18 publicaciones de empleo destacadas en bilingual customer support (¡Están contratando!)

Call Center Agent
MSX International —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Microsoft Powerpoint
- Microsoft Excel
- Servicio al cliente
Solicitud rápida
12h
Account Manager (Swedish-speaking) - On site - High Tech Industry HS03
Concentrix —Barcelona, Barcelona provincia
- Jornada completa
- Ventas
- Inglés
Inside Sales Representative (German-speaking) - On-site - Automotive Industry JL01
Concentrix —Barcelona, Barcelona provincia
- Disponibilidad fin de semana
- Ventas
- Servicio al cliente
- Inglés
8h
Underwriting Operations Technician – (German Speaking)
Chubb —Madrid, Madrid provincia
- Jornada completa
- Microsoft Excel
- Servicio al cliente
- Oficina
- Plan de pensiones
Account Manager - Commercial
Crédito y Caución Atradius —Cañada de Calatrava, Ciudad Real provincia
- Jornada completa
- Ventas
- Inglés
- Oficina
HR & People Capabilities Manager
Rentokil Initial —San Fernando de Henares, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Microsoft Excel
- Inglés
- Grado
Solicitud rápida
Business Developer (Swedish - speaking) -Hybrid - High Tech Industry HE01
Concentrix —Barcelona, Barcelona provincia
- Jornada completa
- CRM software
- Ventas
- Salesforce
5d
Trade & Working Capital Transaction Banking Expert VP
SCH Banco Santander, S.A. —Boadilla del Monte, Madrid provincia
- Jornada completa
- Microsoft Powerpoint
- Español
- Microsoft Excel
- Abono gimnasio
- Seguro de vida
6d
HR & People Capabilities Manager
Rentokil —San Fernando de Henares, Madrid provincia
- Jornada completa
- Microsoft Excel
- Inglés
- Grado
Product Consultant DACH - Founding New Factorial IT Unit
Factorial —Barcelona, Barcelona provincia
- De 35.000 € a 55.000 € al año
- CRM software
- Ventas
- Inglés
Solicitud rápida
Team Manager Executive Commitment, German speaking
Aurora Live —Barcelona, Barcelona provincia
- De lunes a viernes
- Inglés
- Oficina
- Abono gimnasio
Solicitud rápida
Account Manager (German-speaking) - On-site - High Tech - HT05
Concentrix —Barcelona, Barcelona provincia
- Jornada completa
- Ventas
- Inglés
- Negociación
Senior Solution Architect - Genesys
Roche —Madrid, Madrid provincia
- Jornada completa
- Inglés
- Máster
SHEQ Manager | Olleco Bunge (País Vasco o Andalucía)
BUNGE —Bilbao, Vizcaya provincia
- Microsoft Word
- Español
- Microsoft Excel
7d
Expert Cyber Security Engineer
Ciklum —En remoto
- Jornada completa
- Teletrabajo
- Microsoft Excel
- AWS
- Scripting
Account Executive - Dutch and English Bilingual
WeTravel —España
- Jornada completa
- Teletrabajo
- Ventas
- Inglés
- Vacaciones pagadas
- Días de asuntos propios
1d
Growth Communications Manager
PVcase —España
- Jornada completa
- Teletrabajo
- Español
- Inglés
- Oficina
Solicitud rápida
SALES NETWORKS MULTIPRODUCT SALES SPECIALIST
BBVA —Madrid, Madrid provincia
- Jornada completa
- CRM software
- Español
- Ventas
9h

More jobs to discover

Find similar jobs that you might be interested in.

Account Manager (Swedish-speaking) - On site - High Tech Industry HS03
Concentrix —Barcelona, Barcelona provincia
Full paid training about the company and the project you will be working on. Build and maintain a relationship with a set of clients to increase the revenue or…

Quiero recibir la alerta de empleo más reciente de bilingual customer support

Al iniciar sesión en tu cuenta, aceptas las Condiciones del servicio de SimplyHired, nuestra Política sobre cookies y nuestra Política de privacidad.

