19 publicaciones de empleo destacadas de shift leader en barcelona, ct (¡Están contratando!)

Manager, Worldwide Support
Nutanix —Barcelona, Barcelona provincia
- Jornada completa
- Inglés
- Oficina
- Gestión de conflictos
6h
Technical Support Manager
Qlik —Barcelona, Barcelona provincia
- Disponibilidad fin de semana
- Microsoft Excel
- Informática
- Salesforce
13h
Senior Solutions Architect (EPM/CPM/FP&A)
Abacum —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Español
- Oracle
- Inglés
Head of Data and Analytics
Merlin Digital Partner —Barcelona, Barcelona provincia
- Español
- Inglés
- SQL
Solicitud rápida
Internship in Strategic Operations Data Analyst
Agilent Technologies Spain S.L. —Barcelona, Barcelona provincia
- Turno de 12 horas
- Microsoft Excel
- Informática
- Inglés
- Teletrabajo opcional
- Seguro de vida
Senior Back End Engineer (Integrations)
Abacum —Barcelona, Barcelona provincia
- Jornada completa
- Teletrabajo
- Español
- Sistemas ERP
- Inglés
Senior Director - Enterprise AI Platforms
AstraZeneca —Barcelona, Barcelona provincia
- Jornada completa
- Microsoft Excel
- Azure
- Informática
Senior Product Manager - Martech
Preply —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Máster
- APIs
- Marketing
Solicitud rápida
1d
Director Data Science & Agentic AI
Novartis —Barcelona, Barcelona provincia
- Jornada completa
- Inglés
- Investigación
- Máster
Senior Back End Engineer
Abacum —Barcelona, Barcelona provincia
- Jornada completa
- Teletrabajo
- Español
- Inglés
- Oficina
AI Engineer
Abacum —Barcelona, Barcelona provincia
- Jornada completa
- Teletrabajo
- Español
- Informática
- Inglés
Director, Enterprise AI Platforms
AstraZeneca —Barcelona, Barcelona provincia
- Jornada completa
- Microsoft Excel
- DevOps
- Oficina
GenAI Solution Architect
Novartis —Barcelona, Barcelona provincia
- Jornada completa
- Azure
- Informática
- Máster
Senior SW Architect - C++ Expert
Keysight Technologies, Inc. —Barcelona, Barcelona provincia
- Media jornada
- Teletrabajo
- Doctorado
- Informática
- Sistema operativo Windows
7h
Principal Security Engineer – Identity & Access
dLocal —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
Solicitud rápida
Cybersecurity Infrastructure Engineer
Thales —Barcelona, Barcelona provincia
- Jornada completa
- Inglés
- Oficina
- Scripting
Advanced QA Automation Engineer
Aizon —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Informática
- Sistemas ERP
- Máster
- Seguro dental
Solicitud rápida
Customer Service Representative Barcelona (Dutch/German/French)
Nuitée —Barcelona, Barcelona provincia
- Servicio al cliente
- Inglés
- Microsoft Office
Performance Marketing Manager (Paid)
Abacum —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Español
- Inglés
- Oficina
3h

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Manager, Worldwide Support

Nutanix -
Barcelona, Barcelona provincia

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Detalles del empleo

Jornada completa
Hace 6 horas

Beneficios

Parking para empleados

Cualificaciones

Slack
Inglés
Gestión de conflictos
Cloud
Liderazgo

Descripción completa del empleo

Our values

Hungry, Humble, Honest, with Heart

The Opportunity

Exciting times here at Nutanix as we are expanding our EMEA team in Barcelona!

Are you a seasoned leader with a background in support management, exceptional people skills, and a knack for handling complex escalations?

If so, you’ll thrive in our collaborative and diverse team, where you’ll have the opportunity to make a significant impact, lead high-performing teams, and engage in global projects while being supported in your professional growth within a dynamic organization.

Meet your Team!

Here at Nutanix, we support our customers with passion and teamwork. Fast reactions and strong focus on customer satisfaction guide everything we do, and our NPS score reflects this commitment.

Our team is made of talented engineers from different countries and cultures. They act as true customer advocates and work closely with Engineering, Field, and Sales teams. Learning is part of our daily routine, and everyone aims to grow into a Hybrid Cloud expert.

The Manager, Worldwide Support role is based in Barcelona, Spain, and part of the EMEA Support Team at Nutanix.

The team includes people from more than 30 countries. Collaboration and a customer-first attitude are key. The goal is to deliver great support, manage complex escalations, and build strong connections with account teams, resolution managers, and customers.

You will report to the Sr. Manager: Worldwide Support. Their approach focuses on engagement, motivation, and development. They pay close attention to emotional intelligence and change management, creating a place where diversity and teamwork are important and everyone can perform at a high level.

Travel is not required, but there may be occasions when it happens.

Your Role

Lead and mentor a team of high-performing Technical Support Engineers, promoting a customer-focused approach
Oversee and manage the team handling complex escalations
Document and report on team performance and escalations for transparency and accountability
Build relationships with diverse teams across the organization to facilitate effective cross-collaboration
Achieve certification of the entry-level Nutanix technical certification within the first 6-months
Ensure the team is performing at the highest possible level by prioritizing tasks, managing conflicts, and handling pressure effectively

What You Will Bring

Minimum of 5 years in support roles with at least 3 years in management of Support Engineers
Strong people management and team leadership capabilities
Technical background to understand engineering work and support complex issues
Experience in handling escalations and leading global projects
Strong communication skills across diverse stakeholders and departments
Excellent emotional intelligence and conflict management skills
Fluency in English; proficiency in additional languages is a plus
Familiarity with Nutanix technology, hyper-converged infrastructure, and cloud-native technologies is desirable

What we offer

Our team works in a hybrid setup, with at least three days per week in the office, Glorias area, Barcelona.
We stay connected through weekly team meetings and daily slack chats. We are highly collaborative; we are always looking for ways to improve and learn through industry certifications and Nutanix training. We strive to delight our customers in all we do.
We offer permanent employment with an annual gross base salary starting from €70.000. The base pay offered may vary depending on multiple individualized factors, such as job-related knowledge, skills, and experience.
The total compensation package for this position includes other elements:
Nutanix stock (RSU) with certain vesting criteria
Participation in Employee Stock Purchase Plan (ESPP)Part of Top-Notch engineering team in the IT market
Private Health Care Plan for you and your family
Life and disability insurance
Meal voucher card
Lunch in the office 3 days per week
Free on-site parking available
Flexible compensation scheme including transport assistance.
Wellbeing plan that provides discounted access to sports facilities across Spain
Great work/life balance:
Paid Parental Leave
Part of a follow the sun team (no night shift)
Hybrid work environment (home and office)
Recognition awards
Paid industry training and certification

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shift leader empleos en barcelona, ct

Manager, Worldwide Support

Technical Support Manager

Senior Solutions Architect (EPM/CPM/FP&A)

Head of Data and Analytics

Internship in Strategic Operations Data Analyst

Senior Back End Engineer (Integrations)

Senior Director - Enterprise AI Platforms

Senior Product Manager - Martech

Director Data Science & Agentic AI

Senior Back End Engineer

AI Engineer

Director, Enterprise AI Platforms

GenAI Solution Architect

Senior SW Architect - C++ Expert

Principal Security Engineer – Identity & Access

Cybersecurity Infrastructure Engineer

Advanced QA Automation Engineer

Customer Service Representative Barcelona (Dutch/German/French)

Performance Marketing Manager (Paid)

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