6 publicaciones de empleo destacadas de technical support en málaga, an (¡Están contratando!)

BIM Manager
Drees & Sommer SE —Málaga, Málaga provincia
- Jornada completa
- Teletrabajo
- Microsoft Outlook
- Inglés
- Sistema operativo Windows
- Programa de recomendación
2d
Norwegian-speaking Customer Support Agent for iGaming Company in Malta
Next Job Abroad —Málaga, Málaga provincia
- Jornada completa
- Trabajo híbrido
- Inglés
- Liderazgo
Solicitud rápida
Danish Speaking IT Sales Representative
Ignite —Málaga, Málaga provincia
- Jornada completa
- Español
- Informática
- Ventas
Solicitud rápida
7d
Cloud Solutions Specialist – Norwegian Speaker – Hybrid
SpotOn TA —Benalmádena, Málaga provincia
- Jornada completa
- Trabajo híbrido
- Informática
- Ventas
- Inglés
Cloud Solutions Specialist – Finnish Speaker
SpotOn TA —Benalmádena, Málaga provincia
- Jornada completa
- Informática
- Ventas
- Inglés
Senior FPGA Engineer
Keysight Technologies, Inc. —Málaga, Málaga provincia
- Media jornada
- Inglés
- Máster
- C++

Quiero recibir la alerta de empleo más reciente de technical support en málaga, an

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BIM Manager

Drees & Sommer SE -
Málaga, Málaga provincia

Solicitar ahora

Detalles del empleo

Jornada completa
Hace 2 días

Beneficios

Programa de recomendación

Cualificaciones

Microsoft Outlook
Inglés
Sistema operativo Windows
Soporte informático
SharePoint
Gestión de cuentas

Descripción completa del empleo

Experience Level

Experienced professional

Area

Location

Calle Trinidad Grund 12, 29001 Málaga

Employment Type

Full-time

Company

Drees & Sommer Digital Services

Start Date

By arrangement

We are looking for a First Level IT Support Technician to join our IT team in a fully remote role. The position provides first-line technical support to internal users across different countries and global regions, helping ensure smooth and efficient IT operations.

Due to the international scope of the role, working hours may include evening or night shifts, depending on the regions being supported.

YOUR TASKS

Key Responsibilities

Provide first-level IT support to internal users via ticketing systems, email, and remote support tools.
Support users located in multiple countries and time zones.
Diagnose and resolve basic hardware, software, and connectivity issues.
Document incidents, requests, and resolutions accurately in the IT ticketing tool.
Escalate complex or unresolved issues to second-level support teams.
Support user onboarding and offboarding (accounts, permissions, basic setup).
Follow IT procedures, standards, and security policies.
Contribute to improving support processes and user experience.

Working Model & Schedule

Fully remote position.
Shift-based role, with flexibility to work evening or night shifts to support global regions.
Shift planning will be organized in advance according to business needs.

Technical additions

Password resets / account unlocks
User and permission management
Remote troubleshooting tools
Identity / user management

Ticket handling

SLAs / prioritization
Ability to prioritize tickets based on urgency and impact

Knowledge base / documentation

Maintaining FAQs, runbooks, and standard solutions.

YOUR PROFILE

Previous experience in IT Support / Service Desk / Helpdesk
Basic knowledge of:
- Windows
- Microsoft 365 tools (Outlook, Teams, SharePoint)
- IT ticketing systems
Strong communication and problem-solving skills.
Comfortable working with users from different cultures and locations.
Fluent English is required; additional languages are a plus.
Willingness and availability to work in a fully remote, shift-based environment, including night shifts if required.

Nice to Have

Experience supporting international or distributed teams.
Basic knowledge of Active Directory or user account management.
IT-related studies or certifications (completed or in progress).

YOUR ADVANTAGES

To ensure your work-life balance, we offer the option of mobile working

We promote your professional and personal development through individual training and further education at the Drees & Sommer Academy

We support your health with a bonus for sports enthusiasts. We offer the possibility of subscribing to a private health insurance policy

Employees benefit from tax advantages related to their commuting expenses for the office

Fiscal advantages for employees expenses in meal costs during the worktime. Employee referral program with attractive bonus scheme

Supporting career and family by receiving tax benefits for kindergarten expenses

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technical support empleos en málaga, an

BIM Manager

Norwegian-speaking Customer Support Agent for iGaming Company in Malta

Danish Speaking IT Sales Representative

Cloud Solutions Specialist – Norwegian Speaker – Hybrid

Cloud Solutions Specialist – Finnish Speaker

Senior FPGA Engineer

Quiero recibir la alerta de empleo más reciente de technical support en málaga, an

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