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Enterprise Architect - Customer Domains Focus

MEDIA MARKT SATURN TH SERVICES BARCELONA, S.A. -
Barcelona, Barcelona provincia

Solicitud rápida

Detalles del empleo

Jornada completa

Beneficios

Abono gimnasio

Cualificaciones

CI/CD
Español
Informática
Inglés
Arquitectura empresarial
.NET
Java
Máster
Grado
REST
POS
Desarrollo de software
APIs
ETL
Escalabilidad
Cloud
GraphQL
SaaS
Alemán

Descripción completa del empleo

Ready to digitalise retail?
Let's Go!

Enterprise Architect - Customer Domains Focus

We are looking for people who are passionate about technology and are excited to create the best experience for our customers. People who want to make an impact. We are looking for people like you. Let's Go!

Your tasks

Define and evolve the target architecture for Customer Retention (B2C & B2B), Marketing, Loyalty, and Customer Care across all channels (web, app, store, contact center).

Design end-to-end customer data flows and canonical models to enable a unified customer 360, golden record, and seamless identity across systems.

Architect integrations between various CRM systems & components, Customer Data Platform, marketing automation/orchestration, loyalty platform, POS, e-commerce, and analytics—leveraging APIs and event-driven patterns.

Establish and govern API, event, and data standards (naming, versioning, schemas, security) and drive their adoption across product teams.

Shape non-functional architecture to support peak retail volumes (e.g., product launches, seasonal peaks): scalability, availability, resilience, observability, and security-by-design.

Partner with business stakeholders in CRM, Marketing and Loyalty to translate strategies and requirements into actionable roadmaps and solution designs.

Provide architectural guidance throughout delivery lifecycles—discovery, design, implementation, testing, deployment, and hyper care—reviewing designs and code for customer-domain components (APIs, events, data pipelines).

Implement data governance practices for consent and preference management, privacy compliance, data quality, deduplication/matching, anti-fraud and sanctions compliance.

Contribute to capability mapping, portfolio rationalization, and build-vs-buy decisions; produce reference architectures, standards, and decision records.

Your profile

Bachelor’ or Master’s degree in Computer Science, Information Systems, or a related field.
5–7 years of experience in solution/enterprise architecture or closely related roles, ideally within retail or consumer-facing organizations, including 2+ years of hands-on software development using Java, .NET, or a similar language.
Strong knowledge of customer-domain capabilities: Customer Master/MDM (B2C/B2B), CRM, CDP, identity resolution, consent & preference management, segmentation/personalization, loyalty programs (earn/burn, tiers).
Proficiency in integration and API design: REST, GraphQL, event-driven messaging/streaming (publish/subscribe), and batch/ETL; experience with API gateways, event schema management, and contract-first design.
Experience integrating cloud and SaaS platforms on at least one major cloud; familiarity with CI/CD, containers, and infrastructure-as-code is a plus.
Security and compliance mindset: OAuth2/OIDC, tokenization, PII protection, role-based access, auditability, and privacy-by-design (e.g., GDPR).
Excellent problem-solving and communication skills; able to simplify complex concepts and drive alignment with business and technical stakeholders.
Very good command of English (verbal and written); German language skills are a plus.

What's in it for you?

Young environment, where not everything is written in stone, and where you are expected to contribute and co-create the culture of the Tech Hub and international collaboration model
You'll have a 10% discount on the entire MediaMarkt website, so you can treat yourself at a lower price whenever you want!
On top of your compensation package, you can request Flexible Pay “MediaFlex program” (a.e. Ticket Restaurant, Private Health Insurance)
Flexible working time and possibility to combine home office / presential working. Intensive workday every Friday and during summer
The possibility to choose between 2 offices: The first one is the MediaMarkt Spain HQ with a very attractive menu at a price. You'll eat for less than €4! And the second office is located at Pier01, in Barceloneta, right in the center of Barcelona. Free coffee and free fruit once a week
If you need a VISA, don't worry, we'll assist you with the visa process and accompany you throughout the entire process!
There is a training budget so you can continue developing the skills you need most to keep growing professionally and personally!
We offer language classes: English, Spanish, and German
On your birthday, you won't work! It's a day for you to enjoy without thinking about work
You'll be working with the most cutting-edge technological stack of the moment

Training plan

Flexible working schedule, home office policy

Product discounts

Wellness and healthy plans

Media Flex, flexible retribution

About us

Your HR contact

Toni López

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Ready to digitalise retail?
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