The Salesforce Marketing Cloud Platform Manager will enable the HPS DU (Human Pharma Delivery Unit) Campaign Automation Services to efficiently and effectively build and automate campaign journeys with their expertise and management of technical aspects of the platforms. The primary platform will be Salesforce Marketing Cloud, but may also include other tools across tour client´s digital engagement environment, such as other Adobe Marketing Cloud software, CDP - customer data platforms, database management systems, and proprietary work-intake tools. The Platform Manager will also leverage and help maintain team-specific spaces within the Atlassian tool stack, including JIRA, Confluence, and BitBucket.
Duties & Responsibilities
Requirements & Desired Skills
Bachelor’s Degree in technical studies or business administration with a strong tech background.
Excellent campaign management and project management skills, with the ability to prioritize workload efficiently and to manage multiple, complex projects simultaneously
At least 2-3 years of Salesforce Marketing Cloud or Adobe Campaign experience, knowledge of CDP is a big plus
Technical marketing automation certification preferred (ie. Architect or Developer is ideal of any enterprise marketing automation platform)
Experience in translating business and technical requirements into software enhancements.
Knowledge of databases, SQL, ETL, and web (API) calls.
Proficiency in ampscript,JavaScript, HTML, CSS; Python is a plus.
Strong understanding of the Software Development Life Cycle (SDLC), knowledge of CDP is a big plus
Experience in a software house, consultancy, or project delivery environment preferred.
Knowledge of email and website design preferred.
Exposure to Atlassian tools (Confluence, JIRA, BitBucket) is a plus.
Pharma knowledge (including Veeva CRM) is a plus.
Experience in production support and troubleshooting preferred.
Self-motivated, detail-oriented, and adaptable.
Fluency in English.
WHAT DO WE OFFER
Permanent contract.
Flexible Schedule. We make it easy. Balance your professional and personal life.
Trainings & Certifications. Improve your skills and get the official certificate from our main partners.
Home Office.
Flexible retribution (public transport ticket, Ticket restaurant, etc)
Health insurance.
OMEGA in action. Our commitment to a better society is not just an intention.
About us
We are a digital global company whose mission is to accelerate the business experience (BX) of its customers. In concrete terms, our 360 solutions allow business transformation and acceleration by means of technology and data applied to Customer #OmnichannelExperiences in fields such as #CustomerServices, #eCommerce, #Analytics or #Marketing. We target companies from different fields such as: #Retail, #LifeandSciences, #Manufacturing but also #Education, #NonProfit, #NGO etc. We are one of the top 3 partners of #Salesforce in Europe. Our team is composed of more than 570 people of 24 nationalities based in Spain and France, who have wide knowledge and experience that understands business processes and technology while enjoying what it does. Key to our success is the knowledge of our people. We are an innovation and Outstanding Knowledge award-winning, Salesforce Consulting Partner. Our priority is the well-being of the team. We foster a collaborative culture, involved and supported by our company values: #Talent, #flexibility, #commitment and #innovation. We bring them to everything we do. #TogetherWeGrow
