20 publicaciones de empleo destacadas de customer care support en barcelona, ct (¡Están contratando!)

Customer Care Brands Specialist
InPost Iberia —Barcelona, Barcelona provincia
- Trabajo híbrido
- Microsoft Excel
- Servicio al cliente
- Inglés
Solicitud rápida
7d
Customer Care & Fashion Advisor (2nd level) (GER) (BCN)
mytheresa.com —Barcelona, Barcelona provincia
- Disponibilidad fin de semana
- Servicio al cliente
- Microsoft Office
Customer Care Specialist
Amenitiz —Barcelona, Barcelona provincia
- Español
- Inglés
Solicitud rápida
4d
Customer Service, Associate
EF Education First —Barcelona, Barcelona provincia
- Jornada completa
- Español
- Servicio al cliente
- Inglés
3d
Customer Service Sales Representative (English-speaking) – On-site - Fashion Industry MX02 - Temporary
Concentrix —Barcelona, Barcelona provincia
- Media jornada
- Informática
- Ventas
- Servicio al cliente
Friegaplatos (20h/semana)
Radisson Hotel Group —Barcelona, Barcelona provincia
- 0 € por hora
- Jornada completa
- Hotel
Solicitud rápida
Customer Success Associate - 100% Remote - EMEA
Hostaway —Barcelona, Barcelona provincia
- Jornada completa
- Teletrabajo
- Español
- Inglés
- Oficina
- Teletrabajo opcional
Solicitud rápida
6d
Italy Customer Care Technician
ISDIN —Barcelona, Barcelona provincia
- Microsoft Excel
- Servicio al cliente
- Grado
Customer Service Support
Olympus Iberia S.A.U. (OIB) —l'Hospitalet de Llobregat, Barcelona provincia
- CRM software
- Español
- Servicio al cliente
2d
Senior Business Travel Consultant – Deutschsprachig
Perk —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Inglés
- Oficina
- Hotel
- Teletrabajo opcional
Customer Representative (Italian-Speaking) - On Site NW01
Concentrix —Barcelona, Barcelona provincia
- Disponibilidad fin de semana
- Servicio al cliente
- Inglés
- Microsoft Office
13d
Account Executive - Barcelona based
Aurora Live —Barcelona, Barcelona provincia
- Ventas
- Inglés
- Oficina
- Abono gimnasio
Solicitud rápida
Recruiter (all genders) - (Part-time) Barcelona
UDG Ludwigsburg GmbH —Barcelona, Barcelona provincia
- Media jornada
- Inglés
- Oficina
- Reclutamiento
- Plan de pensiones
Solicitud rápida
Spanish Customer Care and Sales Consultant - Luxury Tech Brand in Greece
Next Job Abroad —Barcelona, Barcelona provincia
- Media jornada
- Trabajo híbrido
- Español
- Sin necesidad de experiencia
- Inglés
Solicitud rápida
8d
Workplace Experience Events Specialist
Preply —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
Solicitud rápida
3d
Guest Experience Officer - Front Office (6 Months)
Grand Hyatt Barcelona —Barcelona, Barcelona provincia
- Disponibilidad fin de semana
- Español
- Inglés
- Microsoft Office
13d
HR Assistant Intern (Relaciones laborales)
Exoticca —Barcelona, Barcelona provincia
- Media jornada
- Trabajo híbrido
- Español
- Inglés
- Oficina
Solicitud rápida
Boutique Assistant Intern
Cartier —Barcelona, Barcelona provincia
- Jornada completa
- Español
- Sin necesidad de experiencia
- Inglés
Customer Support Engineer
Palo Alto Networks —Barcelona, Barcelona provincia
- Jornada completa
- Azure
- DevOps
- Inglés
3d
Operation Specialist
Carousel Logistics —Barcelona, Barcelona provincia
- Jornada completa
- Teletrabajo
- Español
- Inglés
- Microsoft Office

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Customer Care Brands Specialist

InPost Iberia
Barcelona, Barcelona provincia

Solicitud rápida

Detalles del empleo

Hace 7 días

Cualificaciones

Microsoft Excel
Servicio al cliente
Gestión en la cadena de suministro
Logística
Inglés

Descripción completa del empleo

Everything you are looking for and more

The Customer Care Brands Specialist is responsible for ensuring an excellent customer experience through proactive shipment monitoring, incident management, and continuous communication with clients and internal teams.

