20 publicaciones de empleo destacadas en quality program associate (¡Están contratando!)

Cloud Operations Team Lead
Accenture —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Azure
- AWS
Pre-Sales Solution Consultant, Associate - English and (French / German/ Polish) Speaker
Infor —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Inglés
- Programa de recomendación
11d
Business Development Executive (Large Enterprise), Gartner for Legal, Risk & Compliance Leaders
Gartner —Barcelona, Barcelona provincia
- Horas extra
- Ventas
- Desarrollo de negocios
- Grado
- Vacaciones pagadas
Business Development Executive, LE, GBS, Iberia
Gartner —Barcelona, Barcelona provincia
- Horas extra
- Ventas
- Desarrollo de negocios
- Grado
- Vacaciones pagadas
Data Operations Lead - OpenData (Remote)
Veeva Systems —En remoto
- Jornada completa
- Teletrabajo
- Inglés
- Oficina
- Liderazgo
- Teletrabajo opcional
- Abono gimnasio
Loss Prevention Expert/ Profit Protection Manager / Gerente de Mermas / Gerente de Prevención de Pérdidas, Security & Loss Prevention
Amazon Spain Fulfillment, S.L.U. —Málaga, Málaga provincia
- Jornada completa
- Microsoft Word
- Español
- Microsoft Excel
Senior Legal Counsel
BUNGE —Sant Just Desvern, Barcelona provincia
- Inglés
Account Executive
Gartner —Barcelona, Barcelona provincia
- Jornada completa
- Ventas
- Oficina
- Grado
Regional Operations Director, Cell Therapy Patient Operations
AstraZeneca —Barcelona, Barcelona provincia
- Jornada completa
- Enfermería
- Microsoft Excel
- Hospital
3d
Senior Site Contracts Associate, IQVIA Biotech
IQVIA —Madrid, Madrid provincia
- Jornada completa
- Microsoft Word
- Microsoft Excel
- Habilidades de presentación
SAP SuccessFactors Consultant (Dutch speaker)
SD Worx —Málaga, Málaga provincia
- Trabajo híbrido
- Oficina
- Recursos humanos
- Habilidades de comunicación
Solicitud rápida
Lead Software Engineer - Peer Community
Gartner —Barcelona, Barcelona provincia
- Jornada completa
- Inglés
- Oficina
- JavaScript
- Seguro dental
- Plan de pensiones
Associate Director, Medical Affairs
Vertex Pharmaceuticals —Madrid, Madrid provincia
- Jornada completa
- Doctorado
- Investigación
- Administración y dirección de empresas
Sales Contracts with French - Hybrid
W. L. Gore & Associates —Barcelona, Barcelona provincia
- Trabajo híbrido
- CRM software
- Español
- Hospital
10d
Housekeeping Assistant Manager - The Madrid EDITION
Marriott International, Inc —Madrid, Madrid provincia
- Jornada completa
- Hotel
- Bachillerato
Accountant (1- year contract)
BD —San Agustín de Guadalix, Madrid provincia
- Microsoft Excel
- Inglés
- Microsoft Office
Critical Environment Technician
Microsoft —Madrid, Madrid provincia
- Disponibilidad fin de semana
- Azure
- Inglés
- Microsoft Office
Associate Director, Brand Marketing (m/f/x) – Berinert/Haegarda
CSL Behring —Barcelona, Barcelona provincia
- Jornada completa
- CRM software
- Ventas
- Marketing
Assistant Manager - Plaza Norte 2, Hollister
Abercrombie & Fitch Spain, SL —San Sebastián de los Reyes, Madrid provincia
- Jornada completa
- Español
- Informática
- Ventas
- Vacaciones pagadas
Clinical Education Associate Director EMEA, Labs
Align Technology —Madrid, Madrid provincia
- Jornada completa
- Teletrabajo
- Inglés
- Máster
- Liderazgo
Solicitud rápida
10d

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Cloud Operations Team Lead

Accenture -
Madrid, Madrid provincia

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Detalles del empleo

Jornada completa

Cualificaciones

Azure
Disaster Recovery
AWS
ServiceNow
Cloud

Descripción completa del empleo

At Accenture Technology, we help our clients transform and modernize their technology platforms by combining innovation, operational excellence, and talent. You will participate in critical cloud and operations projects, working with multidisciplinary teams in complex, high‑impact environments where stability, resilience, and continuous improvement are essential to the business.

