20 publicaciones de empleo destacadas de business support en leganés, md (¡Están contratando!)

Customer Experience Agent
Hellotickets —Madrid, Madrid provincia
- Todos los fines de semana
- Teletrabajo
- Español
- Google Suite
- Servicio al cliente
- Teletrabajo opcional
1h
Opportunities in Supply Chain, Logistics Execution – MULTIPLE LANGUAGES
CHEP —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Español
- Microsoft Excel
- Inglés
Intern - Junior Data & AI Engineer
TAPTAP Digital —Madrid, Madrid provincia
- Informática
- Máster
- Grado
Solicitud rápida
Junior Functional Analyst | 100% remote
UST —Madrid, Madrid provincia
- Teletrabajo
- Inglés
- SQL
- APIs
- Abono gimnasio
Solicitud rápida
Associate Account Manager (Madrid) - Greek Speaking
Fresha —Madrid, Madrid provincia
- De 28.000 € a 34.000 € al año
- Español
- Ventas
- Inglés
Solicitud rápida
13d
Junior Account Manager, ESPT
Xometry Europe —Madrid, Madrid provincia
- Horas extra
- Teletrabajo
- Español
- Ventas
- Inglés
Solicitud rápida
2h
Graduate Programme 2027: Strategy & Operations Manager
Revolut —Madrid, Madrid provincia
- Jornada completa
- Inglés
- Oficina
- SQL
Technical Support Specialist
Kidde Global Solutions —Madrid, Madrid provincia
- De 40.000 € a 45.000 € al año
- Español
- Inglés
4d
Group Functions Learning & Development Intern
ESML SD Iberia Holding S A U —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Microsoft Powerpoint
- Microsoft Word
- Español
- Teletrabajo opcional
Solicitud rápida
13d
Marketing Assistant Intern January 2027 - Remote
Bloom Consulting —Madrid, Madrid provincia
- Trabajo híbrido
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Solicitud rápida
Interim Customer Service Coordinator
CHEP —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Microsoft Powerpoint
- Español
- Microsoft Excel
HR Generalist (Associate II - HR)
UST —Madrid, Madrid provincia
- Microsoft Powerpoint
- Español
- Microsoft Excel
Solicitud rápida
14d
Business Intelligence Analyst
Verisure —Madrid, Madrid provincia
- Jornada completa
- Microsoft Excel
- Inglés
- SQL
Solicitud rápida
Global Marketing Project Manager Jr
Avolta —Madrid, Madrid provincia
- Marketing
- Project management
- Grado
14d
IT Business Analyst
IAG Cargo —Madrid, Madrid provincia
- De 36.000 € a 45.000 € al año
- Trabajo híbrido
- Oficina
- Agile
- Seguro de vida
- Plan de pensiones
Business Development Consultant
AVASK —Madrid, Madrid provincia
- 30.000 € al año
- Trabajo híbrido
- Ventas
- Servicio al cliente
- Desarrollo de negocios
Solicitud rápida
8d
Sales Development Representative - Spanish
Remote —Madrid, Madrid provincia
- Teletrabajo
- Español
- Ventas
- Salesforce
- Vacaciones pagadas
- Teletrabajo opcional
12d
Verisure Internship Programme
Verisure Sàrl —Pozuelo de Alarcón, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Microsoft Powerpoint
- Microsoft Word
- Español
- Teletrabajo opcional
Solicitud rápida
Multinational Service Expert, Multinational Excellence Centre
Allianz —Madrid, Madrid provincia
- De 34.000 € a 44.000 € al año
- Jornada completa
- Trabajo híbrido
- Español
- Inglés
- Microsoft Office
- Plan de pensiones
Business Developer - French Speaker
Shakers —Madrid, Madrid provincia
- De 27.000 € a 70.000 € al año
- Trabajo híbrido
- Español
- Ventas
- Inglés
- Teletrabajo opcional
3d

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Customer Experience Agent

Hellotickets -
Madrid, Madrid provincia

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Detalles del empleo

Hace 1 hora

Beneficios

Teletrabajo opcional

Cualificaciones

Español
Google Suite
Google Docs
Servicio al cliente
Inglés
Zendesk
Requisitos comerciales
Habilidades de comunicación

Descripción completa del empleo

The Role

Are you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced, dynamic environment? We're looking for a Customer Experience Agent to join our team and ensure that every customer interaction is handled with care, efficiency, and professionalism.

