20 publicaciones de empleo destacadas de shift leader en catalunya (¡Están contratando!)

Manager, Worldwide Support
Nutanix —Barcelona, Barcelona provincia
- Jornada completa
- Inglés
- Oficina
- Gestión de conflictos
Global Study Manager
AstraZeneca —Barcelona, Barcelona provincia
- Jornada completa
- Microsoft Excel
- Inglés
- Investigación
11d
Sales Trainer Iberia
IDEXX —Barcelona, Barcelona provincia
- Jornada completa
- Microsoft Powerpoint
- Microsoft Word
- Español
- Plan de pensiones
4d
BISO - RDU
AstraZeneca —Barcelona, Barcelona provincia
- Jornada completa
- Microsoft Excel
- Azure
- Investigación
7d
Inventory Planner , AMXL Supply Chain
Amazon Road Transport Spain, S.L.U. —Barcelona, Barcelona provincia
- Jornada completa
- Máster
- SQL
- Habilidades de análisis
12d
Recruitment Marketing Lead
Preply —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Inglés
- Reclutamiento
- Marketing
Solicitud rápida
Revenue Operations Lead - Post Sales
Abacum —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Español
- Inglés
- Oficina
Director, Study Management
AstraZeneca —Barcelona, Barcelona provincia
- Jornada completa
- Microsoft Excel
- Grado
- Gestión de conflictos
7d
Senior Product Manager - Martech
Preply —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Máster
- APIs
- Marketing
Solicitud rápida
Senior Director - Enterprise AI Platforms
AstraZeneca —Barcelona, Barcelona provincia
- Jornada completa
- Microsoft Excel
- Azure
- Informática
Director, Provider Product Marketing
Rover.com —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Microsoft Excel
- Marketing
- Inglés
- Abono gimnasio
- Plan de pensiones
Solicitud rápida
R&D Development Center Manager
Amcor —Cardedeu, Barcelona provincia
- Media jornada
- Máster
- Project management
- Grado
Network Security Engineer (L2) - Palo Alto
NTT DATA —Barcelona, Barcelona provincia
- Jornada completa
- Teletrabajo
- Inglés
- Grado
AI Product Manager
Prosper AI —Barcelona, Barcelona provincia
- Jornada completa
- Informática
- Oficina
- Máster
MES Engineer
AG SOLUTION —Barcelona, Barcelona provincia
- Jornada completa
- Informática
- Sistemas ERP
- Inglés
Associate Director, Customer Success & Business Operations
Novartis —Barcelona, Barcelona provincia
- Jornada completa
- Project management
9d
Revenue Analytics Lead
Thunes —Barcelona, Barcelona provincia
- Ventas
- Salesforce
- Oficina
Solicitud rápida
12d
Advanced QA Automation Engineer
Aizon —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Informática
- Sistemas ERP
- Máster
- Seguro dental
Solicitud rápida
AI Engineer
Abacum —Barcelona, Barcelona provincia
- Jornada completa
- Teletrabajo
- Español
- Informática
- Inglés
MES Engineer
QUARIQ —Barcelona, Barcelona provincia
- Trabajo híbrido
- Informática
- Sistemas ERP
- Inglés
Solicitud rápida

Quiero recibir la alerta de empleo más reciente de shift leader en catalunya

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Manager, Worldwide Support

Nutanix -
Barcelona, Barcelona provincia

Solicitar ahora

Detalles del empleo

Jornada completa

Beneficios

Parking para empleados

Cualificaciones

Slack
Inglés
Gestión de conflictos
Cloud
Liderazgo

Descripción completa del empleo

Our values

Hungry, Humble, Honest, with Heart

The Opportunity

Exciting times here at Nutanix as we are expanding our EMEA team in Barcelona!

Are you a seasoned leader with a background in support management, exceptional people skills, and a knack for handling complex escalations?

If so, you’ll thrive in our collaborative and diverse team, where you’ll have the opportunity to make a significant impact, lead high-performing teams, and engage in global projects while being supported in your professional growth within a dynamic organization.

