20 publicaciones de empleo destacadas de data center engineer en madrid, md (¡Están contratando!)

Tier 1 Support Engineer
Viavi Solutions —Madrid, Madrid provincia
- Jornada completa
- Español
- Azure
- Informática
Novice Backend Software Engineer (Temporary)
ING Bank —Madrid, Madrid provincia
- Teletrabajo
- Azure
- DevOps
- Oficina
- Plus transporte
- Seguro médico privado
14d
QA P2
Solera —Madrid, Madrid provincia
- Jornada completa
- Informática
- Máster
- Machine learning
Fullstack Developer
UST Global —Madrid, Madrid provincia
- Trabajo híbrido
- Oracle
- DevOps
- Inglés
- Abono gimnasio
Lead Software Test Automation Engineer
EPAM Systems, Inc. —Madrid, Madrid provincia
- Oficina
- Java
- C++
- Vacaciones pagadas
- Programa de recomendación
QA Engineer - AI Tooling (All Genders)
zooplus SE —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Oficina
- Java
- JavaScript
Solicitud rápida
10d
Senior Software Engineer (AI)
DataDog —Madrid, Madrid provincia
- De guardia
- Oficina
- Máster
- Inteligencia artificial
Associate Applied AI Engineer (APAC) - Orbit Program
Celonis —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Informática
- Inglés
- Oficina
- Vacaciones pagadas
Manager I, Engineering - OrgStore Blueprint
DataDog —Madrid, Madrid provincia
- De guardia
- Oficina
Director, Data Engineering (Capital Markets)
JLL —Madrid, Madrid provincia
- Azure
- Informática
- DevOps
4d
AI Platform Engineer (OneAI)
OpenNebula Systems —Pozuelo de Alarcón, Madrid provincia
- Media jornada
- Teletrabajo
- Informática
- Inglés
- Oficina
- Vacaciones pagadas
Mechanical Package Manager
Mercury Engineering —Madrid, Madrid provincia
- Project management
- Habilidades de comunicación
Cloud Systems Engineer
OpenNebula Systems —Pozuelo de Alarcón, Madrid provincia
- Media jornada
- Teletrabajo
- Microsoft Word
- Informática
- Servicio al cliente
Data Science Manager for Supply Chain
Accenture —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Azure
- Informática
- Inglés
Site Manager
Schneider Electric —San Sebastián de los Reyes, Madrid provincia
- Jornada completa
- Español
- Inglés
- Hotel
- Días de asuntos propios
- Teletrabajo opcional
Lead Engineer
WSP Spain —Madrid, Madrid provincia
- AutoCAD
- Inglés
- Oficina
- Formación continua
- Oportunidades de crecimiento y desarrollo profesional
Knowledge Architect / Knowledge Architect
TMC —Madrid, Madrid provincia
- Azure
- SharePoint
Mission Systems Test Specialist
Airbus Defence and Space SAU —Getafe, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Español
- Inglés
- Oficina
4d
Sr. Pre-Construction Manager, EMEA Pre-Construction
Amazon Data Services Spain, S.L. —Madrid, Madrid provincia
- Jornada completa
- Español
- AWS
- Project management
9d
Senior Technical Support Engineer - Focused Services (wiith either German, French, Italian)
Palo Alto Networks —Madrid, Madrid provincia
- Jornada completa
- Azure
- Informática
- Inglés

Quiero recibir la alerta de empleo más reciente de data center engineer en madrid, md

Al iniciar sesión en tu cuenta, aceptas las Condiciones del servicio de SimplyHired, nuestra Política sobre cookies y nuestra Política de privacidad.

Tier 1 Support Engineer

Viavi Solutions -
Madrid, Madrid provincia

Solicitar ahora

Detalles del empleo

Jornada completa

Cualificaciones

Español
Azure
Informática
Inglés
AWS
Docker
Grado
Perl
Scripting
Cloud
Linux
Python

Descripción completa del empleo

Summary:

VIAVI (NASDAQ: VIAV) has a 100+ year history of technical innovations that have evolved to keep pace and address our customers’ most pressing business issues. We make equipment, software, and systems that help to plan, deploy, certify, monitor, and optimize all kinds of networks - like those for mobile phones, service providers, large businesses and data centers. VIAVI is also a leader in high performance thin film optical coatings and engineered diffusers, providing light management solutions to anti-counterfeiting, consumer electronics, automotive, defense and instrumentation markets.

We are the people behind the products that help keep the world connected – at home, school, work, at play, and everywhere in between. VIAVI employees are fierce about supporting customer success and we welcome people who bring their best every day to the company - to question, to collaborate and to push for solutions that will delight our customers.

Duties & Responsibilities:

Purpose of Role:

This is a customer-facing role aimed at performing customer support activities for AIOps system. The primary function is for system product Tier 1 support. The main responsibility is to enhance the customer's experience by quick and effective response to our customers' issues or questions with the AIOps system.

Responsibilities:

The Tier 1 Support Engineer will be required to be able to respond to customer support requests within contracted support times of 8x5 or 24x7. This will include participating in an after-hours standby rotation to cover customer support requests 24x7. Tier 1 support engineers will also be required to open support cases in the ticket logging system, update the support cases with progress on a regular basis and talk through the solution with the customer. Lead Operational Reviews as contracted.

The Tier 1 Support Engineer will have excellent communication skills to work with customers and provide answers to technical questions, diagnose system problems and manage escalations.
Tier 1 support engineers will also be required to accurately document the customer issue and steps to resolution and act as a customer advocate until the issue is resolved.
The Tier 1 support engineer must be able to multi-task as some cases may be defects or may remain open for extended periods of time.

Key Measures:

Customer satisfaction (internal and external).
Attain and continuously improve customer satisfaction and Net promoter survey results.
Work closely with engineering to attain TL9000 and BMS metrics.
Attain customer service contracts, SLAs.
Organizational and process effectiveness.

Pre-Requisites / Skills / Experience Requirements:

Fluency in Spanish and English.
Experience in Linux.
Experience in Docker and Kubernetes.
Experience in databases.
Experience with Cloud platforms (AWS / GCP / Azure).
Scripting knowledge (Shell, Perl, Python…).
Technical Bachelor's degree (Eng / IT).

Preferred Qualifications/Skills/Experience:

Experience of telecom environment.

Personal skills/attributes:

Process discipline.
Organized communication.

#LI-Hybrid

Solicitar ahora

Refina tu búsqueda

data center engineer empleos en madrid, md

Tier 1 Support Engineer

Novice Backend Software Engineer (Temporary)

QA P2

Fullstack Developer

Lead Software Test Automation Engineer

QA Engineer - AI Tooling (All Genders)

Senior Software Engineer (AI)

Associate Applied AI Engineer (APAC) - Orbit Program

Manager I, Engineering - OrgStore Blueprint

Director, Data Engineering (Capital Markets)

AI Platform Engineer (OneAI)

Mechanical Package Manager

Cloud Systems Engineer

Data Science Manager for Supply Chain

Site Manager

Lead Engineer

Knowledge Architect / Knowledge Architect

Mission Systems Test Specialist

Sr. Pre-Construction Manager, EMEA Pre-Construction

Senior Technical Support Engineer - Focused Services (wiith either German, French, Italian)

Quiero recibir la alerta de empleo más reciente de data center engineer en madrid, md

Related Searches

Herramientas para candidatos

Herramientas para empresas

Buscar

Mantener la conexión