Reporting to the Brands Team Leader, this role involves managing an assigned customer portfolio, monitoring daily operations, resolving incidents, and coordinating with different departments to ensure efficient service and high-quality support.

This position is ideal for someone proactive, organized, customer-oriented, and comfortable working in fast-paced operational environments.

What responsibilities and objectives will you have?

Manage and proactively monitor the shipments of your assigned customer portfolio.
Ensure excellent customer service through phone calls, e-mails, and daily communication with clients.
Identify, investigate, and manage incidents, ensuring timely follow-up and resolution.
Coordinate with internal departments to escalate, claim, and resolve operational issues efficiently.
Build strong relationships with customers, understanding their needs and ensuring a positive service experience.
Monitor service quality indicators and prepare weekly and monthly performance follow-ups.
Analyse service performance and collaborate on action plans to improve operational quality and customer satisfaction.
Ensure the correct application of internal procedures and operational processes.
Prioritize tasks effectively in a dynamic environment with multiple ongoing requests and operational needs.
Contribute to achieving Customer Care department KPIs and service objectives.

Well, what will the requirements be?

At least 3 years of experience in Customer Service, Customer Care, Logistics, Transport, or a similar operational environment.
Previous experience managing customer portfolios and handling incidents or operational follow-ups.
Strong customer-oriented mindset with excellent communication skills.
Ability to work proactively, independently, and in a fast-paced environment.
Strong organizational and prioritization skills.
Problem-solving attitude with the ability to manage conflicts effectively.
Team player with strong collaboration skills across different departments.
Good knowledge of Excel and reporting tools.
English level sufficient for professional communication (written and spoken).
Degree is valuable but not mandatory.
Experience in logistics, transport, supply chain, or operational customer service environments will be highly valued.

What do we offer?

Language platform

Wellbeing programme

Flexible working hours

Online platform for lifelong learning

Competitive salary

Flexible remuneration services can be contracted

Why join us?

At InPost, you will play a key role in shaping how millions of customers interact with last-mile delivery solutions. You will work in a fast-growing, innovative environment where your contributions directly support the company’s expansion and market presence. Our culture is built around five key behaviours, driven by a strong “Go Go Go” mindset focused on speed and determination.

CHAMPION THE CUSTOMER: We put the customer at the center of everything we do and strive to exceed expectations.
OWN IT: We take responsibility, act with initiative, and proactively drive solutions.
DARE TO DISRUPT: We embrace innovation, ambition, and continuous learning to grow and improve together.
MAKE IT HAPPEN: We adapt quickly, learn constantly, and move forward with Smart execution.
WIN TOGETHER: We achieve great results through collaboration, recognition, and a shared winning mindset.

Inclusive Culture

At InPost, we are committed to building a diverse and inclusive workplace. We welcome applications from all backgrounds and believe that different perspectives strengthen our teams and drive better results.

Solicitud rápida

Refina tu búsqueda

customer care support empleos en barcelona, ct

Customer Care Brands Specialist

Customer Care & Fashion Advisor (2nd level) (GER) (BCN)

Customer Care Specialist

Customer Service, Associate

Customer Service Sales Representative (English-speaking) – On-site - Fashion Industry MX02 - Temporary

Friegaplatos (20h/semana)

Customer Success Associate - 100% Remote - EMEA

Italy Customer Care Technician

Customer Service Support

Senior Business Travel Consultant – Deutschsprachig

Customer Representative (Italian-Speaking) - On Site NW01

Account Executive - Barcelona based

Recruiter (all genders) - (Part-time) Barcelona

Spanish Customer Care and Sales Consultant - Luxury Tech Brand in Greece

Workplace Experience Events Specialist

Guest Experience Officer - Front Office (6 Months)

HR Assistant Intern (Relaciones laborales)

Boutique Assistant Intern

Customer Support Engineer

Operation Specialist

Quiero recibir la alerta de empleo más reciente de customer care support en barcelona, ct

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