20 publicaciones de empleo destacadas de specialist, enterprise process en en remoto (¡Están contratando!)

Player Experience Specialist
Naphora Games Group —En remoto
- Teletrabajo
- Inglés
- Inteligencia artificial
- Marketing
Solicitud rápida
19h
Sales Specialist (Sector Salud) - Remoto
Sensor23 —En remoto
- De 1.000 € a 2.000 € al mes
- Media jornada
- Teletrabajo
- CRM software
- Español
- Ventas
- Oportunidades de crecimiento y desarrollo profesional
Solicitud rápida
18h
Field Service Engineer - Madrid
Thermo Fisher Scientific —En remoto
- Jornada completa
- Teletrabajo
- Inglés
- Habilidades de comunicación
3h
Field Application Specialist - Anatomía Patológica
Palex Medical —En remoto
- Teletrabajo
- Ventas
- Servicio al cliente
- Inglés
- Oportunidades de crecimiento y desarrollo profesional
7d
Senior Calypso Developer - Capital Markets (Implementation & Transformation)
EPAM Systems, Inc. —En remoto
- Teletrabajo
- Oficina
- Java
- SQL
- Vacaciones pagadas
- Plan de pensiones
Senior ServiceNow Developer
EPAM Systems, Inc. —En remoto
- Teletrabajo
- Informática
- Oficina
- Grado
- Vacaciones pagadas
- Programa de recomendación
14d
Technical Sales Specialist EMEA - Temperature Control (FIXED TERM)
Thermo Fisher Scientific —En remoto
- Jornada completa
- Teletrabajo
- Ventas
- Sin necesidad de experiencia
- Inglés
3d
AI Translation & Localization Specialist (German)
Deepdub —En remoto
- Teletrabajo
- Inglés
- Inteligencia artificial
- Habilidades de comunicación
Solicitud rápida
1d
Senior SAP CAP Java Developer
EPAM Systems, Inc. —En remoto
- Teletrabajo
- Azure
- DevOps
- Inglés
- Vacaciones pagadas
- Programa de recomendación
Tour Leader (CEO) - Western Europe
G Adventures —En remoto
- Media jornada
- Teletrabajo
- Microsoft Word
- Microsoft Excel
- Inglés
Hiring Operations Lead - Link and OpenData (Remote)
Veeva Systems —En remoto
- De 35.000 € a 50.000 € al año
- Jornada completa
- Teletrabajo
- Inglés
- Oficina
- Reclutamiento
- Teletrabajo opcional
- Abono gimnasio
Senior SAP Treasury Consultant
EPAM Systems, Inc. —En remoto
- Teletrabajo
- Sistemas ERP
- Oficina
- Vacaciones pagadas
- Programa de recomendación
Enterprise Artificial Intelligence Architect
EPAM Systems, Inc. —En remoto
- Teletrabajo
- Azure
- Oficina
- AWS
- Vacaciones pagadas
- Programa de recomendación
Cleared Senior Architect- Platform and APM (Remote)
GlideFast Consulting —En remoto
- De 190.000 € a 225.000 € al año
- Jornada completa
- Teletrabajo
- JavaScript
- APIs
- Seguro dental
- Seguro oftalmológico
Implementation Consultant - Commercial (Remote or Onsite)
Veeva Systems —En remoto
- De 50.000 € a 85.000 € al año
- Jornada completa
- Español
- Inglés
- Oficina
- Teletrabajo opcional
Regulatory Compliance Assurance Manager
Revolut —En remoto
- Jornada completa
- Teletrabajo
- Inglés
- Oficina
- SQL
OT Cybersecurity Consultant con Inglés
Azertium IT Global Services SL —En remoto
- Teletrabajo
- Informática
- Inglés
- Grado
7d
CRM & Email Marketing Specialist (Dynamics 365) - Freelance
Relevance —En remoto
- Teletrabajo
- Español
- Inglés
- Marketing
Solicitud rápida
5d
Account Manager Electrophysiology Region Madrid - Valladolid
Boston Scientific —En remoto
- Teletrabajo
- Ventas
- Hospital
- Inglés
Senior Marketing Automation Specialist
APPLY —En remoto
- Teletrabajo
- JavaScript
- Python
- Marketing
- Seguro dental
Solicitud rápida
3d

Quiero recibir la alerta de empleo más reciente de specialist, enterprise process en en remoto

Al iniciar sesión en tu cuenta, aceptas las Condiciones del servicio de SimplyHired, nuestra Política sobre cookies y nuestra Política de privacidad.

