Since 1988, WEP has been a leading European organization in the field of educational travel abroad. Every year, nearly 10,000 young people trust us to organize their journeys to more than 50 countries around the world. With offices in Belgium, France, Italy, Spain, Poland, Denmark, the UK, and Australia, we are a committed community working every day to make international mobility a transformative experience.
Our mission is to help young people (and not-so-young people!) enjoy unique life experiences abroad: to travel differently, broaden their horizons, and create unforgettable memories. By joining WEP, you will directly contribute to changing the lives of thousands of young people each year through meaningful educational and cultural travel experiences.
Are you ready to:
- INSPIRE your team and help them perform at their very best every day?
- SHARE your passion for travel, sales, and supporting people?
- COACH and develop talent to help individuals achieve (and exceed) their goals?
- MAKE A REAL IMPACT on the lives of thousands of young people through your team’s performance and commitment?
If you are a positive leader, results-driven, and deeply aligned with the values of educational travel, this opportunity is for you.
The adventure starts now...
As a Team Leader you will:
- Lead, motivate, and support a team of Sales Advisors on a daily basis .
- Set individual and team objectives and monitor commercial performance, using KPIs to evaluate results and adjust strategies.
- Coach team members through call reviews, feedback sessions, field support, and development plans.
- Optimize the customer journey for future participants by ensuring the team continuously improves its sales techniques and delivers outstanding customer service.
- Actively participate in sales activities, including information sessions, appointments, trade fairs, job days, festivals, and other events.
- Analyze results, identify improvement opportunities, and implement corrective actions.
- Collaborate closely with management and other departments (Marketing, Operations, Admissions, etc.).
Train new employees and ensure the ongoing development of the team’s skills and capabilities.
About You
- You have previously lived an experience abroad (high school exchange, language program, or extended travel experience).
- You have e xten s iv e ex peri ence in managing a CR M in a B2C en vironment .
- You are a natural and inspiring leader with excellent communication skills.
- You combine strong commercial acumen with a people- centered management approach.
- Ideally, you have at least 5 years of sales experience, including initial experience managing a team.
- You have an entrepreneurial mindset, enjoy taking initiative, and are passionate about helping others grow.
- You are available to work Monday through Friday, with occasional weekend commitments depending on events and activities (flexibility required ).
- You are able to work independently while fostering strong team cohesion.
- You fully embrace WEP’s vision of educational and cultural travel.
You are native Spanish spe ake r and completely fluent in English.
What We Offer
- A pleasant, relaxed, and stimulating work environment.
- A dynamic, passionate, and mission-driven team.
- A permanent full-time contract with an immediate start in Madrid.
- An attractive compensation package, including meal vouchers .
- Hybrid model with 2 days home office.
- The opportunity to play a key role in WEP’s growth.
Genuine career development opportunities within a flexible, dynamic, and rapidly expanding organization.
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WEP recruits, employs, trains, compensates, and promotes employees without discrimination based on ethnic origin, religion, nationality, gender, sexual orientation, disability, or age. We recognize that a diverse mix of talents is essential to enabling everyone to perform at their best. If you require any special accommodations during the interview process, please let us know.
