12 publicaciones de empleo destacadas en solution specialist voice (¡Están contratando!)

Global Product Manager, SaaS & AI
Vodafone —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Inteligencia artificial
- Seguro de vida
- Plan de pensiones
11d
Global Senior Product Marketing Lead for SIRIOS
Straumann Group —Madrid, Madrid provincia
- Jornada completa
- Ventas
- Inglés
- Marketing
Staff Medical & Scientific Affairs Liaison - Neurological Disease
Beckman Coulter Diagnostics —Barcelona, Barcelona provincia
- Jornada completa
- Doctorado
- Ventas
- Investigación
Manager of Dedicated Implementations - EMEA
Ashby —España
- Jornada completa
- Teletrabajo
- Project management
- Liderazgo
- Días de asuntos propios
High Touch Implementation Specialist - EMEA
Ashby —España
- Jornada completa
- Teletrabajo
- Project management
- Días de asuntos propios
Implementation Consultant - EMEA
Ashby —España
- Horas extra
- Teletrabajo
- Project management
- Días de asuntos propios
Strategic Implementation Specialist - EMEA
Ashby —España
- Jornada completa
- Teletrabajo
- Project management
- Días de asuntos propios
Wordpress Developer
Voicemod —España
- Jornada completa
- Teletrabajo
- Español
- Inglés
- JavaScript
- Teletrabajo opcional
- Programa de recomendación
VIP Quality Control Manager
Gypsy Collective —España
- Jornada completa
- Teletrabajo
- Servicio al cliente
- Inglés
- Control de calidad
Solicitud rápida
13d
Sales Specialist with Dutch/Flemish (Remote - EU)
WorkNomads —España
- Jornada completa
- Teletrabajo
- Ventas
- Servicio al cliente
- Inglés
Solicitud rápida
BE Eng'g / Specialist
Ball Corporation —La Selva del Camp, Tarragona provincia
- Inglés
- Microsoft Office
- Manufactura
Solicitud rápida
2h
BE Eng'g / Specialist
Ball Corporation —Barcelona, Barcelona provincia
- Inglés
- Microsoft Office
- Manufactura
Solicitud rápida
2h

Quiero recibir la alerta de empleo más reciente de solution specialist voice

Al iniciar sesión en tu cuenta, aceptas las Condiciones del servicio de SimplyHired, nuestra Política sobre cookies y nuestra Política de privacidad.

Global Product Manager, SaaS & AI

Vodafone -
Madrid, Madrid provincia

Solicitar ahora

Detalles del empleo

Jornada completa
Hace 11 días

Beneficios

Seguro de vida
Plan de pensiones

Cualificaciones

ITIL Foundation
Google Tag Manager
Scrum
Cloud
UI
SaaS
Inteligencia artificial

Descripción completa del empleo

Join Us

At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.

Vodafone is building a trusted, compliant, and monetizable AI Agents ecosystem for SMEs and Corporate customers. The AI Product Manager owns the end-to-end strategy, design, governance, and in-life performance of agentic AI products, including voice agent delivered via Vodafone’s marketplace and managed services. You will drive agent supply (partner onboarding + curation) and customer adoption, ensuring agents are safe, compliant, high‑quality, and simple for SMEs to discover, buy, and scale.

Please, apply with an English version of your CV.

What you’ll do

The role spans multi-agent architecture, platform integrations (e.g. Gemini Enterprise, Copilot Studio), lifecycle governance, security & privacy, and commercialization, ensuring our customers can confidently discover, purchase, and scale AI agents that drive real outcomes.

Product Strategy & Leadership

Manage first‑ and third‑party AI agents, ensuring quality, safety, publishing standards and partner readiness.
Own vision, strategy, roadmap, pricing, packaging, commercial models, revenue share and partner frameworks for AI Agents and AI‑powered SaaS, aligned to Vodafone growth priorities.
Drive market analysis, customer research and competitive benchmarking to inform direction.
Lead deployment, release and full lifecycle management of agents—onboarding, configuration, governance, updates and retirement.
Monitor and optimise AI agent KPIs, defining standards for onboarding, catalogue rules, versioning, safe updates, rollback and EOL.
Develop voice‑enabled agent solutions (call, chat, omnichannel).
Build pre‑built SME templates/workflows (e.g., appointment‑booking agent).

