We are looking for a Senior Software Quality Assurance Specialist to join PPG’s Global Custom Software Solutions team.
In this role, you will support global, public‑facing digital applications, including e‑commerce platforms and branding websites, ensuring high standards of quality, accessibility, and reliability throughout the full software delivery lifecycle.
As a Senior Quality Assurance Specialist, you will work as an experienced individual contributor within distributed Agile teams, ensuring software quality through structured testing practices, adherence to established QA processes, accessibility compliance, and a continuous improvement mindset. You will collaborate closely with both technical and non‑technical stakeholders and actively contribute across all phases of delivery.
Verify that software products comply with defined business, functional, non-functional, and accessibility requirements for public-facing applications
Perform static testing of requirements to assess completeness, consistency, testability, accessibility impact, and potential quality risks
Define the scope of testing and contribute to test planning activities, including estimation of testing tasks, coordination of test activities, and management of test environments
Design, write, maintain, and execute manual and automated test cases based on user stories and acceptance criteria written in Gherkin
Develop technical test cases validating integrations, APIs, data flows, and functional dependencies (e.g. API validations, SQL queries, system integrations)
Execute required testing activities, identify and log bugs detected in non-production environments, collaborate with developers on fixes, and validate resolution through re-testing
Maintain and continuously update test suites, including manual test cases and automated test scripts
Analyze testing results and trends to identify recurring issues, quality risks, and opportunities for defect prevention.
Actively use AI-powered QA tools and agents as part of daily testing activities to support test design, execution, defect analysis, and continuous improvement
Contribute to improving and optimizing QA processes, tools, and testing practices based on lessons learned and data-driven insights
Support release and deployment activities by executing and validating required testing (e.g. smoke, sanity), and provide test execution evidence and quality status, including accessibility validation, to support go/no-go release decisions
Support analysis and validation of defects identified in production environments, contributing to triage, root cause analysis, and verification of fixes
Ensure full traceability by linking requirements, test cases, test execution results, defects, and release evidence to unique work items in Azure DevOps
Participate in Agile ceremonies and collaborate with Scrum Team members to discuss business processes, rules, test cases, defects, and accessibility considerations
Validate adherence to Definition of Ready (DoR) and Definition of Done (DoD), ensuring quality and accessibility criteria are met before development starts and before work items are considered complete
Write, maintain, and update QA documentation, including test plans, test schedules, test reports, and supporting accessibility evidence
Plan and monitor testing-related work to meet sprint timelines and release commitments
Update and maintain all QA-related activities, artifacts, and execution evidence in Azure DevOps
Collaborate with QA peers across squads to align testing approaches and share best practices
Actively participate in the Quality Assurance Community of Practice (QA CoP) by attending sessions, contributing to knowledge sharing, and applying agreed standards and best practices in daily work
Provide guidance and support to junior QA team members as needed, without formal people management responsibilities
Complete required training and professional development activities in line with the defined development plan
Bachelor’s degree in Computer Science, Engineering, or a related discipline, or equivalent professional experience and technical training
7+ years of hands-on experience in software quality assurance and testing
Strong background in test automation, including solid experience in designing, developing, and maintaining automated test frameworks and solutions
Familiarity with accessibility testing principles
Exposure to AI-driven or AI-assisted QA tools and technologies, with experience applying them in testing activities considered a strong advantage
Solid understanding of the Software Development Lifecycle (SDLC) and QA lifecycle
Strong experience working in Agile/Scrum environments
Proven ability to design and execute complex manual and automated test cases
Solid understanding of test automation concepts and practices.
Experience testing integrations, APIs, and data flows.
Strong knowledge of accessibility principles and experience validating public-facing applications against accessibility requirements
Experience using Azure DevOps (or equivalent ALM tools) for test management, traceability, and reporting
Strong analytical, technical, and problem-solving skills
Excellent verbal and written communication skills, with the ability to communicate effectively with both technical and non-technical stakeholders
Ability to work independently and manage priorities effectively in a remote, distributed environment.
Proven ability to adapt to changes in tools, processes, and methodologies
#POLHIRINGPPG
About us:
PPG: WE PROTECT AND BEAUTIFY THE WORLD™
Through leadership in innovation, sustainability and color, PPG helps customers in industrial, transportation, consumer products, and construction markets and aftermarkets to enhance more surfaces in more ways than does any other company. To learn more, visit www.ppg.com and follow @PPG on X.
The PPG Way 2030
We are customer champions
Proactive. Bold. Trustworthy. Everything we do starts with our customers. We listen, move fast and don’t stop until we solve their biggest challenges. When our customers win, we all grow.
We act with purpose and speed
Agile. Data-driven. Empowered. We take smart risks to stay ahead of the competition. We work proactively with agility, using quality data to develop solutions that create value.
We are excellent operators
Productive. Collaborative. Accountable. No matter our role, we identify problems, take ownership and always bring solutions. We are both proactive and responsive to drive continuous improvement and deliver results. We support our frontline, the faces of PPG to our customers.
We compete to win
Future-focused. Driven. Ambitious. We are passionate about growing our business and winning with our customers. We deliver results, embrace new technologies and leverage agility and speed as strengths.
We are PPG proud
Strong. United. Passionate. We work safely, act with integrity and value our diverse perspectives. We celebrate achievements and take pride in the positive impact we create together to protect and beautify the world.
At PPG we use AI in the hiring process to make the process more efficient. AI tools do not make hiring decisions. You can learn more by going to https://careers.ppg.com/us/en/candidate-resources.
PPG provides equal opportunity to all candidates and employees. We offer an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, color, creed, religion, national origin, age, disability status, marital status, veteran status, sexual orientation, gender identity or expression.
If you need an adjustment due to a disability, please email [email protected].
PPG pay ranges and benefits can vary by location which allows us to compensate employees competitively in different geographic markets. PPG considers several factors in making compensation decisions including, but not limited to, skill sets, experience and training, qualifications and education, licensure and certifications, and other organizational needs. Other incentives may apply.
Our employee benefits programs are designed to support the health and well-being of our employees. Any insurance coverages and benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents. Benefits will be discussed with you by your recruiter during the hiring process.
PPG values your feedback on our recruiting process. We encourage you to visit Glassdoor.com and provide feedback on the process, so that we can do better today than yesterday.
