20 publicaciones de empleo destacadas de business support en getafe, md (¡Están contratando!)

Customer Experience Agent
Hellotickets —Madrid, Madrid provincia
- Todos los fines de semana
- Teletrabajo
- Español
- Google Suite
- Servicio al cliente
- Teletrabajo opcional
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- Jornada completa
- Trabajo híbrido
- Español
- Microsoft Excel
- Inglés
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- Microsoft Powerpoint
- Español
- Microsoft Excel
Associate Account Manager (Madrid) - Greek Speaking
Fresha —Madrid, Madrid provincia
- De 28.000 € a 34.000 € al año
- Español
- Ventas
- Inglés
Solicitud rápida
13d
HR Business Partner – Talent & Development Specialist
Once For All - Nalanda —Madrid, Madrid provincia
- De 38.000 € a 43.000 € al año
- Trabajo híbrido
- Español
- Inglés
- Grado
7d
Junior Functional Analyst | 100% remote
UST —Madrid, Madrid provincia
- Teletrabajo
- Inglés
- SQL
- APIs
- Abono gimnasio
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Junior Account Manager, ESPT
Xometry Europe —Madrid, Madrid provincia
- Horas extra
- Teletrabajo
- Español
- Ventas
- Inglés
Solicitud rápida
3h
Luxury Travel - Team Leader
The Travel Division —Madrid, Madrid provincia
- 55.000 € al año
- Jornada completa
- Español
- Ventas
- Inglés
Solicitud rápida
Graduate Programme 2027: Strategy & Operations Manager
Revolut —Madrid, Madrid provincia
- Jornada completa
- Inglés
- Oficina
- SQL
Business Intelligence Analyst
Verisure —Madrid, Madrid provincia
- Jornada completa
- Microsoft Excel
- Inglés
- SQL
Solicitud rápida
Marketing Assistant Intern January 2027 - Remote
Bloom Consulting —Madrid, Madrid provincia
- Trabajo híbrido
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Solicitud rápida
HR Generalist (Associate II - HR)
UST —Madrid, Madrid provincia
- Microsoft Powerpoint
- Español
- Microsoft Excel
Solicitud rápida
14d
Credit Risk Analyst (Hybrid), Madrid (M, ES)
Swiss Re —Madrid, Madrid provincia
- De 42.000 € a 70.000 € al año
- Jornada completa
- Trabajo híbrido
- Español
- Microsoft Excel
- Inglés
11d
Personal Assistant Risk HR
BNP Paribas —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Clerical Support Assistant (Determined Contract/ 10 hours/week)
Wipro Limited —Madrid, Madrid provincia
- Media jornada
- Microsoft Word
- Español
- Microsoft Excel
11d
Senior Accountant
DDN —Madrid, Madrid provincia
- De 65.000 € a 75.000 € al año
- Jornada completa
- Trabajo híbrido
- Microsoft Excel
- Sistemas ERP
- Grado
Solicitud rápida
4d
Specialist, Account Marketing (Contract)
Bain & Co. —Madrid, Madrid provincia
- De 64.250 € a 77.000 € al año
- Jornada completa
- Trabajo híbrido
- Marketing
- Grado
- Ciencias empresariales
- Seguro dental
- Vacaciones pagadas
Solicitud rápida
7d
FPI Predoctoral Fellowship (Project PID2024-160109NB-I00- AICORPORATE)
IE University —Madrid, Madrid provincia
- Jornada completa
- Inglés
- Investigación
- Máster
Visual Merchanding Coordinator (Iberia & International)
Hackett London (Office) —Madrid, Madrid provincia
- Español
- Microsoft Excel
- Merchandising
Solicitud rápida
Product Marketing Intern
VIVO MOBILE COMMUNICATION IBERIA, S.L. —Madrid, Madrid provincia
- Español
- Inglés
- Investigación
Solicitud rápida

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Customer Experience Agent

Hellotickets -
Madrid, Madrid provincia

Solicitar ahora

Detalles del empleo

Hace 1 hora

Beneficios

Teletrabajo opcional

Cualificaciones

Español
Google Suite
Google Docs
Servicio al cliente
Inglés
Zendesk
Requisitos comerciales
Habilidades de comunicación

Descripción completa del empleo

The Role

Are you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced, dynamic environment? We're looking for a Customer Experience Agent to join our team and ensure that every customer interaction is handled with care, efficiency, and professionalism.

In this role, you’ll be the first point of contact for our customers, helping to resolve their inquiries, manage ticket-related issues, and ensure a seamless experience. If you're a proactive problem-solver with strong communication skills, we’d love to hear from you!

What You’ll Be Doing:

Customer Support & Issue Resolution

Handle customer inquiries and resolve service-related issues efficiently.
Identify the cause of problems, provide clear solutions, and follow up to ensure resolution.

Ticket Management

Coordinate with our ticket providers to resolve any issues.
Deliver tickets manually when necessary to ensure a smooth customer experience.

Customer Happiness & Brand Reputation

Engage with customers via email and chat, ensuring a positive and supportive experience.
Assist in managing our online reputation, responding to feedback professionally and proactively.

What You Need to Succeed:

Education:

A higher education degree is required.

Experience & Skills:

Minimum 2 years of experience in a customer service role.
Familiarity with online tools such as Zendesk is a plus.
Proficiency in Google Suite (Gmail, Google Docs, Sheets, etc.).

Language & Communication:

High level of English & Spanish, with strong grammar skills.
Excellent interpersonal and communication skills, with a customer-focused approach.
Ability to demonstrate empathy and handle customer concerns professionally.

Problem-Solving & Attention to Detail:

Strong problem-solving skills, with the ability to troubleshoot and resolve customer issues effectively.
High attention to detail, ensuring accuracy in communication and ticket processing.

Working Conditions:

Schedule:

37.5 hours per week
5 days a week, including Saturdays and Sundays
Rotating shifts (9:30 AM – 6 PM / 5 PM – 1:30 AM)

Contract Type:

6-month contract with the possibility of extension.

Start Date:

Immediate availability required.

Note: "This is a fully remote position; however, the candidate must be based in Spain to ensure compliance with local financial regulations and business requirements."

Why you'll love working with us:

Remote Work in Spain : Work from anywhere in Spain, with flexibility to suit your needs.
Be part of a dynamic and supportive customer service team
Co-Working Spaces: Prefer an office? Enjoy access to our co-working spaces in Madrid and Barcelona—furry friends welcome!
Hellotickets Credit : Receive €200 annually to enjoy Hellotickets events and experiences.

About us:

Hellotickets is a leading global platform and passionate provider of travel experiences, tours and activities, helping explorers find their way to more wonder in the world.

Founded in 2017 by industry veterans Jorge Díaz Largo and Alberto Martinez, the brand is built on the belief that travel experiences and the emotions they inspire result in lives lived more fully, lives lived large. And living large is what we all should do.

Resolutely focused on the live large experience, Hellotickets is based on a 4-day workweek and full remote model, with a team of 90 employees living around the world.

Hellotickets is supported by early stage growth experts including Chris Colbert, Former Managing Director of the Harvard Innovation Labs, Pillar VC, a top U.S. venture capital firm, and Techstars, one of the biggest success accelerators in the world.

We are proud to have an inclusive workplace environment that will foster your development regardless of gender, civil status, family status, sexual orientation, religion, age, disability, education level, or race.

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Customer Experience Agent

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Quiero recibir la alerta de empleo más reciente de business support en getafe, md

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The Role

What You’ll Be Doing:

Customer Support & Issue Resolution

What You Need to Succeed:

Working Conditions:

Why you'll love working with us:

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