20 publicaciones de empleo destacadas de data center engineer en madrid, md (¡Están contratando!)

Tier 1 Support Engineer
Viavi Solutions —Madrid, Madrid provincia
- Jornada completa
- Español
- Azure
- Informática
FPGA / Firmware Engineer
Sener —Tres Cantos, Madrid provincia
- Trabajo híbrido
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- Máster
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SAP BRIM Subscription Order Management (SOM) and CI Associate Manager
Accenture —Madrid, Madrid provincia
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DT FIELD TECHNICAL LEAD (H/M) OTIS MADRID
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- Jornada completa
- Trabajo híbrido
- Azure
- Inglés
- Oficina
Senior Cybersecurity Incident Responder (f/m/d)
Siemens —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Inglés
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- Grado
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Schneider Electric —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Inglés
- Hotel
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- Días de asuntos propios
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ERNI —Madrid, Madrid provincia
- Trabajo híbrido
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- Inglés
- Oficina
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Senior Product Manager
Pennylane SAS —Madrid, Madrid provincia
- Jornada completa
- Teletrabajo
- Inglés
- Investigación
- Oficina
Solicitud rápida
FIDIC Contract Manager
GRUPO ALDESA —Madrid, Madrid provincia
- Español
- Inglés
- Grado
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Workplace Services Manager
SGS —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
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- Informática
- Inglés
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Technical Sales & Account Manager DATA CENTERS
Johnson Controls —Las Rozas de Madrid, Madrid provincia
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Palo Alto Networks —Madrid, Madrid provincia
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Principal Architect
Vonage —Madrid, Madrid provincia
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- Agile
- Seguro de vida
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#BECA AHE - AI Strategy Lead - Engineering Transformation
Airbus Helicopters España, SA —Getafe, Madrid provincia
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- Doctorado
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Senior High Voltage Substations Electrical Engineer
Arup —Madrid, Madrid provincia
- Trabajo híbrido
- Español
- Inglés
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Senior BPM Engineer (Flowable)
EPAM Systems, Inc. —Madrid, Madrid provincia
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- Vacaciones pagadas
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AI Platform Lead
Holcim —Madrid, Madrid provincia
- Informática
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- Inglés
Supply Chain Transportation – BY TMS Solution Architect
Accenture —Madrid, Madrid provincia
- Jornada completa
- Inglés
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Senior Scala Developer
N-iX —Madrid, Madrid provincia
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Product Designer (Confirmed/Senior) - Remote Europe
Pennylane SAS —Madrid, Madrid provincia
- Jornada completa
- Teletrabajo
- Inglés
- Oficina
- Habilidades de comunicación
Solicitud rápida

Quiero recibir la alerta de empleo más reciente de data center engineer en madrid, md

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Tier 1 Support Engineer

Viavi Solutions -
Madrid, Madrid provincia

Solicitar ahora

Detalles del empleo

Jornada completa

Cualificaciones

Español
Azure
Informática
Inglés
AWS
Docker
Grado
Perl
Scripting
Cloud
Linux
Python

Descripción completa del empleo

Summary:

VIAVI (NASDAQ: VIAV) has a 100+ year history of technical innovations that have evolved to keep pace and address our customers’ most pressing business issues. We make equipment, software, and systems that help to plan, deploy, certify, monitor, and optimize all kinds of networks - like those for mobile phones, service providers, large businesses and data centers. VIAVI is also a leader in high performance thin film optical coatings and engineered diffusers, providing light management solutions to anti-counterfeiting, consumer electronics, automotive, defense and instrumentation markets.

We are the people behind the products that help keep the world connected – at home, school, work, at play, and everywhere in between. VIAVI employees are fierce about supporting customer success and we welcome people who bring their best every day to the company - to question, to collaborate and to push for solutions that will delight our customers.

Duties & Responsibilities:

Purpose of Role:

This is a customer-facing role aimed at performing customer support activities for AIOps system. The primary function is for system product Tier 1 support. The main responsibility is to enhance the customer's experience by quick and effective response to our customers' issues or questions with the AIOps system.

Responsibilities:

The Tier 1 Support Engineer will be required to be able to respond to customer support requests within contracted support times of 8x5 or 24x7. This will include participating in an after-hours standby rotation to cover customer support requests 24x7. Tier 1 support engineers will also be required to open support cases in the ticket logging system, update the support cases with progress on a regular basis and talk through the solution with the customer. Lead Operational Reviews as contracted.

The Tier 1 Support Engineer will have excellent communication skills to work with customers and provide answers to technical questions, diagnose system problems and manage escalations.
Tier 1 support engineers will also be required to accurately document the customer issue and steps to resolution and act as a customer advocate until the issue is resolved.
The Tier 1 support engineer must be able to multi-task as some cases may be defects or may remain open for extended periods of time.

Key Measures:

Customer satisfaction (internal and external).
Attain and continuously improve customer satisfaction and Net promoter survey results.
Work closely with engineering to attain TL9000 and BMS metrics.
Attain customer service contracts, SLAs.
Organizational and process effectiveness.

Pre-Requisites / Skills / Experience Requirements:

Fluency in Spanish and English.
Experience in Linux.
Experience in Docker and Kubernetes.
Experience in databases.
Experience with Cloud platforms (AWS / GCP / Azure).
Scripting knowledge (Shell, Perl, Python…).
Technical Bachelor's degree (Eng / IT).

Preferred Qualifications/Skills/Experience:

Experience of telecom environment.

Personal skills/attributes:

Process discipline.
Organized communication.

#LI-Hybrid

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Refina tu búsqueda

data center engineer empleos en madrid, md

Tier 1 Support Engineer

FPGA / Firmware Engineer

SAP BRIM Subscription Order Management (SOM) and CI Associate Manager

DT FIELD TECHNICAL LEAD (H/M) OTIS MADRID

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Electrical Project Manager

Senior Rust Engineer

Senior Product Manager

FIDIC Contract Manager

Workplace Services Manager

Technical Sales & Account Manager DATA CENTERS

Solutions Consultant

Principal Architect

#BECA AHE - AI Strategy Lead - Engineering Transformation

Senior High Voltage Substations Electrical Engineer

Senior BPM Engineer (Flowable)

AI Platform Lead

Supply Chain Transportation – BY TMS Solution Architect

Senior Scala Developer

Product Designer (Confirmed/Senior) - Remote Europe

Quiero recibir la alerta de empleo más reciente de data center engineer en madrid, md

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