20 publicaciones de empleo destacadas de customer service remote en barcelona, ct (¡Están contratando!)

Customer Service Agent- UK Market
AXA —Barcelona, Barcelona provincia
- Turno de 8 horas
- Teletrabajo
- CRM software
- Servicio al cliente
- Inglés
Customer Onboarding Specialist - 100% Remote - EMEA
Hostaway —Barcelona, Barcelona provincia
- Jornada completa
- Teletrabajo
- Inglés
- Oficina
- Bachillerato
- Teletrabajo opcional
Solicitud rápida
14d
Recepcionist
Volotea —Barcelona, Barcelona provincia
- Trabajo híbrido
- Español
- Microsoft Excel
- Servicio al cliente
- Abono gimnasio
Solicitud rápida
1d
Client Services Advisor
Carousel Logistics —Barcelona, Barcelona provincia
- Teletrabajo
- Español
- Servicio al cliente
- Inglés
Customer Service Master Data Analyst
Coty Inc. —Barcelona, Barcelona provincia
- Microsoft Excel
- Servicio al cliente
- Inglés
1d
Fashion Customer Representative (Dutch - speaking) Remote TR05
Concentrix —Barcelona, Barcelona provincia
- Disponibilidad fin de semana
- Teletrabajo
- Servicio al cliente
- Inglés
Customer Service Sales Representative (German-speaking) -remote- Fashion Industry MX02
Concentrix —Barcelona, Barcelona provincia
- Jornada completa
- Teletrabajo
- Informática
- Ventas
- Servicio al cliente
Supply Chain Customer Service Intern
Coty Inc. —Barcelona, Barcelona provincia
- Trabajo híbrido
- Español
- Microsoft Excel
- Servicio al cliente
Customer Service Representative with German
Kennametal —Sant Cugat del Vallès, Barcelona provincia
- Servicio al cliente
- Sistemas ERP
- Inglés
- Plan de pensiones
4h
Customer Service Representative – Hungarian speaker
MSX International —Sant Just Desvern, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Microsoft Powerpoint
- Microsoft Excel
- Servicio al cliente
Solicitud rápida
German and English Speaking Customer Service Agent (m/f/d) - 100% remote
SIXT Spain —Barcelona, Barcelona provincia
- Disponibilidad fin de semana
- Teletrabajo
- CRM software
- Servicio al cliente
- Inglés
Solicitud rápida
English-Spanish Bilingual Tier 2 Technical Support Representative
Fuku —Barcelona, Barcelona provincia
- Disponibilidad fin de semana
- Teletrabajo
- Español
- Inglés
Solicitud rápida
18h
Territory Account Manager
Palo Alto Networks —Barcelona, Barcelona provincia
- Ventas
- Gestión del tiempo
VIP Relationship Manager
Mercuryo —Barcelona, Barcelona provincia
- Jornada completa
- Teletrabajo
- Microsoft Excel
- Oficina
Solicitud rápida
Customer Service Representative – French speaker
MSX International —Sant Just Desvern, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Microsoft Powerpoint
- Microsoft Excel
- Servicio al cliente
Solicitud rápida
Sales Admin, Tender & Contract Compliance Specialist ( d / f /m)
Beckman Coulter Life Sciences —Barcelona, Barcelona provincia
- Jornada completa
- Ventas
- Sistemas ERP
- Inglés
6d
Email Deliverability Specialist
MailerLite —Barcelona, Barcelona provincia
- Horas extra
- Teletrabajo
- SQL
Assistant CRA
Thermo Fisher Scientific —Barcelona, Barcelona provincia
- Jornada completa
- Servicio al cliente
- Inglés
- Microsoft Office
Information Security Officer (m/f/d)
Allianz —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Inglés
- Plan de pensiones
Events Manager
Duetto Research —Barcelona, Barcelona provincia
- Teletrabajo
- Hotel
- Marketing
- Experiencia en hoteles
Solicitud rápida

Quiero recibir la alerta de empleo más reciente de customer service remote en barcelona, ct

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Customer Service Agent- UK Market

AXA -
Barcelona, Barcelona provincia

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Detalles del empleo

Contrato indefinido

Cualificaciones

CRM software
Servicio al cliente
Inglés
Microsoft Office
Bachillerato

Descripción completa del empleo

Job Description:

The Customer Service Agent is responsible for providing exceptional support to our clients by addressing their inquiries, resolving issues, and ensuring a positive experience with our services. This role requires strong communication skills, empathy, and the ability to handle multiple tasks efficiently while maintaining high standards of customer satisfaction.

