20 publicaciones de empleo destacadas de shift leader en barcelona, ct (¡Están contratando!)

Fraud Activity Agent (French-speaking) - On-site BM01
Concentrix —Barcelona, Barcelona provincia
- Disponibilidad fin de semana
- Inglés
Customer Representative (Italian-Speaking) - On Site NW01
Concentrix —Barcelona, Barcelona provincia
- Disponibilidad fin de semana
- Servicio al cliente
- Inglés
- Microsoft Office
CX Process Improvement Manager, EU Quality
Amazon EU SARL (Spain Branch) —Barcelona, Barcelona provincia
- Jornada completa
- Microsoft Excel
- SQL
- Project management
9d
Snr EVC Specialist, Amazon Maintenance Operation Center (AMOC)
Amazon Spain Fulfillment, S.L.U. —Barcelona, Barcelona provincia
- Jornada completa
- Grado
- Liderazgo
Fashion Customer Representative (French - speaking) On-site TR05
Concentrix —Barcelona, Barcelona provincia
- Disponibilidad fin de semana
- Servicio al cliente
- Inglés
Camarero/a Enoteca** - Hotel Arts Barcelona
Marriott International, Inc —Barcelona, Barcelona provincia
- Jornada completa
- Hotel
- Bachillerato
Food & Beverage Supervisor - Hotel Arts Barcelona
Marriott International, Inc —Barcelona, Barcelona provincia
- Jornada completa
- Hotel
- Bachillerato
Area Manager, ATS
Amazon Road Transport Spain, S.L.U. —Barberà del Vallès, Barcelona provincia
- Jornada completa
- Microsoft Word
- Español
- Microsoft Excel
Customer Service Agent
ADM Value —Barcelona, Barcelona provincia
- Disponibilidad fin de semana
- Trabajo híbrido
- Servicio al cliente
- Inglés
- Oficina
- Programa de recomendación
Account Executive
Gartner —Barcelona, Barcelona provincia
- Jornada completa
- Ventas
- Oficina
- Grado
Associate - Windows Administrator
Shipco IT —Barcelona, Barcelona provincia
- Jornada completa
- Azure
- Informática
- Oficina
Solicitud rápida
Product Marketing Manager
Guesty —Barcelona, Barcelona provincia
- Jornada completa
- Marketing
Solicitud rápida
International Regulatory Capability and Process Excellence Associate Director
AstraZeneca —Barcelona, Barcelona provincia
- Jornada completa
- Microsoft Excel
- Inglés
- Investigación
People Partner - Revenue
Perk —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Inglés
- Oficina
- Abono gimnasio
- Seguro de vida
Remote Support Engineer (German -speaking) - Hybrid - High Tech Industry HD01
Concentrix —Barcelona, Barcelona provincia
- Jornada completa
- Teletrabajo
- Grado
- Manufactura
9d
BioPharmaceuticals Medical Evidence – Director, Health Data Implementation
AstraZeneca —Barcelona, Barcelona provincia
- Jornada completa
- Microsoft Excel
- Máster
- Project management
FP&A Product Support
Abacum —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Español
- Microsoft Excel
- Inglés
Principal Product Designer - Core Platform
BVNK —Barcelona, Barcelona provincia
- Teletrabajo
- Oficina
- Máster
Solicitud rápida
10d
Global Medical Performance & Field Medical (MSL) Excellence Director, Cardiovascular, Renal & Metabolism (CVRM)
AstraZeneca —Barcelona, Barcelona provincia
- Jornada completa
- CRM software
- Microsoft Excel
- Doctorado
Systems Validation Specialist
Diagnóstic Grifols SA —Parets del Vallès, Barcelona provincia
- Jornada completa
- Microsoft Excel
- Inglés
- Microsoft Office
10d

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Fraud Activity Agent (French-speaking) - On-site BM01

Concentrix -
Barcelona, Barcelona provincia

Solicitar ahora

Detalles del empleo

Jornada completa

Cualificaciones

Francés
Desarollador iOS
iOS
Inglés
Android

Descripción completa del empleo

Experience the power of a game-changing career

Want to be part of an innovative and growing team? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.

If you’re looking to grow and be inspired, as a Fraud Activity Agent in Barcelona (on-site), you will be part of our team of game-changers who are powering the brands of the future in the Tech industry.

Career growth and personal development

This is a great opportunity to experience the power of what’s next and develop “friends for life” at the same time. We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed.

What you will do in this role

In everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet.

As a Fraud Activity Agent on our team, you will:

Fraud Investigation & Verification

- Initiate investigations on suspicious fraud cases using internal tools and defined macros. - Collect and meticulously verify all necessary documentation from customers to confirm or infirm fraud.

Manage cases within defined pending periods, ensuring timely follow-up and resolution.
De-escalate tickets to Level 1 if client documentation is not received after 14 days, following established procedures.

Your qualifications

We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.

Concentrix is a great match if you:

Are proficient or bilingual in French and advanced in English
Strong interpersonal skills including active listening, empathy, and adaptability
Advanced customer service and conflict resolution abilities
Skilled in troubleshooting and resolving complex, non-standard issues
Provides clear root-cause analysis and insights
Proficient with extended tools and operational systems (e.g., CRM, parcel tracking)
Technically proficient in OS-level topics (iOS, Android, Windows)
Proactively identifies and leads improvement initiatives
Supports efficiency and optimization of service-level agreements (SLAs)
Has access to and effectively uses extended tools
Possesses deep knowledge of internal processes and workflows

Don’t meet every requirement? No worries. We’re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don’t check every box, we still encourage you to apply. We’ll do our best to match you with the right job, whether it’s this one or another role.

What’s in it for you

We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That’s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.

Full time 39 hours/week, permanent contract

- Rotative shifts between Monday - Saturday, 09:00 - 18:00 ( 2 full weekends off per month)

Salary 22000 euros gross/year + up to 2400 euros gross/year in bonus
Great office location in Barcelona
Full paid training about the company and the project you will be working on
Career development program and specialized courses

Experience the best version of you!

At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.

If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.”

Concentrix is an equal opportunity employer

We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.

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shift leader empleos en barcelona, ct

Fraud Activity Agent (French-speaking) - On-site BM01

Customer Representative (Italian-Speaking) - On Site NW01

CX Process Improvement Manager, EU Quality

Snr EVC Specialist, Amazon Maintenance Operation Center (AMOC)

Fashion Customer Representative (French - speaking) On-site TR05

Camarero/a Enoteca** - Hotel Arts Barcelona

Food & Beverage Supervisor - Hotel Arts Barcelona

Area Manager, ATS

Customer Service Agent

Account Executive

Associate - Windows Administrator

Product Marketing Manager

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Remote Support Engineer (German -speaking) - Hybrid - High Tech Industry HD01

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Global Medical Performance & Field Medical (MSL) Excellence Director, Cardiovascular, Renal & Metabolism (CVRM)

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Quiero recibir la alerta de empleo más reciente de shift leader en barcelona, ct

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