20 publicaciones de empleo destacadas de technical support agent en catalunya (¡Están contratando!)

AI Onboarding Specialist
Darwin AI —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Español
- Inglés
- Oficina
- Vacaciones pagadas
Solicitud rápida
Graduate Program - Pricing & Business Improvement Analyst
Socie.Espano.Carbur.Metal —Cornellà de Llobregat, Barcelona provincia
- Jornada completa
- Español
- Microsoft Excel
- Inglés
- Teletrabajo opcional
- Seguro de vida
Solicitud rápida
19h
Bioinformatics Technician (Microbiology)
VHIR —Barcelona, Barcelona provincia
- Jornada completa
- Español
- Hospital
- Inglés
3d
AI software engineer – AIXPERT/GRAIL projects (RE1)
Barcelona Supercomputing Center (BSC) —Barcelona, Barcelona provincia
- Disponibilidad fin de semana
- Informática
- Inglés
- Investigación
German and English Speaking Customer Service Agent (m/f/d) - 100% remote
SIXT Spain —Barcelona, Barcelona provincia
- Disponibilidad fin de semana
- Teletrabajo
- CRM software
- Servicio al cliente
- Inglés
Solicitud rápida
Senior Account Manager
Cloudtalk —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Español
- Microsoft Excel
- Ventas
- Vacaciones pagadas
Solicitud rápida
AI Inhouse Consultant (m/f/d)
TecAlliance —Barcelona, Barcelona provincia
- Trabajo híbrido
- Azure
- Informática
- Inglés
4d
Senior Backend Developer
BLP Digital AG —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Azure
- Informática
- Sistemas ERP
Staff Software Engineer
G2 —Barcelona, Barcelona provincia
- Jornada completa
- Informática
- Máster
- SQL
Insurance Product Engineer
Zurich Insurance —Barcelona, Barcelona provincia
- Jornada completa
- Español
- Ventas
- Inglés
Senior AI & Automation Engineer
Entravision —Barcelona, Barcelona provincia
- Jornada completa
- Microsoft Excel
- Salesforce
- Sistemas ERP
- Programa de recomendación
Solicitud rápida
3d
Forward Deployed Engineer (all genders)
UDG Ludwigsburg GmbH —Barcelona, Barcelona provincia
- Jornada completa
- Español
- Azure
- Informática
Solicitud rápida
Staff Product Designer - Design Systems - 100% Remote - EMEA
Hostaway —Barcelona, Barcelona provincia
- Horas extra
- Teletrabajo
- Investigación
- Oficina
- Grado
- Teletrabajo opcional
Solicitud rápida
AI Engineer – Agentic Systems & Backend
Landbot —Barcelona, Barcelona provincia
- Jornada completa
- Teletrabajo
- Español
- Inglés
- Máster
- Vacaciones pagadas
- Programa de recomendación
Solicitud rápida
GenAI Solution Architect
Novartis —Barcelona, Barcelona provincia
- Jornada completa
- Azure
- Informática
- Máster
AI Solutions Architect
MSX International —Barcelona, Barcelona provincia
- De 35.000 € a 55.000 € al año
- Jornada completa
- Trabajo híbrido
- Informática
- Inglés
- Máster
Solicitud rápida
AI Architect
Fluidra —Sant Cugat del Vallès, Barcelona provincia
- Trabajo híbrido
- Español
- Informática
- Inglés
Solicitud rápida
Marketing Ops Manager
Papaya Global —Barcelona, Barcelona provincia
- Jornada completa
- Salesforce
- Inglés
- SQL
Solicitud rápida
Head of Workforce Management Marketplace Experience
Glovo —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Español
- Inglés
- Liderazgo
- Teletrabajo opcional
- Abono gimnasio
Solicitud rápida
Key Account Manager - Commercial Operations Maritime Services
Noatum HOLDINGS —Barcelona, Barcelona provincia
- Jornada completa
- Ventas
- Marketing
- Inglés

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AI Onboarding Specialist

Darwin AI -
Barcelona, Barcelona provincia

Solicitud rápida

Detalles del empleo

Jornada completa

Beneficios

Vacaciones pagadas

Cualificaciones

Español
Inglés
Portugués
Inteligencia artificial

Descripción completa del empleo

We are looking for someone to join our Operations team as an Onboarding Executive, who not only understands the importance of providing exceptional service but is also passionate about technology and AI. This role is ideal for someone who enjoys kickstarting client relationships, translating requirements into functional AI assistants, and ensuring a smooth and successful implementation process for new customers.

As part of our Onboarding team, you will play a key role in the first phase of the customer journey—helping clients realize the value of Darwin AI from day one.

In this role, you will:

Carry out the onboarding process of new client accounts, ensuring all necessary information is collected and configured for a successful launch.
Conduct kick-off meetings with clients to align expectations, gather requirements, and walk them through the onboarding journey.
Build and configure AI assistants using internal tools, based on client needs and business logic.
Collaborate with Sales, Customer Support, and Product teams to ensure a seamless handoff and a unified client experience.
Maintain clear and consistent communication with clients through WhatsApp, following up regularly to resolve blockers and ensure progress.
Deliver the first version of the AI promptly and ensure it meets quality standards before going live.
Monitor and manage onboarding timelines, ensuring accounts are launched within the SLA and not flagged as churn risks.
Provide initial training and resources to help clients test and understand their AI agent.

Requirements

Proven experience in Customer Experience, Onboarding, or Technical Support roles.
Ability to analyze client needs and translate them into technical configurations.
Experience creating and managing JSONs, and understanding of structured logic flows.
Familiarity with automation tools like Zapier is a plus.
Strong organizational skills, with the ability to manage multiple onboarding projects in parallel.
Team player who can collaborate across departments and adapt to dynamic environments.
A strong passion for technology, innovation, and artificial intelligence.
Excellent verbal and written communication skills, with a proactive, client-first attitude.

Benefits

Language Classes: Access to language classes (English, Portuguese, Spanish) to enhance communication skills.
OpenAI Premium License: Complimentary access to an OpenAI premium license for personal or professional use.
Paid Time Off: Enjoy 25 days/year of paid vacations and holidays to recharge and maintain a healthy work-life balance.
Hybrid Work: We meet 2 days/week in our offices, the rest of the time you can work remotely from wherever you like!

Solicitud rápida

Refina tu búsqueda

technical support agent empleos en catalunya

AI Onboarding Specialist

Graduate Program - Pricing & Business Improvement Analyst

Bioinformatics Technician (Microbiology)

AI software engineer – AIXPERT/GRAIL projects (RE1)

German and English Speaking Customer Service Agent (m/f/d) - 100% remote

Senior Account Manager

AI Inhouse Consultant (m/f/d)

Senior Backend Developer

Staff Software Engineer

Insurance Product Engineer

Senior AI & Automation Engineer

Forward Deployed Engineer (all genders)

Staff Product Designer - Design Systems - 100% Remote - EMEA

AI Engineer – Agentic Systems & Backend

GenAI Solution Architect

AI Solutions Architect

AI Architect

Marketing Ops Manager

Head of Workforce Management Marketplace Experience

Key Account Manager - Commercial Operations Maritime Services

Quiero recibir la alerta de empleo más reciente de technical support agent en catalunya

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