In this role, you’ll be the first point of contact for our customers, helping to resolve their inquiries, manage ticket-related issues, and ensure a seamless experience. If you're a proactive problem-solver with strong communication skills, we’d love to hear from you!

What You’ll Be Doing:

Customer Support & Issue Resolution

Handle customer inquiries and resolve service-related issues efficiently.
Identify the cause of problems, provide clear solutions, and follow up to ensure resolution.

Ticket Management

Coordinate with our ticket providers to resolve any issues.
Deliver tickets manually when necessary to ensure a smooth customer experience.

Customer Happiness & Brand Reputation

Engage with customers via email and chat, ensuring a positive and supportive experience.
Assist in managing our online reputation, responding to feedback professionally and proactively.

What You Need to Succeed:

Education:

A higher education degree is required.

Experience & Skills:

Minimum 2 years of experience in a customer service role.
Familiarity with online tools such as Zendesk is a plus.
Proficiency in Google Suite (Gmail, Google Docs, Sheets, etc.).

Language & Communication:

High level of English & Spanish, with strong grammar skills.
Excellent interpersonal and communication skills, with a customer-focused approach.
Ability to demonstrate empathy and handle customer concerns professionally.

Problem-Solving & Attention to Detail:

Strong problem-solving skills, with the ability to troubleshoot and resolve customer issues effectively.
High attention to detail, ensuring accuracy in communication and ticket processing.

Working Conditions:

Schedule:

37.5 hours per week
5 days a week, including Saturdays and Sundays
Rotating shifts (9:30 AM – 6 PM / 5 PM – 1:30 AM)

Contract Type:

6-month contract with the possibility of extension.

Start Date:

Immediate availability required.

Note: "This is a fully remote position; however, the candidate must be based in Spain to ensure compliance with local financial regulations and business requirements."

Why you'll love working with us:

Remote Work in Spain : Work from anywhere in Spain, with flexibility to suit your needs.
Be part of a dynamic and supportive customer service team
Co-Working Spaces: Prefer an office? Enjoy access to our co-working spaces in Madrid and Barcelona—furry friends welcome!
Hellotickets Credit : Receive €200 annually to enjoy Hellotickets events and experiences.

About us:

Hellotickets is a leading global platform and passionate provider of travel experiences, tours and activities, helping explorers find their way to more wonder in the world.

Founded in 2017 by industry veterans Jorge Díaz Largo and Alberto Martinez, the brand is built on the belief that travel experiences and the emotions they inspire result in lives lived more fully, lives lived large. And living large is what we all should do.

Resolutely focused on the live large experience, Hellotickets is based on a 4-day workweek and full remote model, with a team of 90 employees living around the world.

Hellotickets is supported by early stage growth experts including Chris Colbert, Former Managing Director of the Harvard Innovation Labs, Pillar VC, a top U.S. venture capital firm, and Techstars, one of the biggest success accelerators in the world.

We are proud to have an inclusive workplace environment that will foster your development regardless of gender, civil status, family status, sexual orientation, religion, age, disability, education level, or race.

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business support empleos en leganés, md

Customer Experience Agent

Opportunities in Supply Chain, Logistics Execution – MULTIPLE LANGUAGES

Intern - Junior Data & AI Engineer

Junior Functional Analyst | 100% remote

Associate Account Manager (Madrid) - Greek Speaking

Junior Account Manager, ESPT

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Technical Support Specialist

Group Functions Learning & Development Intern

Marketing Assistant Intern January 2027 - Remote

Interim Customer Service Coordinator

HR Generalist (Associate II - HR)

Business Intelligence Analyst

Global Marketing Project Manager Jr

IT Business Analyst

Business Development Consultant

Sales Development Representative - Spanish

Verisure Internship Programme

Multinational Service Expert, Multinational Excellence Centre

Business Developer - French Speaker

Quiero recibir la alerta de empleo más reciente de business support en leganés, md

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The Role

What You’ll Be Doing:

Customer Support & Issue Resolution

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Working Conditions:

Why you'll love working with us:

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