4 publicaciones de empleo destacadas de booking agent en spain (¡Están contratando!)

Front Office Agent - Kimpton Vividora Barcelona
Kimpton —Barcelona, Barcelona provincia
- Inglés
- Grado
9d
Reservations Agent Hrvatski CRO
Minor Hotels - Southern Europe —Madrid, Madrid provincia
- Jornada completa
- Ventas
- Servicio al cliente
- Sin necesidad de experiencia
Global Product Manager, SaaS & AI
Vodafone —Madrid, Madrid provincia
- Jornada completa
- Teletrabajo
- Inteligencia artificial
- Seguro de vida
- Plan de pensiones
5d
Software Engineer - (Mid Level)
Triptease —España
- Jornada completa
- Teletrabajo
- Investigación
- Oficina
- Hotel
- Teletrabajo opcional
Solicitud rápida

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Reservations Agent Hrvatski CRO
Minor Hotels - Southern Europe —Madrid, Madrid provincia
As a Booking Agent (M/F), you will report to the Supervisor of Central Reservation Office of Minor Hotels in Madrid and will be responsible for ensuring…

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Front Office Agent - Kimpton Vividora Barcelona

Kimpton -
Barcelona, Barcelona provincia

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Detalles del empleo

Hace 9 días

Cualificaciones

Upselling
Inglés
Grado

Descripción completa del empleo

What’s the job?

As Front Office Agent, you’ll not only be the person they rely on to handle transactions, offer local insights and anticipate every detail of a friction-free experience. You’ll also create the warm atmosphere that makes our guests feel at home in any location.

Reports to the Front Office Supervisor.

Your day-to-day

Be the warm welcome that kicks off a memorable guest experience!
Support the Front Office Supervisors in all required tasks.
Acknowledge IHG Rewards Club and Kimpton Karma members and returning guests, in person or on the phone.
Take and manage guest bookings, up-selling opportunities and telling them about ways to improve their stay.
Handle cash and credit transactions.
Start every stay right by swiftly checking guests in and out - take IDs, hand out room keys, and control and release safety deposit boxes.
Stay one step ahead of guests’ needs – record and act on their preferences, and handle their messages, requests, questions and concerns.
Be a trusted contact for all guests. Help them with anything from bill issues to local knowledge, and loop in management when necessary.
Stay safe all the time. Following our safety procedures, you’ll report all incidents and wear any protective gear needed.
Take pride in your appearance and place as a brand ambassador.
Always know what events and activities are on the day’s schedule.

What we need from you

Bachelor’s degree in hospitality or related field.
2+ years’ experience working in Front Office department.
Must be fluent in local language and English, additional languages will be highly valuable.
Proactive, positive, energetic, dynamic, emphatic, team-worker and with passion for service.

What to expect from us

Discounted international room rates.
Room for professional growth in one of the largest hospitality companies.
Training programmes and access to IHG’s training tool.
Uniform and laundry service.
Meals whilst on duty.
Private health insurance discount.
Kimpton Benefits: our platform with exclusive discounts for employees.
Cool work environment and lots of fun! ??

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

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booking agent empleos en spain

Front Office Agent - Kimpton Vividora Barcelona

Reservations Agent Hrvatski CRO

Global Product Manager, SaaS & AI

Software Engineer - (Mid Level)

More jobs to discover

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