Meet your Team!

Here at Nutanix, we support our customers with passion and teamwork. Fast reactions and strong focus on customer satisfaction guide everything we do, and our NPS score reflects this commitment.

Our team is made of talented engineers from different countries and cultures. They act as true customer advocates and work closely with Engineering, Field, and Sales teams. Learning is part of our daily routine, and everyone aims to grow into a Hybrid Cloud expert.

The Manager, Worldwide Support role is based in Barcelona, Spain, and part of the EMEA Support Team at Nutanix.

The team includes people from more than 30 countries. Collaboration and a customer-first attitude are key. The goal is to deliver great support, manage complex escalations, and build strong connections with account teams, resolution managers, and customers.

You will report to the Sr. Manager: Worldwide Support. Their approach focuses on engagement, motivation, and development. They pay close attention to emotional intelligence and change management, creating a place where diversity and teamwork are important and everyone can perform at a high level.

Travel is not required, but there may be occasions when it happens.

Your Role

Lead and mentor a team of high-performing Technical Support Engineers, promoting a customer-focused approach
Oversee and manage the team handling complex escalations
Document and report on team performance and escalations for transparency and accountability
Build relationships with diverse teams across the organization to facilitate effective cross-collaboration
Achieve certification of the entry-level Nutanix technical certification within the first 6-months
Ensure the team is performing at the highest possible level by prioritizing tasks, managing conflicts, and handling pressure effectively

What You Will Bring

Minimum of 5 years in support roles with at least 3 years in management of Support Engineers
Strong people management and team leadership capabilities
Technical background to understand engineering work and support complex issues
Experience in handling escalations and leading global projects
Strong communication skills across diverse stakeholders and departments
Excellent emotional intelligence and conflict management skills
Fluency in English; proficiency in additional languages is a plus
Familiarity with Nutanix technology, hyper-converged infrastructure, and cloud-native technologies is desirable

What we offer

Our team works in a hybrid setup, with at least three days per week in the office, Glorias area, Barcelona.
We stay connected through weekly team meetings and daily slack chats. We are highly collaborative; we are always looking for ways to improve and learn through industry certifications and Nutanix training. We strive to delight our customers in all we do.
We offer permanent employment with an annual gross base salary starting from €70.000. The base pay offered may vary depending on multiple individualized factors, such as job-related knowledge, skills, and experience.
The total compensation package for this position includes other elements:
Nutanix stock (RSU) with certain vesting criteria
Participation in Employee Stock Purchase Plan (ESPP)Part of Top-Notch engineering team in the IT market
Private Health Care Plan for you and your family
Life and disability insurance
Meal voucher card
Lunch in the office 3 days per week
Free on-site parking available
Flexible compensation scheme including transport assistance.
Wellbeing plan that provides discounted access to sports facilities across Spain
Great work/life balance:
Paid Parental Leave
Part of a follow the sun team (no night shift)
Hybrid work environment (home and office)
Recognition awards
Paid industry training and certification

Pay Transparency
The OTE range for this position at commencement of employment is expected to be between EUR €73,600 and EUR €110,400 per year. Please note that OTE offered may vary depending on relevant objective factors, including market location, job-related knowledge, skills, and experience.

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shift leader empleos en catalunya

Manager, Worldwide Support

Global Study Manager

Sales Trainer Iberia

BISO - RDU

Inventory Planner , AMXL Supply Chain

Recruitment Marketing Lead

Revenue Operations Lead - Post Sales

Director, Study Management

Senior Product Manager - Martech

Senior Director - Enterprise AI Platforms

Director, Provider Product Marketing

R&D Development Center Manager

Network Security Engineer (L2) - Palo Alto

AI Product Manager

MES Engineer

Associate Director, Customer Success & Business Operations

Revenue Analytics Lead

Advanced QA Automation Engineer

AI Engineer

MES Engineer

Quiero recibir la alerta de empleo más reciente de shift leader en catalunya

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