20 publicaciones de empleo destacadas de data center engineer en comunidad de madrid (¡Están contratando!)

Tier 1 Support Engineer
Viavi Solutions —Madrid, Madrid provincia
- Jornada completa
- Español
- Azure
- Informática
Field Service Engineer
Werfen —Madrid, Madrid provincia
- Jornada completa
- Español
- Microsoft Excel
- Inglés
Associate AI Engineer (6-month contract)
Board International —Madrid, Madrid provincia
- Jornada completa
- Azure
- Informática
- Sistemas ERP
Solicitud rápida
3d
Senior AMR Systems Engineer
Dematic Logistic Systems S.A.U. —Coslada, Madrid provincia
- Jornada completa
- AutoCAD
- Microsoft Office
- Máster
# BECA AHE - Airframe Design Engineer
Airbus Helicopters España, SA —Getafe, Madrid provincia
- Jornada completa
- Español
- Inglés
- Máster
Mission Systems Test Specialist
Airbus Defence and Space SAU —Getafe, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Español
- Inglés
- Oficina
4d
Broadcast Freelancers – Independent Collaboration Opportunities
Eurovision Services —Madrid, Madrid provincia
Senior Software Engineer - REDAPL Graph Engine
DataDog —Madrid, Madrid provincia
- Doctorado
- Informática
- Oficina
10d
QA P2
Solera —Madrid, Madrid provincia
- Jornada completa
- Informática
- Máster
- Machine learning
Cloud Systems Engineer
OpenNebula Systems —Pozuelo de Alarcón, Madrid provincia
- Media jornada
- Teletrabajo
- Microsoft Word
- Informática
- Servicio al cliente
Cloud DevOps Engineer
Logicalis Spain —Madrid, Madrid provincia
- Teletrabajo
- Azure
- DevOps
- AWS
- Días de asuntos propios
- Oportunidades de crecimiento y desarrollo profesional
Director, Data Engineering (Capital Markets)
JLL —Madrid, Madrid provincia
- Azure
- Informática
- DevOps
3d
Senior QA Automation Engineer (Java)
EPAM Systems, Inc. —Madrid, Madrid provincia
- Español
- Informática
- DevOps
- Vacaciones pagadas
- Programa de recomendación
SCADA Engineer - Power Systems
Ramboll —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Inglés
Solicitud rápida
Ingeniero/a Técnico Comercial de Soluciones Eléctricas -junior-. Media y Baja Tensión (m/f/d)
Siemens —Tres Cantos, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Español
- Ventas
- Salesforce
- Flexibilidad horaria
AI Platform Engineer (OneAI)
OpenNebula Systems —Pozuelo de Alarcón, Madrid provincia
- Media jornada
- Teletrabajo
- Informática
- Inglés
- Oficina
- Vacaciones pagadas
Lead Automation Test Engineer with Java
EPAM Systems, Inc. —Madrid, Madrid provincia
- Informática
- Inglés
- Oficina
- Vacaciones pagadas
- Programa de recomendación
Market Data Specialist – Financial Markets
ING Hubs —Madrid, Madrid provincia
- Inglés
- Oficina
- Máster
- Seguro de vida
- Plan de pensiones
Senior Frontend Engineer & Team Lead
Jotelulu —Alcobendas, Madrid provincia
- Jornada completa
- Liderazgo
Solicitud rápida
Network Engineer Lead Expert
Ekkiden —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Inglés
- Liderazgo
- Python
Solicitud rápida

Quiero recibir la alerta de empleo más reciente de data center engineer en comunidad de madrid

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Tier 1 Support Engineer

Viavi Solutions -
Madrid, Madrid provincia

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Detalles del empleo

Jornada completa

Cualificaciones

Español
Azure
Informática
Inglés
AWS
Docker
Grado
Perl
Scripting
Cloud
Linux
Python

Descripción completa del empleo

Summary:

VIAVI (NASDAQ: VIAV) has a 100+ year history of technical innovations that have evolved to keep pace and address our customers’ most pressing business issues. We make equipment, software, and systems that help to plan, deploy, certify, monitor, and optimize all kinds of networks - like those for mobile phones, service providers, large businesses and data centers. VIAVI is also a leader in high performance thin film optical coatings and engineered diffusers, providing light management solutions to anti-counterfeiting, consumer electronics, automotive, defense and instrumentation markets.

We are the people behind the products that help keep the world connected – at home, school, work, at play, and everywhere in between. VIAVI employees are fierce about supporting customer success and we welcome people who bring their best every day to the company - to question, to collaborate and to push for solutions that will delight our customers.

Duties & Responsibilities:

Purpose of Role:

This is a customer-facing role aimed at performing customer support activities for AIOps system. The primary function is for system product Tier 1 support. The main responsibility is to enhance the customer's experience by quick and effective response to our customers' issues or questions with the AIOps system.

Responsibilities:

The Tier 1 Support Engineer will be required to be able to respond to customer support requests within contracted support times of 8x5 or 24x7. This will include participating in an after-hours standby rotation to cover customer support requests 24x7. Tier 1 support engineers will also be required to open support cases in the ticket logging system, update the support cases with progress on a regular basis and talk through the solution with the customer. Lead Operational Reviews as contracted.

The Tier 1 Support Engineer will have excellent communication skills to work with customers and provide answers to technical questions, diagnose system problems and manage escalations.
Tier 1 support engineers will also be required to accurately document the customer issue and steps to resolution and act as a customer advocate until the issue is resolved.
The Tier 1 support engineer must be able to multi-task as some cases may be defects or may remain open for extended periods of time.

Key Measures:

Customer satisfaction (internal and external).
Attain and continuously improve customer satisfaction and Net promoter survey results.
Work closely with engineering to attain TL9000 and BMS metrics.
Attain customer service contracts, SLAs.
Organizational and process effectiveness.

Pre-Requisites / Skills / Experience Requirements:

Fluency in Spanish and English.
Experience in Linux.
Experience in Docker and Kubernetes.
Experience in databases.
Experience with Cloud platforms (AWS / GCP / Azure).
Scripting knowledge (Shell, Perl, Python…).
Technical Bachelor's degree (Eng / IT).

Preferred Qualifications/Skills/Experience:

Experience of telecom environment.

Personal skills/attributes:

Process discipline.
Organized communication.

#LI-Hybrid

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Quiero recibir la alerta de empleo más reciente de data center engineer en comunidad de madrid

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