20 publicaciones de empleo destacadas de remote customer service spain en barcelona, ct (¡Están contratando!)

Client Services Specialist
IQVIA —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Job Title Placeholder
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- Informática
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- Inglés
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- Jornada completa
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TecAlliance —Barcelona, Barcelona provincia
- Trabajo híbrido
- Español
- Sistemas ERP
- Inglés
- Teletrabajo opcional
Russian/Ukrainian Interpreter
Universal Language Service, Inc. —Barcelona, Barcelona provincia
- Teletrabajo
- Inglés
Solicitud rápida
Security Governance Associate
Contentsquare —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
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Solicitud rápida
EMEA DIGITAL TSM- SPANISH SPEAKER
Reverse —Barcelona, Barcelona provincia
- Español
- Microsoft Excel
- Ventas
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Amazon Road Transport Spain, S.L.U. —Barcelona, Barcelona provincia
- Disponibilidad fin de semana
- Servicio al cliente
- Inglés
- Máster
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Waters Corporation —Cerdanyola del Vallès, Barcelona provincia
- Teletrabajo
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Beckman Coulter Diagnostics —Barcelona, Barcelona provincia
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Atlas Copco Group —Barcelona, Barcelona provincia
- CRM software
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EcoVadis —Barcelona, Barcelona provincia
- Jornada completa
- Teletrabajo
- Azure
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Solicitud rápida
14d
EV Charger Project Manager, Amazon Maintenance Operation Centre (EU AMOC)
Amazon Spain Fulfillment, S.L.U. —Barcelona, Barcelona provincia
- Jornada completa
- Informática
- Máster
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Beckman Coulter Life Sciences —Barcelona, Barcelona provincia
- Jornada completa
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5d
Digital AEM Analyst
Agilent Technologies Spain S.L. —Barcelona, Barcelona provincia
- De 45.296 € a 70.775 € al año
- Jornada completa
- DevOps
- Inglés
- Java
- Teletrabajo opcional
- Seguro de vida

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Client Services Specialist

IQVIA -
Barcelona, Barcelona provincia

Solicitar ahora

Detalles del empleo

Jornada completa

Cualificaciones

Microsoft Powerpoint
Microsoft Word
Microsoft Excel
Inglés
Microsoft Office
Grado

Descripción completa del empleo

Barcelona, Spain | Full time | Hybrid | R1536202

IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry dedicated to creating intelligent connections that deliver unique innovations and actionable insights. We help to speed drug development, ensure product quality and safety, improve commercial effectiveness, get the right treatments to patients, improve access and delivery of healthcare, and ultimately drive better health outcomes. With approximately 90,000 employees, IQVIA conducts operations in more than 100 countries.

Switzerland is the biggest world-wide location for pharmaceutical and healthcare corporations, with most of the global leading and emerging players having established their headquarters there.

IQVIA Switzerland is responsible to serve all Swiss-based Clients across their international footprint, delivering solutions for both Global and European operations head offices, as well as for the local market of their Swiss affiliates.

By joining as a Client Service Specialist you will have the opportunity to work under the direct report of the Swiss Client Service team based in Switzerland, supporting our Swiss-based clients (pharma- and medical device companies) with customer support, CRM maintenance, billing, client communication, general administration, and sales planning activities.

Role description:

Support of Local Swiss Team in Sales Preparation and Customer Support Activities
Creation of Price Calculations and Client Offers/Contracts
Maintenance and Update of Sales Activities in our CRM system (Salesforce)
Preparation of Billing Notification Forms
Coordinate and align with cross-functional teams (e.g., Production team, BI team, Supplier team) to ensure seamless high-quality and consistent service deliverables
Maintain regular communication with clients, acting as a key point of contact for day-to-day requests and inquiries (client relationship management)
Collaborate closely with Key Account Managers to support and manage a dedicated portfolio of clients
Creation and dispatch of client information material (monthly dispatch of client reports, quarterly PowerPoint presentations etc.)
General administration tasks like management of Shared Mailbox and internal documentation update & maintenance
Creation and Update of Power Point Presentations
Confidently present and communicate insights to internal senior stakeholders as well as in client-facing settings
Support Sales Team in Account Planning and Stakeholder Mapping

Requirements:

Commercial education or relevant Bachelors degree in a commercial or a Life Sciences discipline
Good skills in Microsoft Office (esp. Excel, Word, Power Point)
Reliable person with high ownership and able to work independently
2 -5 years of Experience in administration and/or data analysis
Strong capability in managing priorities so that deadlines are met while retaining consistent, high quality outcomes
Adaptability and ability to learn quickly and apply new knowledge
Fluent written and spoken English are required, good command of German language skills
Highly effective communication and remote working skills

Our offer

Interesting and diverse tasks in an innovative, modern, and international company
Hybrid working model (home office & office workplace), and flexible working hours
A steep learning curve and professional development opportunities in a dynamic team with flat hierarchies
Attractive social and company benefits (restaurant ticket, medical insurance)

IQVIA is a leading global provider of clinical research services, commercial insights, and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com.

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.

At IQVIA, we believe that diversity, inclusion, and belonging empower our mission to accelerate innovation for a healthier world. We create a culture of belonging by valuing the perspectives of all talented employees worldwide and providing them with the opportunity to power smarter healthcare for everyone, everywhere. When our talented employees bring their authentic selves and their diverse experiences to work, they enable us to accomplish extraordinary things. Multifaceted thought processes spark innovation. Multi-talented collaboration harnesses innovation to deliver superior outcomes. Likewise, as part of this culture, IQVIA is committed to ensuring effective equality between women and men, integrating it as a strategic principle in its corporate and human resources policies.

Where you'll work

Hybrid

You’ll split your time between home and the office, giving you the flexibility to focus where you work best while still building strong in-person connections with your team. This model combines the autonomy of remote work with the collaboration, energy and resources of an office environment.

Culture

Culture at IQVIA is built on a shared belief: that when people are empowered with better data, smarter technology and deeper expertise, they can change what’s possible for patients. Across every team and every corner of the globe, you’ll find colleagues who genuinely care — about the mission and about each other. That’s what makes this a place where people tend to stay, grow and do the best work of their careers.

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Refina tu búsqueda

remote customer service spain empleos en barcelona, ct

Client Services Specialist

Job Title Placeholder

Senior Manager, Customer Success Engineering

Medical Information Specialist with Dutch, French and English

Danish-speaking Customer Service Representative – Industrial Solutions

Genesis Consultant/Sterilization (Spanish and Catalan speaker)

First Line Analyst

Business Consultant (m/f/d)

Russian/Ukrainian Interpreter

Security Governance Associate

EMEA DIGITAL TSM- SPANISH SPEAKER

Area Manager

Sr Director, EMEA Service

Sales Coordinator

Senior Demand Planning, Staff Analyst

Service Sales Representative

Staff AI/ML Scientist

EV Charger Project Manager, Amazon Maintenance Operation Centre (EU AMOC)

Automation Specialist (d/f/m)

Digital AEM Analyst

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