What you’ll be doing:

Respond to customer inquiries via phone, email, or chat in a timely and professional manner.
Assist customers with product or service-related questions, troubleshooting problems, and providing solutions.
Document customer interactions accurately in the CRM system and follow up as needed.
Escalate complex issues to the relevant departments while ensuring customer concerns are addressed effectively.
Maintain a high level of product and process knowledge to deliver accurate information and support.
Strive to resolve customer issues on the first contact whenever possible.
Follow company policies and procedures to ensure compliance and consistency in customer service delivery.
Gather customer feedback and suggest improvements to enhance service quality.

What you’ll bring:

Excellent verbal and written communication skills in English (additional languages are a plus).
Strong problem-solving skills and the ability to handle difficult or upset customers professionally.
Ability to multitask, prioritize, and work efficiently in a fast-paced environment.
Proficiency in CRM software, MS Office, and other relevant tools.
Customer-oriented mindset with a passion for delivering outstanding service.
High school diploma or equivalent; higher education or relevant certifications are a plus.
Previous experience in [industry/sector] is preferred but not required.

Additional information:

Contract Fijo-discontinuo

Salary 23.090 fixed salary per year + 1.200 bonus per year

Shift

Sun - Thu 8:00 - 15:30

Night shift is fully remote, but the training sessions are held in the office.
For the other shifts - Hybrid, but the training sessions are held in the office.

Start date 15 June

Training sessions first month from monday to friday, 9h00 to 16h45h

Join Us as an Agent at AXA Partners! Make a real difference every day in a dynamic contact centre role where you’ll support customers during their most critical moments.
Ready to apply? Great! Next step is for you to upload a simple CV; it doesn't need to be perfect.
We don't use this to assess your suitability—your potential matters most. Before the interview, you'll complete short assessments to showcase your strengths.
This helps ensure the role is a good fit for you. You'll receive more details upon applying, and our team is here to support you.

To apply, click on the ‘apply for this job’ button, you’ll then need to log in or create a profile to submit your CV. We’re proud to be an Equal Opportunities Employer and don’t discriminate against employees or potential employees based on protected characteristics. If you have a long-term condition or disability and require adjustments during the application or interview process, please send an email to AXA Partners Global HR Response - [email protected]

Who we are:

We’re AXA Partners, experts at designing and delivering assistance solutions and specialised insurance, credit, and lifestyle protection – with and for our partners worldwide. What sets us apart? The expertise and passion of our 8,500+ people, and a strong network of over 55,000 professionals all over the world. Powered by them and our sector-leading technology, we continuously evolve, adapt and thrive – offering solutions and services that make sure we’re always at people’s side, no matter what. Helping others is our passion. Combining the best digital technology with our warm, human touch, we’re always looking at new ways to offer seamless and reassuring experiences when it really matters.

Join a company that helps protect the forests! At AXA Partners, we plant a tree for every new recruit (with a permanent contract)

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Refina tu búsqueda

customer service remote empleos en barcelona, ct

Customer Service Agent- UK Market

Customer Onboarding Specialist - 100% Remote - EMEA

Recepcionist

Client Services Advisor

Customer Service Master Data Analyst

Fashion Customer Representative (Dutch - speaking) Remote TR05

Customer Service Sales Representative (German-speaking) -remote- Fashion Industry MX02

Supply Chain Customer Service Intern

Customer Service Representative with German

Customer Service Representative – Hungarian speaker

German and English Speaking Customer Service Agent (m/f/d) - 100% remote

English-Spanish Bilingual Tier 2 Technical Support Representative

Territory Account Manager

VIP Relationship Manager

Customer Service Representative – French speaker

Sales Admin, Tender & Contract Compliance Specialist ( d / f /m)

Email Deliverability Specialist

Assistant CRA

Information Security Officer (m/f/d)

Events Manager

Quiero recibir la alerta de empleo más reciente de customer service remote en barcelona, ct

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