Explorar empleos en más ubicaciones

specialist, enterprise process jobs near en remoto

Empleos de Account Manager en Madrid, Madrid Provincia

Empleos de Generative Ai en Barcelona, Barcelona Provincia

Empleos de Ai Internship en Barcelona, Barcelona Provincia

Empleos de Document Specialist en En Remoto

Empleos de Crm Specialist en Madrid, Madrid Provincia

Empleos de Crm Specialist en Salamanca Madrid, Madrid Provincia

Empleos de Crm Specialist en Barcelona, Barcelona Provincia

Empleos de Financial Specialist en Madrid, Madrid Provincia

Empleos de Customer Care Specialist en Barcelona, Barcelona Provincia

Empleos de Senior Java Developer en Barcelona, Barcelona Provincia

Empleos de Senior Java Developer en Madrid, Madrid Provincia

Empleos de Full Stack Developer en Barcelona, Barcelona Provincia

Empleos de Front End Developer en Barcelona, Barcelona Provincia

Empleos de Senior Java Developer en Pedralbes Barcelona, Barcelona Provincia

Empleos de Junior Developer en Madrid, Madrid Provincia

Empleos de Recoletas Salud en Burgos Provincia

Empleos de Hospital La Salud en Valencia Provincia

Empleos de Salud Digital en Comunidad De Madrid

Empleos de Sector Del Vino en Madrid Provincia

Empleos de Spanish Translator en 08440 Cardedeu, Barcelona Provincia

Player Experience Specialist

Naphora Games Group
En remoto

Solicitud rápida

Detalles del empleo

Hace 19 horas

Cualificaciones

Jira
Árabe
Inglés
Árabe estándar moderno
Zendesk
Confluence
Inteligencia artificial
Marketing

Descripción completa del empleo

At Naphora Games Group, we're building more than games, we're building a global team of ambitious, driven people who are hungry to learn, experiment, and raise the bar for the next generation of games.

We collaborate openly, move fast, and challenge ourselves every day to build better, smarter, and faster.

Our goal is to create world-class games that players around the globe love and remember. If you thrive in a high-performance, ownership-driven environment and want to make a real impact, you'll fit right in with us.

Role Summary

Own and support the player experience across Naphora's mobile games.

Your objective is to provide fast, high-quality player support while turning player feedback into actionable insights that improve our games and overall player experience.

You'll manage player support and community channels, investigate issues, monitor player sentiment, and work closely with Product, QA, Engineering, and Marketing to ensure players are heard and supported.

Responsibilities

Player Support

Manage player support across Zendesk, in-game support, email, and social channels
Investigate and resolve issues related to accounts, purchases, gameplay, progression, and technical problems
Respond to App Store and Google Play reviews in a timely and player-focused manner
Escalate bugs, exploits, and critical issues to QA, Engineering, and Product teams
Maintain and improve FAQs, support documentation, and the player knowledge base

Community & Player Insights

Moderate and engage with communities across Discord, Reddit, Facebook, and other relevant platforms
Monitor player sentiment, feedback, recurring issues, and emerging trends
Produce weekly Voice of the Player reports with key insights and actionable recommendations
Build positive relationships with players through clear and professional communication
Identify opportunities to improve player retention through support and community engagement

LiveOps & Performance

Support LiveOps by communicating events, updates, maintenance, and other important information
Monitor support KPIs, service levels, CSAT, and SLA performance
Collaborate with Product, QA, Engineering, and Marketing to improve the overall player experience
Continuously improve support processes, tools, and automation

Success Looks Like

Responding to player inquiries quickly while maintaining high-quality communication
Resolving player issues efficiently and minimizing unnecessary escalations
Maintaining strong App Store and Google Play ratings through consistent review management
Identifying recurring issues before they become widespread problems
Providing player insights that contribute to product improvements
Maintaining strong CSAT and SLA performance
Building positive relationships with the player community
Taking ownership of the player experience across all support channels

Qualifications

1–3 years of experience in Customer Support, Community Management, Player Experience, or a similar role
Passion for mobile games and delivering great player experiences
Experience with Zendesk, Freshdesk, Intercom, or similar support platforms
Experience responding to App Store and Google Play reviews
Experience moderating communities across platforms such as Discord, Reddit, or Facebook
Strong written communication, analytical, and problem-solving skills
Ability to investigate player issues and clearly document bugs for internal teams
Ability to prioritize multiple requests in a fast-paced live service environment
Understanding of LiveOps, free-to-play mobile games, player retention, and community engagement is highly desirable
Experience with Jira, Confluence, AI-assisted support tools, or support automation is an advantage
Fluent in English; Arabic is an advantage

If this role excites you and you're ready to help shape the future of game development at Naphora, we encourage you to apply.

Solicitud rápida

Refina tu búsqueda

specialist, enterprise process empleos en en remoto

Player Experience Specialist

Sales Specialist (Sector Salud) - Remoto

Field Service Engineer - Madrid

Field Application Specialist - Anatomía Patológica

Senior Calypso Developer - Capital Markets (Implementation & Transformation)

Senior ServiceNow Developer

Technical Sales Specialist EMEA - Temperature Control (FIXED TERM)

AI Translation & Localization Specialist (German)

Senior SAP CAP Java Developer

Tour Leader (CEO) - Western Europe

Hiring Operations Lead - Link and OpenData (Remote)

Senior SAP Treasury Consultant

Enterprise Artificial Intelligence Architect

Cleared Senior Architect- Platform and APM (Remote)

Implementation Consultant - Commercial (Remote or Onsite)

Regulatory Compliance Assurance Manager

OT Cybersecurity Consultant con Inglés

CRM & Email Marketing Specialist (Dynamics 365) - Freelance

Account Manager Electrophysiology Region Madrid - Valladolid

Senior Marketing Automation Specialist

Quiero recibir la alerta de empleo más reciente de specialist, enterprise process en en remoto

Related Searches

Explorar empleos en más ubicaciones

Role Summary

Responsibilities

Success Looks Like

Qualifications

Herramientas para candidatos

Herramientas para empresas

Buscar

Mantener la conexión