20 publicaciones de empleo destacadas de technical support agent en catalunya (¡Están contratando!)

Technical Support Engineer II
TraceLink, Inc —Barcelona, Barcelona provincia
- Informática
- Oficina
- Habilidades de análisis
AI Agents Manager - Customer Care
Preply —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Máster
- Inteligencia artificial
- Liderazgo
Solicitud rápida
Senior Analytics Engineer
SeQura —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Español
- Inglés
- SQL
Solicitud rápida
3d
AI Technical Architect — Microsoft & Enterprise Platforms (Remote)
Arxada —Barcelona, Barcelona provincia
- Jornada completa
- Teletrabajo
- Español
- Azure
- Inglés
10d
Port Operations & Business Development Specialist - Noatum Maritime Cruise Services
Noatum HOLDINGS —Barcelona, Barcelona provincia
- Jornada completa
- Español
- Microsoft Excel
- Inglés
AI Governance & Delivery Operations Manager
Arxada —Barcelona, Barcelona provincia
- Jornada completa
- Agile
- Inteligencia artificial
Key Account Manager - Commercial Operations Maritime Services
Noatum HOLDINGS —Barcelona, Barcelona provincia
- Jornada completa
- Ventas
- Marketing
- Inglés
AI Agents Engineer
Qualifyze GmbH —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Azure
- DevOps
- Java
- Teletrabajo opcional
Solicitud rápida
Senior Data Engineer
Zurich Insurance —Barcelona, Barcelona provincia
- Jornada completa
- Español
- Microsoft Excel
- Azure
Sr Software Engineer, SWR
Qorvo —Barcelona, Barcelona provincia
- Oracle
- Informática
- Inglés
Senior Data Scientist
SeQura —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Inglés
- Máster
- SQL
Solicitud rápida
3d
Revenue Operations Specialist, channel partner
Graitec —Barcelona, Barcelona provincia
- Jornada completa
- CRM software
- Ventas
- Sistemas ERP
3d
Product Designer - RegTech
N26 —Barcelona, Barcelona provincia
- Teletrabajo
- CRM software
- Inglés
- Investigación
- Teletrabajo opcional
7d
Lead Software Engineer - Al Product development
Clarivate —Barcelona, Barcelona provincia
- Jornada completa
- Español
- Azure
- Informática
Senior QA AI Engineer
Product Madness —Barcelona, Barcelona provincia
- Jornada completa
- Microsoft Word
- Oficina
- Scripting
Senior AI Solutions Engineer for Finance
Lighthouse Intelligence Ltd. —Barcelona, Barcelona provincia
- Jornada completa
- Sistemas ERP
- Inglés
- Máster
Senior Software Engineer - AI Product Development
Clarivate —Barcelona, Barcelona provincia
- Jornada completa
- Español
- Oracle
- Informática
Data Engineer
Zurich Insurance —Barcelona, Barcelona provincia
- Jornada completa
- Español
- Azure
- DevOps
4d
Senior AI Solutions Engineer for Revenue & Go-To-Market
Lighthouse Intelligence Ltd. —Barcelona, Barcelona provincia
- Jornada completa
- Ventas
- Inglés
- Máster
Business Capability Lead - Supplier Collaboration
Roche —Sant Cugat del Vallès, Barcelona provincia
- Jornada completa
- Inglés
- Máster
- Grado
7d

Quiero recibir la alerta de empleo más reciente de technical support agent en catalunya

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Technical Support Engineer II

TraceLink, Inc -
Barcelona, Barcelona provincia

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Detalles del empleo

Cualificaciones

EDI
Informática
XML
Gestión en la cadena de suministro
Habilidades de análisis
Scripting
Cloud
Web Services
Habilidades de comunicación
Shell Scripting

Descripción completa del empleo

Company overview:

TraceLink is the world's largest Agentic Business Network, enabling life sciences and healthcare companies to build and manage a scalable digital workforce of governed, no-code AI agents that execute and coordinate mission-critical supply chain operations alongside human teams. Powered by the Integrate-Once™ OPUS platform, TraceLink links more than 300,000 network participants, enabling multi-enterprise processes at global scale.

Founded in 2009 with the simple mission of protecting patients, today Tracelink has 5 global offices, over 800 employees and more than 1700 customers in over 60 countries around the world. Our expanding product suite continues to protect patients and now also enhances multi-enterprise collaboration through innovative new applications such as MINT.

Tracelink is recognized as an industry leader by Gartner and IDC, and for having a great company culture by Comparably.

As part of our Support and Service organization, the Support Engineer is critical to help assure the overall success and satisfaction of customers in implementing and utilizing solutions in the TraceLink Life Sciences Cloud. This role requires a combination of problem solving, technical and interpersonal skills to be successful. The target candidate will have experience working with web applications, UNIX, and scripting languages, as well as troubleshooting and solving customer issues.

Responsibilities

Direct interaction with customers and other TraceLink departments to understand, document, troubleshoot and resolve customer issues in a timely manner.
Contribute to the development of standard procedures and tools for frequently used troubleshooting techniques.
Partner with Product Management, Engineering and Quality Assurance on the timely resolution of customer reported issues.

Skills and Qualifications

Experience supporting proprietary enterprise level software applications
Customer-friendly communication and attitude
Excellent verbal and written communication skills
Strong analytical skills and attention to detail
Demonstrate a strong ability to utilize UNIX command line interface with a focus of parsing data sets
BS in Computer Science or similar information technology degree
7 + years working experience in a technical support and troubleshooting role
Ability to read, parse and manipulate various technical formats including XML, EDI and CSV
Working knowledge of B2B technologies including AS2, SFTP and Web Services
Background writing in a scripting language a plus
Experience with supply chain software and knowledge of pharmaceutical industry preferred

Please see the Tracelink Privacy Policy for more information on how Tracelink processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise your privacy rights. If you have questions about this privacy notice or need to contact us in connection with your personal data, including any requests to exercise your legal rights referred to at the end of this notice, please contact [email protected].

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Revenue Operations Specialist, channel partner

Product Designer - RegTech

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Senior AI Solutions Engineer for Finance

Senior Software Engineer - AI Product Development

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Senior AI Solutions Engineer for Revenue & Go-To-Market

Business Capability Lead - Supplier Collaboration

Quiero recibir la alerta de empleo más reciente de technical support agent en catalunya

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