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IT Ops System Specialist

Werfen -
Barcelona, Barcelona provincia

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Detalles del empleo

Jornada completa

Cualificaciones

Español
Oracle
QlikView
Inglés
Project management
Grado
Portugués
VMWare
Gestión del tiempo

Descripción completa del empleo

Job Information

Number

WEBWW-2026-000022

Job function

Field Service

Job type

Full-time

Location

Barcelona

Country

Spain

About the Position

Introduction

Werfen is a growing, family-owned, innovative company founded in 1966 in Barcelona, Spain. We are a worldwide leader in specialized diagnostics in the areas of Hemostasis, Acute Care Diagnostics, Transfusion, Autoimmunity, and Transplant. Through our Original Equipment Manufacturing (OEM) business line, we research, develop, and manufacture customized assays and biomaterials. We operate directly in 30 countries, and in more than 100 territories through distributors. Our Headquarters and Technology Centers are located in the US and Europe, and our workforce is more than 7,000 strong.

Overview

The IT Ops System Specialist will be responsible for implementing and maintaining Werfen's IT solutions aimed at managing Clinical Laboratories, specifically the Laboratory Informatic System and the Advanced Data Analysis System based on BI technology. Among his/her functions are the configuration of the Laboratory Informatic System and, above all, the implementation and maintenance of the application architecture, as well as the different extra-laboratory interoperability systems, guaranteeing the client a high level of service.

The IT Ops System Specialist reports to the IT Ops Area Manager and he/she can assume the role of Project Manager within an implementation project or that of a reference for an installation or client.

Responsibilities

Key responsibilities

The IT Ops System Specialist has the following main responsibilities:

Implement the IT solutions, while ensuring compliance with the best practices in the assigned role including Project Manager when exercised
Maintain an assertive communication with the customer and the team
Provide remote and on-site technical, operational and application-related support to customers, assisting them with the integration of the IT solutions in their laboratories
Analyse the processes associated with the Laboratory and promote improvements within the technological area and especially in the field of the application architecture as well as the different extra-laboratory interoperability systems
Work closely with the IT Support teams and Product Specialist
Report on the activity carried out, within the time frame set in the Style Guide
Remain up-to-date on the various technology tools and products especially in the field of the application architecture as well as the different extra-laboratory interoperability systems
The Project Manager/Project Leader is also responsible for the following:
Plan and coordinate the project's tasks and actions, ensuring the performance of all the activities required to implement and maintain the system by regularly checking the status of the tasks and actions
Detect and communicate to the customer any risks that could lead to deviations in the achievement of the set objectives
Interact with the customer at all levels of project management to resolve independently any conflicts/problems
Ensure that the project's relevant technical documentation is up-to-date and available to the entire team
Ensure compliance with company regulations and Quality policies
Ensure compliance with the Corporate Code of Ethics

Key internal relationships

They will be defined according to the department's needs, and they will include the following interactions:

Fluid relationship with all the roles in the BU Healthcare IT Solutions, as well as with the IT Support team
Effective communication with the development team for integration systems and equipment connection
Fluid relationship with Area Managers, Key Account Managers and Sales Application Specialist, specially with Sales Aplication Specialist of HITS, at Werfen Spain and Portugal

Qualifications

Minimum knowledge and experience required for the position

Education:

Bachelor's degree relative to Studies in Computer Engineering, Electronic Engineering, Telecommunications, Industrial Engineering or similar
Mid-level vocational training in Microcomputer and Network Systems or in Operating IT Systems. High level vocational training in Administration of Networked IT Systems

The following will be valued:

Experience:
In IT projects within the scope of Clinical Laboratories and/or hospital environments
In IT Project Management
Additional skills/knowledge:
Project Manager Professional Certification
VMWare Administration Certification or experience with Virtual Machines
Administration of Operating Systems or knowledge of and experience in the administration thereof
Oracle Administration Certification or experience in Database Administration
WildFly Administration Certification or experience with Applications Servers
HL7 Administration or Certification or experience in Communications protocols
Knowledge of interoperability platforms
Knowledge of BI tools, particularly QlikView

Languages:

Fluent English is recommended
Spanish and/or Portuguese

Skills and Competencies

The ideal candidate for this position will exhibit the following skills and competencies:

Good communication and relational skills
Assertive attitude
Analytical capacity with attention to detail and a methodical attitude.
High degree of autonomy and proactivity
Flexible attitude and ability to work in a team
High degree of responsibility
Orientation to decision making
Creative skills and orientation to results
Organizational and time management skills
Orientation towards customer needs
Knowledge of information systems
Knowledge of trade flows

Travel requirements

Within the job's Location Area: Up to 65% of the annual working time
Within the scope of Spain/Portugal: Up to 30% of the annual working time
Type-B driving licence is required

Individual Contributor Core Competencies:

Managing Work

Effectively managing one’s time and resources to ensure that work is completed efficiently.

Emotional Intelligence Essentials

Establishing and sustaining trusting relationships by accurately perceiving and interpreting own and others’ emotions and behavior; leveraging insights to effectively manage own responses so that one’s behavior matches one’s values and delivers intended results.

Building Partnerships

Developing and leveraging relationships within and across work groups, including cross-functional groups, to achieve results.

Decision Making

Identifying and understanding problems and opportunities by gathering, analyzing, and interpreting quantitative and qualitative information; choosing the best course of action by establishing clear decision criteria, generating and evaluating alternatives, and making timely decisions; taking action that is consistent with available facts and constraints and optimizes probable consequences.

Continuous Improvement

Originating action to improve existing conditions and processes; identifying improvement opportunities, generating ideas and implementing solutions.

Continuous Learning

Actively identifying new areas for learning; regularly creating and taking advantage of learning opportunities; using newly gained knowledge and skill on the job and learning through their application.

If you are interested in constantly learning and being challenged on a daily basis, we encourage you to submit your resume or CV.

Werfen appreciates and values diversity. We are an Equal Opportunity/Affirmative Action Employer M/F/D/V.

www.werfen.com

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