20 publicaciones de empleo destacadas de technical advisor en barcelona, ct (¡Están contratando!)

Customer Experience Manager
Nutanix —Barcelona, Barcelona provincia
- Jornada completa
- Español
- Inglés
AI engineer
Lucis —Barcelona, Barcelona provincia
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Customer Advisor Dutch
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- Turno de 8 horas
- Teletrabajo
- Español
- Microsoft Excel
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Manager - Salesforce Marketing Cloud Development
Wunderman Thompson MAP —Barcelona, Barcelona provincia
- Inglés
- Oficina
- SQL
Solution Sales Specialist - SIMULATE
Graitec —Barcelona, Barcelona provincia
- Jornada completa
- Español
- Ventas
- Oficina
2d
Senior Data & Analytics Product Specialist
Omya Business Services SLU —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Azure
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- Teletrabajo opcional
Solicitud rápida
AWS Cloud Engineer
Sanofi —Barcelona, Barcelona provincia
- DevOps
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Head of Tech Talent Acquisition (They/She/He)
Glovo —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Liderazgo
- Marketing
- Teletrabajo opcional
- Abono gimnasio
Solicitud rápida
Cybersecurity Professional - Senior Identity & Access Management (IAM) Expert (f/m/d)
Siemens —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Inglés
- AWS
- Liderazgo
Tax and Procurement Graduate
Rakuten Global —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Español
- Microsoft Excel
- Ventas
Senior Adobe Developer
VML MAP —Barcelona, Barcelona provincia
- Inglés
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Sr Pricing Consultant
Ingram Micro —Barcelona, Barcelona provincia
- Jornada completa
- Doctorado
- Máster
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10d
Technology Risk Officer
Eurofins —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Informática
- Inglés
- Máster
Solicitud rápida
Assoc Director Sales PRD
Accenture —Barcelona, Barcelona provincia
- Jornada completa
- Español
- Ventas
- Inglés
10d
Senior Accountant
ORBIDI —Sant Cugat del Vallès, Barcelona provincia
- Trabajo híbrido
- Sistemas ERP
- Contabilidad
- Contabilidad
Solicitud rápida
Customer Product Manager
Giesecke+Devrient —Sant Joan Despí, Barcelona provincia
- Jornada completa
- Informática
- Inglés
- Microsoft Office
- Teletrabajo opcional
Senior AI Solutions Engineer for People & Talent
Lighthouse Intelligence Ltd. —Barcelona, Barcelona provincia
- Jornada completa
- Inglés
- Máster
- Hotel
9d
CRM Consultant
dsm-firmenich —Barcelona, Barcelona provincia
- CRM software
- Español
- Ventas
Sr. Customer Success Engineer (French speaking)
Dynatrace —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Azure
- Informática
- DevOps
- Vacaciones pagadas
Financial Controller - FP&A & Consolidation
Netenders Holding —Barcelona, Barcelona provincia
- Trabajo híbrido
- Español
- Microsoft Excel
- Sistemas ERP
9d

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Customer Experience Manager

Nutanix -
Barcelona, Barcelona provincia

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Detalles del empleo

Jornada completa

Cualificaciones

Francés
Español
Experiencia con data center
Árabe
Inglés
Árabe estándar moderno
TOGAF
Cloud
VMWare
Italiano
Alemán
ESXi

Descripción completa del empleo

Hungry, Humble, Honest, with Heart.

The Opportunity

Are you an experienced customer-facing professional with a strong technical background and a passion for building relationships with mid-senior-level stakeholders? If so, you would thrive in our newly established Customer Experience organization. There, you can play a pivotal role in driving customer success, working alongside a collaborative team, and seizing opportunities for growth and advancement in a dynamic market.

About the Team

The Customer Experience Manager role will be part of a newly formed team within Nutanix focused on enhancing customer relationships and driving satisfaction in EMEA. The position will be based in Barcelona, Spain and fosters a collaborative and empowering culture aimed at achieving excellence. The mission of this team is to become a trusted partner for our customers, ensuring that their needs are met and fostering long-term relationships that drive the adoption and success of our solutions.

You will report to one of the Customer Experience leaders, who believes in a collaborative management style that empowers team members and promotes collective success.

This role requires frequent engagement with 20-25 assigned customer accounts. Depending on specific account assignments, occasional travel to other locations in the region may also be required. The ability to travel occasionally is essential for building and maintaining effective relationships with customers.

Your Role

Build and nurture strong relationships with assigned customer accounts, acting as a trusted advisor throughout their journey with Nutanix technology.

Develop and implement tailored Customer Success Plans that align with customer goals, conducting regular reviews to track progress and adapt as necessary.

Monitor and improve customer satisfaction metrics, proactively addressing any concerns to enhance overall customer experience.

Drive product adoption and expansion by leveraging deep technical knowledge and fostering proactive engagement with customer organizations.

Collaborate with internal teams to optimize resources and ensure effective response to customer requirements and feedback.

Play a pivotal role in establishing foundational processes and best practices within the customer experience team.

Achieve NCX certification within the first three years to enhance expertise in customer experience management and establish credibility.

Advocate for customer needs and deliver constructive feedback to influence Nutanix's product development and service enhancements.

What You Will Bring

3-5+ years of experience in technical customer-facing technical roles (Support Engineer, Systems Engineer, Technical Account Managers), engaging with mid-senior level stakeholders.

Technical expertise in data center technology, virtualization, and hyper-converged solutions.

Nice to have Expertise in VMware ESXi and data center virtualization, ideally with experience in Nutanix Enterprise Cloud Platform.

Understanding storage and data protection technologies (replication, snapshots, backup, restore, etc.).

Nice to have technical certifications (e.g., VCP, NCM, NCP) enhancing credibility.

Familiarity with architectural frameworks such as ITIL and TOGAF.

Proven experience in managing large-scale customer operational standards and processes.

Exceptional communication and relationship-building skills, with a focus on advocacy for customer needs.

Customer-centric mindset coupled with a passion for driving change and developing success strategies.

Adept at collaborating with cross-functional teams and delivering feedback to enhance service delivery.

Fluency in English is required for this role, with additional language skills: Italian, French, German, Arabic and Spanish highly preferable.

Work Arrangement

Remote: This position is primarily remote. There is no specific in-office requirement, however, there may be circumstances where you may be required to come into a local office for a specific purpose, and/or to travel to other locations based on business needs.

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