We are looking for a Cloud Operations Team Lead to lead the Cloud Ops Support team, responsible for 24x7 L1/L2 operations across multi‑cloud environments (Azure, AWS, and GCP). The selected candidate will be the main point of contact with Platform Engineering and with the client on all operational aspects of the service.

Key functions:

Lead the day‑to‑day operation of cloud platforms in Azure and AWS, ensuring availability, stability, and compliance with agreed service levels.
Manage and coordinate the resolution of complex and major incidents, acting as an escalation point and ensuring an effective response within SLAs.
Supervise and validate significant changes in cloud environments, assessing technical risks, rollback plans, and alignment with approved standards and baselines.
Analyze operational KPIs and SLAs to identify trends, risks, and opportunities for continuous service improvement.

Responsibilities:

Lead, coordinate, and develop the Cloud Ops Support team across ITSM processes: incident, problem, change, configuration, and DR/BC.
Own operational SLA and KPI performance, defining and executing corrective action plans when required.
Act as the technical and management owner for critical incidents, recurring problems, and operational crisis situations.
Ensure proper configuration governance across cloud Landing Zones, aligned with reference architectures, security controls, and governance models.
Review and approve significant changes in production environments, ensuring traceability, risk control, and accurate documentation in ServiceNow.
Lead and coordinate Disaster Recovery and Business Continuity exercises, ensuring RTO and RPO evidence is generated and maintained.
Maintain the quality and reliability of operational data in ServiceNow, including CMDB, ITSM workflows, and reporting.
Work closely with Platform Engineering teams on automation initiatives, Infrastructure as Code, and DevSecOps practices.
Prepare and present operational performance reports to internal leadership and customer stakeholders, with a focus on stability, efficiency, and continuous improvement.

Requirements:

Extensive hands‑on experience with Azure and AWS in cloud operations or managed services environments.
Proven experience leading cloud operations or infrastructure teams.
Strong knowledge of ITSM processes: incident, problem, change, and configuration management.
Advanced knowledge of ServiceNow at an operational, administrative, and reporting level.
Solid understanding of Infrastructure as Code and DevSecOps principles.
Experience preparing and presenting operational metrics and reports to senior stakeholders.
Required certifications: AZ‑104, AZ‑305, and AWS Solutions Architect Associate.
AZ‑700 certification is a plus.

The position is based in Spain under a hybrid working model, combining remote work with on‑site collaboration at the office to foster strong team synergies.
Residency in Spain and a valid work permit for Spain are mandatory.

At Accenture, a company recognized as a Great Place To Work®, we are committed to a hybrid work model that, supported by technology and our facilities, enables the essential human connection needed to work effectively with our teams and clients. This connection helps us maintain our culture of inclusion and diversity and makes us, according to Refinitiv, the most diverse company in the world.
In addition, we offer benefits such as:

Health, life, and accident insurance
Medical services and wellbeing programs
Flexible compensation and employee share purchase programs
Flexibility programs (working hours, time off, vacations)
Personalized training and career development paths
Sustainability programs and Accenture Foundation initiatives
Employee diversity networks
Additional benefits, including Bankinter office services with special conditions and profit sharing

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Refina tu búsqueda

quality program associate empleos

Cloud Operations Team Lead

Pre-Sales Solution Consultant, Associate - English and (French / German/ Polish) Speaker

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Loss Prevention Expert/ Profit Protection Manager / Gerente de Mermas / Gerente de Prevención de Pérdidas, Security & Loss Prevention

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Account Executive

Regional Operations Director, Cell Therapy Patient Operations

Senior Site Contracts Associate, IQVIA Biotech

SAP SuccessFactors Consultant (Dutch speaker)

Lead Software Engineer - Peer Community

Associate Director, Medical Affairs

Sales Contracts with French - Hybrid

Housekeeping Assistant Manager - The Madrid EDITION

Accountant (1- year contract)

Critical Environment Technician

Associate Director, Brand Marketing (m/f/x) – Berinert/Haegarda

Assistant Manager - Plaza Norte 2, Hollister

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Quiero recibir la alerta de empleo más reciente de quality program associate

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