REQ ID
97620
POSTED
May 25, 2026
FUNCTION
Business Services
LOCATION
Granollers, B, ES, 08403
SENIOR MANAGER EXTERNAL WORFORCE GOVERNANCE
Location: To be confirmed
As our Senior Manager – Middle Office External Workforce, you will own and strengthen governance over Coty’s non‑employed workforce, ensuring every external workforce request is compliant, value‑driven, and aligned with business, financial, and workforce strategy.
THE ROLE
OPTIMIZE, ENABLE, INNOVATE!
As our Senior Manager – Middle Office External Workforce, you play a critical role in overseeing and optimizing all requests for non‑employed workers across the organization. You will validate and challenge demand, drive governance and transparency, lead a small team, and partner cross‑functionally to ensure cost efficiency, compliance, and strategic workforce decisions.
You will be reporting to GBS – P2P Procurement & Capabilities, and you will manage:
1. Request Governance & Workforce Validation
Act as the primary intake point for all non‑employed workforce requests (contractors, temporary labor, SOW‑based engagements, blue/white/pink collar)
Challenge and validate requests against operational needs, budgets, and workforce strategy
Assess business justification, skill requirements, duration, and cost structures
Ensure compliance with internal policies and local labor regulations
Partner with HR and Procurement to define the most appropriate sourcing model
2. Leadership & Team Management
Lead, coach, and manage a team of 2 external workforce analysts/coordinators
Set clear performance expectations, KPIs, and service standards
Foster a culture of accountability, continuous improvement, and value creation
Ensure consistent quality and timeliness of request processing
3. Stakeholder Management & Advisory
Act as a trusted advisor to business leaders on external workforce options
Communicate clearly on request outcomes, required adjustments, and compliance considerations
Build strong relationships with HR, Procurement, Legal, Finance, and Operations
Influence stakeholders and challenge decisions constructively
4. Reporting, Analytics & Governance Frameworks
Develop and deliver reporting on request volumes, approval trends, cost avoidance, and workforce mix
Track KPIs such as time‑to‑approve, compliance adherence, request quality, and savings
Provide data‑driven insights and recommendations to senior leadership
Continuously improve governance frameworks, approval matrices, and documentation
Support audits, risk assessments, and policy updates related to external workforce management
YOU ARE A COTY FIT
As a governance‑oriented leader, you thrive in complex, matrix environments and enjoy challenging the status quo to drive better decisions.
Your skills and experience include:
Bachelor’s degree in Business, HR, Procurement, Supply Chain, or related field
7–10 years’ experience in contingent workforce management, procurement, HR operations, or governance roles
Proven experience challenging business requests using structured decision frameworks
Strong analytical and reporting skills (Excel, Power BI or similar tools)
Demonstrated people‑leadership experience
Excellent communication, negotiation, and stakeholder‑management skills
Strong business acumen, risk awareness, and data‑driven mindset
Experience in multinational or matrixed organizations (preferred)
If you’re ready to support and shape the future of Coty’s extended workforce, we want you on our team!
WHAT WE OFFER
This role provides high visibility and strategic impact across Coty’s global workforce ecosystem.
Opportunity to shape global external workforce governance
Exposure to senior stakeholders across HR, Procurement, Finance, and Operations
Leadership responsibility with strong autonomy
Dynamic, international environment promoting a culture of kindness
Hybrid working model
ABOUT US
Our people make us who we are. At Coty, we celebrate diversity, fearless kindness, and bold thinking—creating an inclusive workplace where everyone can be their authentic self.
