20 publicaciones de empleo destacadas de technical support agent en barcelona, ct (¡Están contratando!)

Technical Support Engineer II
TraceLink, Inc —Barcelona, Barcelona provincia
- Turno de 8 horas
- Informática
- Oficina
- Habilidades de análisis
5d
Data Analyst Intern
Glovo —Barcelona, Barcelona provincia
- Microsoft Excel
- Inglés
- Máster
- Teletrabajo opcional
- Abono gimnasio
Solicitud rápida
3d
AI Research Scientist - Scientific Reasoning
Axiomatic_AI —Barcelona, Barcelona provincia
- Trabajo híbrido
- Doctorado
- Informática
- Machine learning
Solicitud rápida
Port Operations & Business Development Specialist - Noatum Maritime Cruise Services
Noatum HOLDINGS —Barcelona, Barcelona provincia
- Jornada completa
- Español
- Microsoft Excel
- Inglés
5d
Senior AdTech
Softonic —Barcelona, Barcelona provincia
- Trabajo híbrido
- Español
- Inglés
- JavaScript
- Teletrabajo opcional
Solicitud rápida
DevOps Engineer - Python - AI Automation
ERNI Spain —Barcelona, Barcelona provincia
- Trabajo híbrido
- Español
- DevOps
- Inglés
- Abono gimnasio
5d
DevOps Engineer - Python - AI Automation
ERNI —Barcelona, Barcelona provincia
- Trabajo híbrido
- Español
- DevOps
- Inglés
- Abono gimnasio
6d
AI-Driven QA Transformation Lead
Sage —Barcelona, Barcelona provincia
- Español
- Inglés
- Contabilidad
- Seguro dental
2d
Data Architect
EcoVadis —Barcelona, Barcelona provincia
- Jornada completa
- Teletrabajo
- Inglés
- Oficina
- Máster
- Seguro dental
Solicitud rápida
AI Inhouse Consultant (m/f/d)
TecAlliance —Barcelona, Barcelona provincia
- Trabajo híbrido
- Azure
- Informática
- Inglés
12d
Growth Marketing Manager
Contentsquare —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Marketing
- Oficina
- Máster
Solicitud rápida
HR Transformation Manager / Digital HR
Accenture —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Oracle
- Inglés
- Oficina
- Seguro de vida
Senior Backend Developer
BLP Digital AG —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Azure
- Informática
- Sistemas ERP
Lead Software Engineer - Al Product development
Clarivate —Barcelona, Barcelona provincia
- Jornada completa
- Español
- Azure
- Informática
Product Engineer - Finance Domain
Factorial —Barcelona, Barcelona provincia
- De 60.500 € a 77.000 € al año
- Inglés
- Máster
Solicitud rápida
Head of Workforce Management Marketplace Experience
Glovo —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Español
- Inglés
- Liderazgo
- Teletrabajo opcional
- Abono gimnasio
Solicitud rápida
Senior GTM Engineer
Perk —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Español
- Ventas
- Inglés
- Teletrabajo opcional
- Abono gimnasio
5d
Senior Machine Learning Engineer – Generative AI / LLMs
Accenture —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Español
- Informática
- DevOps
Investment Accounting & Reporting Associate Director
Zurich Insurance —Barcelona, Barcelona provincia
- Jornada completa
- Español
- Microsoft Excel
- Inglés
Principal, AI Initiatives Manager
Schneider Electric —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Sistemas ERP
- Inglés
- Investigación
- Días de asuntos propios
- Teletrabajo opcional

Quiero recibir la alerta de empleo más reciente de technical support agent en barcelona, ct

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Technical Support Engineer II

TraceLink, Inc -
Barcelona, Barcelona provincia

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Detalles del empleo

Hace 5 días

Cualificaciones

EDI
Informática
XML
Gestión en la cadena de suministro
Habilidades de análisis
Scripting
Cloud
Web Services
Habilidades de comunicación
Shell Scripting

Descripción completa del empleo

Company overview:

TraceLink is the world's largest Agentic Business Network, enabling life sciences and healthcare companies to build and manage a scalable digital workforce of governed, no-code AI agents that execute and coordinate mission-critical supply chain operations alongside human teams. Powered by the Integrate-Once™ OPUS platform, TraceLink links more than 300,000 network participants, enabling multi-enterprise processes at global scale.

Founded in 2009 with the simple mission of protecting patients, today Tracelink has 5 global offices, over 800 employees and more than 1700 customers in over 60 countries around the world. Our expanding product suite continues to protect patients and now also enhances multi-enterprise collaboration through innovative new applications such as MINT.

Tracelink is recognized as an industry leader by Gartner and IDC, and for having a great company culture by Comparably.

As part of our Support and Service organization, the Support Engineer is critical to help assure the overall success and satisfaction of customers in implementing and utilizing solutions in the TraceLink Life Sciences Cloud. This role requires a combination of problem solving, technical and interpersonal skills to be successful. The target candidate will have experience working with web applications, UNIX, and scripting languages, as well as troubleshooting and solving customer issues.

Responsibilities

Direct interaction with customers and other TraceLink departments to understand, document, troubleshoot and resolve customer issues in a timely manner.
Contribute to the development of standard procedures and tools for frequently used troubleshooting techniques.
Partner with Product Management, Engineering and Quality Assurance on the timely resolution of customer reported issues.

Skills and Qualifications

Experience supporting proprietary enterprise level software applications
Customer-friendly communication and attitude
Excellent verbal and written communication skills
Strong analytical skills and attention to detail
Demonstrate a strong ability to utilize UNIX command line interface with a focus of parsing data sets
BS in Computer Science or similar information technology degree
7 + years working experience in a technical support and troubleshooting role
Ability to read, parse and manipulate various technical formats including XML, EDI and CSV
Working knowledge of B2B technologies including AS2, SFTP and Web Services
Background writing in a scripting language a plus
Experience with supply chain software and knowledge of pharmaceutical industry preferred
Should be available to work daytime, evening, and/or overnight shifts to accommodate Americas, EMEA, and India/APAC time zones.
As part of team rotation, will work late shift, Monday to Friday from 11 AM ET to 8 PM ET + rotational
As part of team rotation, will be on call Monday to Sunday from 8 AM ET to 11 PM ET + rotational

Please see the Tracelink Privacy Policy for more information on how Tracelink processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise your privacy rights. If you have questions about this privacy notice or need to contact us in connection with your personal data, including any requests to exercise your legal rights referred to at the end of this notice, please contact [email protected].

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