Role Overview
As a Senior Workplace Engineer, you will be a key technical contributor in our end-user computing environment, owning the design, implementation, and day-to-day operation of our cloud-native device management platform. You will ensure that every managed device across the organization is secure, compliant, and delivering a seamless experience to its user.
A good day in this role means solving a complex deployment challenge in the morning, writing an automation script before lunch, and working through a security policy requirement with a cross-functional team in the afternoon. You will collaborate closely with regional IT teams, architects, and business stakeholders, turning their needs into reliable, scalable solutions.
Success in this role means devices provisioned without friction, users unblocked quickly, and a platform that continuously improves. Before applying, know this: we value people who build and operate, not just advise. If you thrive on owning a service end-to-end in a fast-paced international environment, we want to hear from you.
Main Tasks and Responsibilities:
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Collaborate with Digital Workplace Architects in the technical design and implementation of endpoint management solutions, ensuring alignment with the overall Digital Workplace vision
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Together with the service owner, define and drive the endpoint management service roadmap, applying your expertise to introduce new technologies and continuous improvements
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Oversee the day-to-day operations of the endpoint management platform, monitoring health, performance, and compliance across all managed devices and platforms
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Work closely with regional IT teams to ensure the endpoint management service is aligned with the needs of different areas of the business, through regular communication and coordination
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Implement and maintain device provisioning, configuration, compliance, and security policies across the organization's device fleet
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Write and maintain automation scripts for endpoint operations, reporting, and remediation
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Define and maintain update management strategies to keep the device fleet current and secure
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Maintain and support the on-premises endpoint management infrastructure for Operational Technology (OT) environments, ensuring continuity and alignment with corporate standards
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Own third-level incident, problem, and change resolution for endpoint management; collaborate with second-level support teams and external partners to ensure timely resolution of complex issues
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Lead the planning, execution, and delivery of endpoint management projects, adhering to best project management practices
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Collaborate with external partners and consultants; manage relationships, monitor deliverables, and ensure timely and quality execution
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Create and maintain service documentation, runbooks, architecture decision records, and training materials to support adoption across end-users, administrators, and support teams
Requirements:
Essential:
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Proven experience as a Senior Workplace or Endpoint Engineer in an enterprise organization, with a strong focus on modern, cloud-native device management
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Deep expertise in endpoint management platforms, device compliance, and identity-driven access control
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Solid experience managing multi-platform environments including Windows, macOS, iOS/iPadOS, and Android
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Strong scripting and automation skills, with practical experience applying them to endpoint operations
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Good understanding of endpoint security principles including encryption, passwordless authentication, and Zero Trust concepts
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Good knowledge of on-premises endpoint management tools to support OT environments
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Proven experience leading or contributing to IT projects, with a good understanding of project management methodologies
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Strong communication and interpersonal skills, with the ability to work effectively with both technical and non-technical stakeholders across regions
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Ability to manage external resources and consultants effectively
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Understanding of ITSM processes and tooling
Nice to Have:
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Experience with infrastructure-as-code or configuration-as-code approaches, including GitHub
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Microsoft 365 services experience
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Understanding of Copilot agents and their application in the workplace context
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Familiarity with cloud PC or virtual desktop solutions
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Exposure to endpoint privilege management and advanced threat protection capabilities
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Relevant industry certifications in endpoint management, identity, or cloud platforms
Education:
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Bachelor's degree in Computer Science, Information Technology, Information Systems, or a related field or equivalent practical experience
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Certifications are not mandatory but are considered a plus, particularly in the areas of endpoint management, identity and access, or IT service management
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.
Employment Type: Full Time
Alternative Locations: Spain : Madrid
Travel Percentage: 0 - 10%
Requisition ID: 20428
