12 publicaciones de empleo destacadas de helpdesk en madrid, md (¡Están contratando!)

Alibaba International Group-IT Operations Manager-Madrid
Alibaba —Madrid, Madrid provincia
- Español
- Informática
- PMP
Senior Consultant – EU Education and Training Policy – EU Consulting (research and programme implementation role)
ICF —Madrid, Madrid provincia
- Jornada completa
- Inglés
- Investigación
- Oficina
8d
Advanced Field Service Engineer High Energy
IBA —Madrid, Madrid provincia
- Jornada completa
- Inglés
- Máster
Auxiliar Administrativo Help Desk con Certificado de Discapacidad
Coolaboro —Arganzuela-Madrid, Madrid provincia
- Media jornada
- Microsoft Excel
- Microsoft Access
- Microsoft Office
- Formación pagada
- Teletrabajo opcional
Gerente Soporte Técnico Construcción
Acciona —Madrid, Madrid provincia
- Inglés
- Construcción
Informático/a para proyectos en Biomedicina (COMPASS)
CNIC —Madrid, Madrid provincia
- Incorporación inmediata
- Grado
- Desarrollo de software
10d
Senior IT Operations Engineer
Lingokids —Madrid, Madrid provincia
- Trabajo híbrido
- Español
- Inglés
- Sistema operativo Windows
Solicitud rápida
9d
EGNOS Performance Expert - (F/M)
ESSP —Madrid, Madrid provincia
- Jornada completa
- Inglés
- Scripting
- Linux
- Seguro de vida
Ensia - Responsable de Infraestructura IT / IT Infrastructure Manager
Testia France —Madrid, Madrid provincia
- Jornada completa
- Español
- Informática
- Sistemas ERP
Mecánico de Automoción – Soporte Técnico (Con Portugués)
Behum —Madrid, Madrid provincia
- Español
Solicitud rápida
ERP Business Analyst - Finance Consolidation with OneStream
Roche —Madrid, Madrid provincia
- Jornada completa
- Microsoft Excel
- Sistemas ERP
- Inglés
Associate Technical Project Manager
Tillster —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Español
- Ventas
- Inglés
Solicitud rápida

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Alibaba International Group-IT Operations Manager-Madrid

Alibaba -
Madrid, Madrid provincia

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Detalles del empleo

Cualificaciones

ITIL Foundation
Español
Informática
PMP
Gestión de servicios de IT
Inglés
Sistema operativo Windows
Grado
Scrum
Chino
Help desk

Descripción completa del empleo

Basic Infomation

Department:

Alibaba Group

Degree:

Bachelor

Work Experience:

3 year

Job Description

1.Responsible for the delivery of IT service in the AIDC office area and management of front-line personnel; IT service delivery includes helpdesk service, audio & visual technical support (including meeting room operations), IT asset service, and maintenance of other public IT devices in the office area. 2. Improve existing IT service management processes, regularly identify and establish common service models and fault models, and ensure that service management processes are well executed within the IT team; maintain good working alignment with stakeholders and internal departments. 3.Regularly produce analysis reports on IT service operations, covering but not limited to process operation status, optimization of ITSM support tools, service quality analysis, and trend analysis of various monitoring indicators; implement and track improvement measures based on findings. 4.Act as a project manager, collaborating with internal and external teams to plan, design, develop, and implement IT projects in the region.

Position Requirement

1.Over 5 years of experience in IT service management, operations, and IT infrastructure. 2.Degree in Computer Science or equivalent IT experience, strong project and team management skills, familiarity with both Mac and Windows operating systems 3.Experience in IT help desk support, asset management, audio-visual technical support, and VIP service support. 4.Personable and with independence in execution, strong data analysis, communication, and interpersonal skills, resilient and self-driven, strong problem-solving, and analytical skills. 5.With customer-focus and a humble attitude, ability to proactively and effectively manage medium-to-low project risks, strong learning ability and adaptability to change. 6.Proficient in Spanish and English, both spoken and written, Chinese is plus. 7.Preferred Qualifications: PMP, Scrum, or Agile certified, ITIL certification.

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helpdesk empleos en madrid, md

Alibaba International Group-IT Operations Manager-Madrid

Senior Consultant – EU Education and Training Policy – EU Consulting (research and programme implementation role)

Advanced Field Service Engineer High Energy

Auxiliar Administrativo Help Desk con Certificado de Discapacidad

Gerente Soporte Técnico Construcción

Informático/a para proyectos en Biomedicina (COMPASS)

Senior IT Operations Engineer

EGNOS Performance Expert - (F/M)

Ensia - Responsable de Infraestructura IT / IT Infrastructure Manager

Mecánico de Automoción – Soporte Técnico (Con Portugués)

ERP Business Analyst - Finance Consolidation with OneStream

Associate Technical Project Manager

Quiero recibir la alerta de empleo más reciente de helpdesk en madrid, md

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