20 publicaciones de empleo destacadas de shift leader en catalunya (¡Están contratando!)

Fraud Activity Agent (French-speaking) - On-site BM01
Concentrix —Barcelona, Barcelona provincia
- Disponibilidad fin de semana
- Inglés
Customer Representative (Italian-Speaking) - On Site NW01
Concentrix —Barcelona, Barcelona provincia
- Disponibilidad fin de semana
- Servicio al cliente
- Inglés
- Microsoft Office
13d
CX Process Improvement Manager, EU Quality
Amazon EU SARL (Spain Branch) —Barcelona, Barcelona provincia
- Jornada completa
- Microsoft Excel
- SQL
- Project management
6d
Early Talent - Area Manager Gerona
Amazon Spain Fulfillment, S.L.U. —Figueres, Girona provincia
- Jornada completa
- Microsoft Word
- Microsoft Excel
- Inglés
Area Manager, ATS
Amazon Road Transport Spain, S.L.U. —Barberà del Vallès, Barcelona provincia
- Jornada completa
- Microsoft Word
- Español
- Microsoft Excel
Food & Beverage Supervisor - Hotel Arts Barcelona
Marriott International, Inc —Barcelona, Barcelona provincia
- Jornada completa
- Hotel
- Bachillerato
Camarero/a Enoteca** - Hotel Arts Barcelona
Marriott International, Inc —Barcelona, Barcelona provincia
- Jornada completa
- Hotel
- Bachillerato
Manager, Worldwide Support
Nutanix —Barcelona, Barcelona provincia
- Jornada completa
- Inglés
- Oficina
- Gestión de conflictos
16h
Global Medical Affairs Leader – Emerging Portfolio Strategy
AstraZeneca —Barcelona, Barcelona provincia
- Jornada completa
- Microsoft Excel
- Doctorado
- Inglés
8d
Remote Support Engineer (German -speaking) - Hybrid - High Tech Industry HD01
Concentrix —Barcelona, Barcelona provincia
- Jornada completa
- Teletrabajo
- Grado
- Manufactura
7d
R&D Development Engineer - Cardedeu
Amcor —Cardedeu, Barcelona provincia
- Media jornada
- Máster
- Grado
Performance Marketing Manager (Paid)
Abacum —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Español
- Inglés
- Oficina
14h
Senior Back End Engineer
Abacum —Barcelona, Barcelona provincia
- Jornada completa
- Teletrabajo
- Español
- Inglés
- Oficina
AI Product Manager
Prosper AI —Barcelona, Barcelona provincia
- Jornada completa
- Informática
- Oficina
- Máster
Director, Provider Product Marketing
Rover —Barcelona, Barcelona provincia
- Jornada completa
- Microsoft Excel
- Marketing
- Inglés
- Abono gimnasio
- Plan de pensiones
6d
Senior Specialist, Business Strategy and Portfolio
AstraZeneca —Barcelona, Barcelona provincia
- Jornada completa
- Microsoft Excel
- Inglés
- Oficina
7d
AI Engineer
Abacum —Barcelona, Barcelona provincia
- Jornada completa
- Teletrabajo
- Español
- Informática
- Inglés
Lead AI Product Manager
Prosper AI —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Español
- Informática
- Oficina
1d
Director, Provider Product Marketing
Rover.com —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Microsoft Excel
- Marketing
- Inglés
- Abono gimnasio
- Plan de pensiones
Solicitud rápida
6d
Senior Director - Enterprise AI Platforms
AstraZeneca —Barcelona, Barcelona provincia
- Jornada completa
- Microsoft Excel
- Azure
- Informática

Quiero recibir la alerta de empleo más reciente de shift leader en catalunya

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Fraud Activity Agent (French-speaking) - On-site BM01

Concentrix -
Barcelona, Barcelona provincia

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Detalles del empleo

Jornada completa

Cualificaciones

Francés
Desarollador iOS
iOS
Inglés
Android

Descripción completa del empleo

Experience the power of a game-changing career

Want to be part of an innovative and growing team? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.

If you’re looking to grow and be inspired, as a Fraud Activity Agent in Barcelona (on-site), you will be part of our team of game-changers who are powering the brands of the future in the Tech industry.

Career growth and personal development

This is a great opportunity to experience the power of what’s next and develop “friends for life” at the same time. We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed.

What you will do in this role

In everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet.

As a Fraud Activity Agent on our team, you will:

Fraud Investigation & Verification

- Initiate investigations on suspicious fraud cases using internal tools and defined macros. - Collect and meticulously verify all necessary documentation from customers to confirm or infirm fraud.

Manage cases within defined pending periods, ensuring timely follow-up and resolution.
De-escalate tickets to Level 1 if client documentation is not received after 14 days, following established procedures.

Your qualifications

We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.

Concentrix is a great match if you:

Are proficient or bilingual in French and advanced in English
Strong interpersonal skills including active listening, empathy, and adaptability
Advanced customer service and conflict resolution abilities
Skilled in troubleshooting and resolving complex, non-standard issues
Provides clear root-cause analysis and insights
Proficient with extended tools and operational systems (e.g., CRM, parcel tracking)
Technically proficient in OS-level topics (iOS, Android, Windows)
Proactively identifies and leads improvement initiatives
Supports efficiency and optimization of service-level agreements (SLAs)
Has access to and effectively uses extended tools
Possesses deep knowledge of internal processes and workflows

Don’t meet every requirement? No worries. We’re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don’t check every box, we still encourage you to apply. We’ll do our best to match you with the right job, whether it’s this one or another role.

What’s in it for you

We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That’s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.

Full time 39 hours/week, permanent contract

- Rotative shifts between Monday - Saturday, 09:00 - 18:00 ( 2 full weekends off per month)

Salary 22000 euros gross/year + up to 2400 euros gross/year in bonus
Great office location in Barcelona
Full paid training about the company and the project you will be working on
Career development program and specialized courses

Experience the best version of you!

At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.

If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.”

Concentrix is an equal opportunity employer

We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.

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shift leader empleos en catalunya

Fraud Activity Agent (French-speaking) - On-site BM01

Customer Representative (Italian-Speaking) - On Site NW01

CX Process Improvement Manager, EU Quality

Early Talent - Area Manager Gerona

Area Manager, ATS

Food & Beverage Supervisor - Hotel Arts Barcelona

Camarero/a Enoteca** - Hotel Arts Barcelona

Manager, Worldwide Support

Global Medical Affairs Leader – Emerging Portfolio Strategy

Remote Support Engineer (German -speaking) - Hybrid - High Tech Industry HD01

R&D Development Engineer - Cardedeu

Performance Marketing Manager (Paid)

Senior Back End Engineer

AI Product Manager

Director, Provider Product Marketing

Senior Specialist, Business Strategy and Portfolio

AI Engineer

Lead AI Product Manager

Director, Provider Product Marketing

Senior Director - Enterprise AI Platforms

Quiero recibir la alerta de empleo más reciente de shift leader en catalunya

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