineer (6-month contract)

Solutions Engineer - Madrid

Principal Performance Engineer (Database & AI Benchmarking)

Virtualization Engineer

DevOps Engineer

Senior Network Virtualization Engineer / VMware NSX

Infrastructure Operations Engineer

Market Data Specialist – Financial Markets

MLOps Engineer Analyst

Manager I, Engineering - Code Coverage

Broadcast Freelancers – Independent Collaboration Opportunities

Quiero recibir la alerta de empleo más reciente de data center engineer en madrid, md

Related Searches

Herramientas para candidatos

Herramientas para empresas

Buscar

Mantener la conexión