Product Planning & Artefacts

Oversee creation and maintenance of all PLCM artefacts (innovation canvases, PRDs, release notes, adoption guides).
Ensure robust documentation, version control and stakeholder communication.
Guide junior product specialist on artefact best practices.
Build business cases, pricing/packaging, adoption plans, partner agreements and ROI tracking for new AI products.

Go‑to‑Market & In‑Life Operations

Lead GTM planning: SKUs, pricing strategy, enablement content, readiness checklists.
Manage in‑life KPIs (activation, adoption, SLA, CSAT/NPS), analyse telemetry and drive improvements.
Ensure commercial hygiene: pricing accuracy, promotion governance, cost‑to‑serve and margin optimisation.

Compliance & Governance

Champion privacy‑by‑design, responsible AI, GDPR and EU AI Act adherence.
Lead risk assessments, coordinate with Legal/Compliance, and ensure audit readiness.
Drive marketplace contract formation and legal alignment with AI vendors (liabilities, conformity claims, SLAs).

Stakeholder & Partner Management

Align cross‑functionally with Technology, Operations, GTM, Sales, Finance and local markets.
Manage strategic AI and ecosystem partners to ensure high‑quality integration and enablement.
Mentor and develop the junior product specialist.

Customer & Insight Loop

Build mechanisms to capture insights from Sales, Care, Presales.
Convert feedback into backlog items and enhancements.
Lead adoption plays and customer‑success initiatives for AI services.

Innovation & Experimentation

Foster innovation, experimentation and continuous improvement.
Create frameworks, run A/B tests, POCs and pilots to validate desirability, feasibility, viability.
Translate emerging trends into measurable roadmaps.
Define intuitive CX/UI for agent discovery, trial, purchase and provisioning for SME customers and partners.
Turn partner and customer feedback into actionable product requirements.

Who you are

Required Experience & Skills:

Proven product management experience, ideally with AI Agents and/or Agent Marketplaces.
Deep understanding of AI Agent frameworks (including agent-to-agent protocols), AI governance, and compliance.
Strong technical acumen in cloud, API integration, identity/security, and observability.
Expertise in customer-centric design and Design Thinking.
Track record of leading innovation, rapid experimentation, and operationalizing new technologies.
Commercial mindset with pricing, packaging, and business case development.
Excellent cross-functional collaboration and stakeholder management.
Ability to distil customer/partner feedback into clear PRDs and acceptance criteria.
Experience taking AI features from concept, prototype, production, scaled adoption with KPIs and measurable ROI.

Qualifications:

Degree (Upper Second Class or higher preferred)
Product Management certification (e.g. AIPMM)
Relevant certifications preferred (Microsoft AI-900, AZ-900, PL-900; ITIL Foundation; Scrum Master/PSPO).

Preferred / Nice to Have:

Hands-on experience deploying agents and AI systems on Gemini Enterprise, Microsoft Copilot Studio, and/or ChatGPT Enterprise.
Exposure to multi-agent orchestration frameworks, tool-use/function-calling, RAG, and model evaluation techniques.
Familiarity with speech analytics, call quality monitoring, and voice biometric security.
Experience with marketplace governance (listing policies, trust & safety, moderation) and partner programs.

Not a perfect fit?

Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.

What's in it for you

Hybrid work model
Bonus on top of the gross salary.
Flexible working hours from Monday to Thursday, and an intensive schedule on Fridays.
Intensive Summer Schedule during July and August.
Up to 20 days per year of 100% remote work from other locations.
Private Health and Life Insurance for employees and Family
25 vacation days, plus December 24th and 31st off.
Optional Pension Plan.
Access to an online learning platform for continuous training.

Who we are

We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.

Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.

If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.

Together we can.

Solicitar ahora

Refina tu búsqueda

solution specialist voice empleos

Global Product Manager, SaaS & AI

Global Senior Product Marketing Lead for SIRIOS

Staff Medical & Scientific Affairs Liaison - Neurological Disease

Manager of Dedicated Implementations - EMEA

High Touch Implementation Specialist - EMEA

Implementation Consultant - EMEA

Strategic Implementation Specialist - EMEA

Wordpress Developer

VIP Quality Control Manager

Sales Specialist with Dutch/Flemish (Remote - EU)

BE Eng'g / Specialist

BE Eng'g / Specialist

Quiero recibir la alerta de empleo más reciente de solution specialist voice

Related Searches

Join Us

What you’ll do

Who you are

Not a perfect fit?

What's in it for you

Who we are

Herramientas para candidatos

Herramientas para empresas

Buscar

Mantener la conexión