20 publicaciones de empleo destacadas de it support en valencia, vc (¡Están contratando!)

Business Manager - Contact Center
Assist Digital España —Valencia, Valencia provincia
- Jornada completa
- Microsoft Word
- Español
- Microsoft Excel
13d
ICT Associate
UNOPS —Valencia, Valencia provincia
- De guardia
- AutoCAD
- Español
- Informática
4d
Senior Business Analyst - Insurance, Spanish Speaker (Fully Remote)
CoverGo —Valencia, Valencia provincia
- Jornada completa
- Teletrabajo
- Español
- Informática
- Inglés
Solicitud rápida
Junior Recruiter | Space Sector
Etinars —Valencia, Valencia provincia
- Trabajo híbrido
- Inglés
- Oficina
- Grado
Solicitud rápida
Paid Social Lead
G-Star Raw —Valencia, Valencia provincia
- Español
- Inglés
- Oficina
- Teletrabajo opcional
QUALITY COORDINATOR CITRUS
Fyffes —Valencia, Valencia provincia
- Trabajo híbrido
- Español
- Inglés
5d
BSI Project Coordinator
PowerCo SE —Valencia, Valencia provincia
- Microsoft Powerpoint
- Microsoft Excel
- Inglés
5d
Series Planner Specialist
PowerCo SE —Valencia, Valencia provincia
- Inglés
- Grado
- Manufactura
Senior Migration Health Informatics Associate (AI) (GS)
International Organization for Migration —Valencia, Valencia provincia
- Jornada completa
- Español
- Azure
- Informática
Associate Producer - Northern Europe (Madrid)
FeverUp —Valencia, Valencia provincia
- Inglés
- Desarrollo de negocios
- Project management
- Seguro dental
Solicitud rápida
Event Producer - Northern Europe (Madrid)
FeverUp —Valencia, Valencia provincia
- Inglés
- Desarrollo de negocios
- Project management
- Seguro dental
Solicitud rápida
Gas Portfolio Analyst
Octopus Energy Group —Valencia, Valencia provincia
- Jornada completa
- Trabajo híbrido
- Español
- Inglés
- SQL
- Plan de pensiones
Solicitud rápida
Customer Success Manager - Centric Shoppingfeed
Centric Software —Valencia, Valencia provincia
- Jornada completa
- Trabajo híbrido
- Español
- Inglés
- Microsoft Office
Start your Own Hiking Travel Brand - Madrid
Ventura TRAVEL —Valencia, Valencia provincia
- Teletrabajo
- CRM software
- Español
- Inglés
Solicitud rápida
Renewals Specialist - Dutch - Benalmádena OR Valencia
JUJUR —Valencia, Valencia provincia
- Jornada completa
- Trabajo híbrido
- CRM software
- Ventas
- Inglés
Event Producer - Northern Europe
FeverUp —Valencia, Valencia provincia
- Inglés
- Desarrollo de negocios
- Project management
- Seguro dental
Solicitud rápida
Growth Operations Manager
FeverUp —Valencia, Valencia provincia
- Jornada completa
- Español
- Inglés
- Máster
- Seguro dental
- Abono gimnasio
Solicitud rápida
Hunter (French-speaking) - On-site - High Tech Industry HS03
Concentrix —Valencia, Valencia provincia
- Jornada completa
- Ventas
- Inglés
- Habilidades de comunicación
12d
VALENCIA - seasonal job tourism industry
Roadsurfer —Picassent, Valencia provincia
- Media jornada
- Español
- Inglés
Solicitud rápida
Tender Management Tool Administrator (f/m/d)
The Peninsular and Oriental Steam Navigation Company —Valencia, Valencia provincia
- Jornada completa
- Microsoft Excel
- Inglés
- Máster
Solicitud rápida

Quiero recibir la alerta de empleo más reciente de it support en valencia, vc

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Business Manager - Contact Center

Assist Digital España
Valencia, Valencia provincia

Solicitar ahora

Detalles del empleo

Jornada completa
Hace 13 días

Cualificaciones

Microsoft Word
Español
Microsoft Excel
Inglés
Microsoft Office
Italiano
Liderazgo
Habilidades de comunicación
Gestión del tiempo

Descripción completa del empleo

Assist Digital is a Customer Experience Management Company.

We provide end to end services blending human and artificial intelligence to improve our customer’s business performances.

For our Valencia office we are looking for a:

Contact Center Business Manager

Who are you?

You have superb interpersonal and leadership skills which are vital for this role, as good teamwork is important for our business success
You have the ability to build consensus and relationships among team members, staff and employees.
You have excellent verbal and written communication skills
You are a creative, proactive and problem solver
You have good organizational and time management skills
You have a positive attitude and good presentation skills
You possess the ability to identify opportunities for growth
You are fluent in English and Spanish language (written and spoken)
You have good knowledge and use of the main MS Office applications (word, excel) and e-mail
You have working experience in the area, preferably coming from international business contexts

It is considered a plus:

If you have knowledge of Italian.
If you are familiar with customer-care department operations.

What are you going to do?

You will determine contact center operational strategies by conducting needs assessments, performance reviews, capacity planning, and cost/benefit analysis;
You will provide inspired leadership for the organization and support worker communication with the management team.
You will ensure staff members are achieving desired service levels and take corrective action, as needed.
You will contribute information and analysis to organizational strategic plans and reviews.
You will maintain and improve contact center operations by monitoring system performance; identifying and resolving problems; preparing and completing action plans; completing system audits and analyses; managing system and process improvement and quality assurance programs; installing upgrades.
You will prepare performance reports by collecting, analyzing, and summarizing data and trends
You will identify and address problems and explore opportunities for the center.
You will be assisting our Human Resources department in promoting a company culture that encourages morale and performance.
You will ensure all company activities adhere to legal guidelines and policies

What do we offer?

A stimulating, international work environment with heterogeneous teams and opportunities to expand your knowledge
A path of growth aimed at enhancing your professionality
Internal training to develop professional and language skills
Ability to develop communication skills in foreign languages
Work in a newly opened and modern office in Valencia
Stimulating compensation package

Assist Digital in 2017 and 2021 has been certified as Great Place to Work in Italy.

#ThinkDigitalThinkAssist

JOIN US!

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Refina tu búsqueda

it support empleos en valencia, vc

Business Manager - Contact Center

ICT Associate

Senior Business Analyst - Insurance, Spanish Speaker (Fully Remote)

Junior Recruiter | Space Sector

Paid Social Lead

QUALITY COORDINATOR CITRUS

BSI Project Coordinator

Series Planner Specialist

Senior Migration Health Informatics Associate (AI) (GS)

Associate Producer - Northern Europe (Madrid)

Event Producer - Northern Europe (Madrid)

Gas Portfolio Analyst

Customer Success Manager - Centric Shoppingfeed

Start your Own Hiking Travel Brand - Madrid

Renewals Specialist - Dutch - Benalmádena OR Valencia

Event Producer - Northern Europe

Growth Operations Manager

Hunter (French-speaking) - On-site - High Tech Industry HS03

VALENCIA - seasonal job tourism industry

Tender Management Tool Administrator (f/m/d)

Quiero recibir la alerta de empleo más reciente de it support en valencia, vc

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