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S4 Hana Order to Cash Master Data Lead

Sanofi -
Barcelona, Barcelona provincia

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Detalles del empleo

Cualificaciones

Español
SAP
Gestión en la cadena de suministro
Sistemas ERP
Inglés
Gestión del rendimiento
Máster
Gestión de compliance
Project management
Habilidades de presentación
Grado
SAP S/4HANA
Requisitos comerciales
Ciencias empresariales
Liderazgo

Descripción completa del empleo

S4 Hana Order to Cash Master Data Lead

Location: Barcelona, Spain

About the Job

This position is part of the Business System Owner team within the Order to Serve (O2S) Global Process Owner organization.

The role combines responsibility for enabling the implementation of commercial policy and trade terms within the iShift program and leading the end-to-end Master Data processes across all Order to Serve business scenarios. The position leads and manages a team of 5 to 8 internal and external experts leading the deployment and enhancements of core model processes for commercial policy, contracts mgmt, pricing and master data management (third party and interco customer, transactional data) Order to Serve master data lead ensures that system design and configuration meet business requirements and order to cash strategy.

In addition this role drives change management , stakeholder engagement and secure K-users capabilities all along the deployment. This position works in close collabotation with Global Process Leads for process design and improvements

Main responsibilities

People Management Responsibilities

Lead and develop a team of 5 to 8 internal and external experts in trade processes and master data management
Set clear performance objectives and conduct regular performance reviews
Coach and mentor team members to enhance their capabilities and support career development
Manage resource allocation and workload distribution across the team
Identify training needs and ensure team competency development
Drive team engagement and maintain high performance culture
Conduct regular 1:1s and team meetings to ensure alignment and communication
Manage recruitment and onboarding of new team members
Foster collaboration and knowledge sharing within the team
Handle escalations and support team members in complex problem-solving

Preparation Phase

Conduct thorough data validation and identify complex inconsistencies or gaps
Develop and document comprehensive business scenarios and routes to market
Analyze and document as-is information, including process flows and system landscapes
Manage and prioritize ongoing projects impacting the Order to Serve operating model
Lead analysis of current practices alignment with planned S/4HANA design
Analyze performance metrics and KPIs
Create and maintain stakeholder mapping
Develop implementation roadmaps with minimal guidance
Conduct in-depth gap analysis between current and target operating model
Translate gaps into detailed business requirements

Scoping and Design Phase

Lead gap analysis between current processes and core model
Present core model to stakeholders and manage feedback
Evaluate and document potential deviations from core model
Prepare and present documentation to global process leads for Design Authority escalations
Collaborate with the solution delivery team and global process leads on design specifications
Translate complex business requirements into functional specifications
Lead design review sessions and synthesize outcomes
Oversee and maintain design documentation in Signavio for L5/L6 process flows
Manage approval processes and escalate issues as needed
Identify and prioritize process improvement opportunities
Lead coordination between business stakeholders and technical teams

Build & Test Phase

Develop and implement K-user engagement strategies
Create and manage testing schedules
Guide K-users through test script execution and provide advanced support
Analyze and prioritize defects, developing resolution requirements
Lead the development of process documentation and training materials
Design and deliver K-user training activities
Support K-users in case of needs for successful testing

Deploy & Hypercare Phase

Prepare and empower K-users for end-user training
Provide advanced hypercare support and troubleshoot complex issues
Analyze process performance metrics and recommend improvements
Investigate and resolve critical business issues during hypercare
Lead coordination efforts between business and technical teams
Manage hypercare completion activities and transition to BAU

Continuous Improvement

Analyze feedback on implemented processes and systems
Synthesize lessons learned and develop action plans
Monitor and report on core model adherence within the ERP
Develop and drive continuous improvement initiatives
Identify and evaluate automation opportunities
Lead business requirements coordination to design and enhance the solution
Create business cases for enhancement projects

Change Management

Analyze and document complex process changes between functions and Business Operations
Lead the mapping of system changes and their impacts
Conduct comprehensive organizational impact analysis
Evaluate and prioritize local requirements and concerns
Develop training needs analysis and learning strategies
Create and oversee change management materials and campaigns
Manage change-related issues and develop mitigation strategies
Lead stakeholder engagement activities and manage resistance

Project Management and Governance

Identify, assess, and manage risks and issues, escalating when necessary
Ensure alignment between processes and overall strategy
Facilitate decision-making processes through comprehensive analysis and recommendations
Manage team capacity planning and resource allocation across projects
Ensure team alignment with project objectives and timelines
Lead team performance monitoring and reporting
Develop team members' project management capabilities

Requirements Educational Background

Bachelor's degree in business-related fields; Master's degree preferred

Professional Experience

7-10 years' experience in Trade Processes and Master Data Management
Proven experience in leading transformation programs
Extensive experience in SAP implementation projects, particularly S/4HANA and MDG
In-depth understanding of Supply Chain, order-to-cash processes, and commercial policy frameworks
Minimum 3 years of people management experience
Experience in leading and developing trade and master data management teams

• Track record of successful team performance improvement •

Key Competencies

Advanced project management skills
Strong change management capabilities
Ability to lead and influence cross-functional teams

• Excellent analytical and problem-solving skills • Strong communication and presentation skills

Fluent in English; Spanish is a plus
Strategic thinking and ability to drive innovation
Proven people management and leadership skills
Ability to build and develop high-performing teams
Experience in performance management and talent development
Strong delegation and prioritization skills
Coaching and mentoring capabilities
Deep understanding of data governance and process transformation
Strong knowledge of commercial policy frameworks and compliance requirements
Experience in export control and trade compliance

Main Interactions

Internal

Business Operations Order to Cash team
iShift Program team
Regional implementation teams
Business Process Owners within Business Operations
Supply Chain, Trade stakeholders

• IT and technical teams • Change Management team

Business users
K-users and super users
Finance, Customer Engagement, and Trade teams
Export Control and Compliance teams

External

Implementation partners
System integrators
External consultants

#LI-Hybrid #BarcelonaHub #SanofiHubs

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