20 publicaciones de empleo destacadas en bilingual customer support (¡Están contratando!)

Italian Agent - Temporary
MSX International —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Microsoft Powerpoint
- Microsoft Excel
- Servicio al cliente
Solicitud rápida
4d
Inside Sales Representative (Danish-speaking) - Hybrid - High Tech Industry HE04
Concentrix —Benalmádena Costa, Málaga provincia
- Jornada completa
- Ventas
- Inglés
- Habilidades de comunicación
Lead Growth Representative (French - speaking) - Hybrid - High Tech Industry HE01
Concentrix —Barcelona, Barcelona provincia
- Jornada completa
- CRM software
- Ventas
- Salesforce
12d
Trade & Working Capital Transaction Banking Expert VP
SCH Banco Santander, S.A. —Boadilla del Monte, Madrid provincia
- Jornada completa
- Microsoft Powerpoint
- Español
- Microsoft Excel
- Abono gimnasio
- Seguro de vida
12d
HR & People Capabilities Manager
Rentokil Initial —San Fernando de Henares, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Microsoft Excel
- Inglés
- Grado
Solicitud rápida
Sales - Trade & Working Capital Transaction Banking MD
SCH Banco Santander, S.A. —Madrid, Madrid provincia
- Jornada completa
- Español
- Ventas
- Inglés
- Abono gimnasio
- Seguro de vida
Inside Sales Representative (Czech - speaking) - On-site - Automotive Industry JL01
Concentrix —Barcelona, Barcelona provincia
- Jornada completa
- Ventas
- Servicio al cliente
- Inglés
German - Call Center Agent
MSX International —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Microsoft Powerpoint
- Microsoft Excel
- Servicio al cliente
Solicitud rápida
6d
Solution Specialist (Flemish-speaking) - Hybrid - Cloud Solutions MV02
Concentrix —Benalmádena Costa, Málaga provincia
- Jornada completa
- Trabajo híbrido
- Español
- Ventas
- Inglés
HR & People Capabilities Manager
Rentokil —San Fernando de Henares, Madrid provincia
- Jornada completa
- Microsoft Excel
- Inglés
- Grado
Product Consultant DACH - Founding New Factorial IT Unit
Factorial —Barcelona, Barcelona provincia
- De 35.000 € a 55.000 € al año
- CRM software
- Ventas
- Inglés
Solicitud rápida
Underwriting Operations Technician – (German Speaking)
Chubb —Madrid, Madrid provincia
- Jornada completa
- Microsoft Excel
- Servicio al cliente
- Oficina
- Plan de pensiones
Business Development Representative (BDR) - EMEA
Duetto Research —Barcelona, Barcelona provincia
- Teletrabajo
- CRM software
- Español
- Ventas
Solicitud rápida
SHEQ Manager | Olleco Bunge (País Vasco o Andalucía)
BUNGE —Bilbao, Vizcaya provincia
- Microsoft Word
- Español
- Microsoft Excel
14d
Technical Support Advisor (Danish-speaking) On Site - Audiovisual entertainment TV02
Concentrix —Benalmádena Costa, Málaga provincia
- Jornada completa
- Inglés
- Microsoft Office
3d
Business Developer (Swedish - speaking) -Hybrid - High Tech Industry HE01
Concentrix —Barcelona, Barcelona provincia
- Jornada completa
- CRM software
- Ventas
- Salesforce
11d
Expert Cyber Security Engineer
Ciklum —En remoto
- Jornada completa
- Teletrabajo
- Microsoft Excel
- AWS
- Scripting
Underwriting Operations Technician – ( French or Dutch speaking)
Chubb —Madrid, Madrid provincia
- Jornada completa
- Microsoft Excel
- Servicio al cliente
- Microsoft Office
- Plan de pensiones
Account Manager (German-speaking) - On-site - High Tech - HT05
Concentrix —Barcelona, Barcelona provincia
- Jornada completa
- Ventas
- Inglés
- Negociación
Customer Service Associate (Patient Outreach)
Rightangled —España
- Jornada completa
- Teletrabajo
- Español
- Servicio al cliente
- Inglés
Solicitud rápida
5d

Quiero recibir la alerta de empleo más reciente de bilingual customer support

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Italian Agent - Temporary

MSX International -
Barcelona, Barcelona provincia

Solicitud rápida

Detalles del empleo

Jornada completa
Hace 4 días

Cualificaciones

Microsoft Powerpoint
Microsoft Excel
Servicio al cliente
Inglés
Italiano
Negociación

Descripción completa del empleo

Company Description

Are you a Italian speaker looking for a new opportunity in Barcelona? Join an international team, build your career and work in a dynamic, multicultural environment with a permanent contract and hybrid model.

MSX International is a global leader in automotive business services, operating in more than 80 countries. Our Contact Center in Madrid brings together professionals from different backgrounds and countries, all focused on delivering excellent support and customer satisfaction for major automotive brands.

If you want to grow, learn and be part of an international team, this is your place. ✨

Job Description

As a Customer Service Agent, you will be the primary point of contact for OEM (Original Equipment Manufacturer) vehicle owners. Your mission is to manage and resolve customer cases efficiently while representing the OEM with professionalism and ensuring an excellent service experience.

Your main responsibilities:

Manage driver inquiries across multiple channels
Handle complex and escalated cases requiring deeper issue understanding
Monitor open cases continuously until resolution
Identify when a case requires escalation to higher-level or specialized teams
Ensure a positive customer experience throughout all interactions, even in challenging situations
Maintain customer satisfaction levels in line with project KPIs

This position is based in Barcelona. The role begins with an initial on-site adaptation period. After this phase is successfully completed, the position becomes hybrid (50% remote).

Qualifications

You are a native/bilingual Italian speaker;
You have a good level of English (B2-C1) is required;
You have at least 1 years of experience in Customer Service, Contact Center, Customer Relations or related positions;
You have strong interpersonal skills with a persuasive and negotiation-focused attitudeand excellent communication skills;
You have ability to assess and manage complex cases, with strong problem-solving skills;
You are proficient in MS Office365 applications (basic knowledge of PowerPoint and Excel);
You have basic knowledge of the automotive industry, including both sales and after-sales processes, is a plus.

Additional Information

What we offer:

Temporary (3 months) full-time contract (40 hours/week)
Salary: €20,000 gross per year
Hybrid work: up to 50% after training
23 vacation days + 3 extra company days (26 total)
MSX Bazaar employee discounts portal
Flexible Compensation Plan (healthcare, transport, meal card, training)
Multicultural work environment
Training and development opportunities
Modern office in Carrer de la Constitució, 1, Sant Just Desvern, Barcelona.

MSX is an equal opportunities employer and encourages applications from all qualified candidates regardless of age, disability, gender, sexual orientation or background.

MSX is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, neurodiversity or other personal characteristics and backgrounds, age, sexual orientation, gender reassignment, religion or belief, or marital and parental status. As users of the Disability Confident scheme, we interview all disabled applicants who meet the minimum criteria for the vacancy.

Solicitud rápida

Refina tu búsqueda

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HR & People Capabilities Manager

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SHEQ Manager | Olleco Bunge (País Vasco o Andalucía)

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Business Developer (Swedish - speaking) -Hybrid - High Tech Industry HE01

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Customer Service Associate (Patient Outreach)

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