Call Center Agent

MSX International -
Madrid, Madrid provincia

Solicitud rápida

Detalles del empleo

Jornada completa
Hace 12 horas

Cualificaciones

Microsoft Powerpoint
Microsoft Excel
Servicio al cliente
Inglés
Alemán
Negociación

Descripción completa del empleo

Company Description

Are you a German speaker looking for a new opportunity in Barcelona? Join an international team, build your career and work in a dynamic, multicultural environment with a permanent contract and hybrid model.

MSX International is a global leader in automotive business services, operating in more than 80 countries. Our Contact Center in Barcelona brings together professionals from different backgrounds and countries, all focused on delivering excellent support and customer satisfaction for major automotive brands.

If you want to grow, learn and be part of an international team, this is your place. ✨

Job Description

As a Customer Service Agent, you will be the primary point of contact for OEM (Original Equipment Manufacturer) vehicle owners. Your mission is to manage and resolve customer cases efficiently while representing the OEM with professionalism and ensuring an excellent service experience.

Your main responsibilities:

Manage driver inquiries across multiple channels
Handle complex and escalated cases requiring deeper issue understanding
Monitor open cases continuously until resolution
Identify when a case requires escalation to higher-level or specialized teams
Ensure a positive customer experience throughout all interactions, even in challenging situations
Maintain customer satisfaction levels in line with project KPIs

This position is based in Barcelona. The role begins with an initial on-site adaptation period. After this phase is successfully completed, the position becomes hybrid (50% remote).

Qualifications

You are a native/bilingual German speaker;
You have a good level of English (B2-C1) is required;
You have at least 1 year of experience in Customer Service, Contact Center, Customer Relations or related positions;
You have strong interpersonal skills with a persuasive and negotiation-focused attitude and excellent communication skills;
You have ability to assess and manage complex cases, with strong problem-solving skills;
You are proficient in MS Office365 applications (basic knowledge of PowerPoint and Excel);
You have basic knowledge of the automotive industry, including both sales and after-sales processes, is a plus.

Additional Information

What we offer:

Permanent full-time contract (40 hours/week)
Hybrid work: up to 50% after training
23 vacation days + 3 extra company days (26 total)
MSX Bazaar employee discounts portal
Flexible Compensation Plan (healthcare, transport, meal card, training)
Multicultural work environment
Training and development opportunities

MSX is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, neurodiversity or other personal characteristics and backgrounds, age, sexual orientation, gender reassignment, religion or belief, or marital and parental status. As users of the Disability Confident scheme, we interview all disabled applicants who meet the minimum criteria for the vacancy.

Solicitud rápida

Refina tu búsqueda

bilingual customer support empleos

Call Center Agent

Account Manager (Swedish-speaking) - On site - High Tech Industry HS03

Inside Sales Representative (German-speaking) - On-site - Automotive Industry JL01

Underwriting Operations Technician – (German Speaking)

Account Manager - Commercial

HR & People Capabilities Manager

Business Developer (Swedish - speaking) -Hybrid - High Tech Industry HE01

Trade & Working Capital Transaction Banking Expert VP

HR & People Capabilities Manager

Product Consultant DACH - Founding New Factorial IT Unit

Team Manager Executive Commitment, German speaking

Account Manager (German-speaking) - On-site - High Tech - HT05

Senior Solution Architect - Genesys

SHEQ Manager | Olleco Bunge (País Vasco o Andalucía)

Expert Cyber Security Engineer

Account Executive - Dutch and English Bilingual

Growth Communications Manager

SALES NETWORKS MULTIPRODUCT SALES SPECIALIST

More jobs to discover

Quiero recibir la alerta de empleo más reciente de bilingual customer support

Related Searches

Herramientas para candidatos

Herramientas para empresas

Buscar

Mantener la conexión