Date Posted:
2026-06-10
Country:
Spain
Location:
Carrer de Veneçuela 31, 08019 Barcelona, Spain
¿Te gustaría formar parte de un sector estable y con muchas salidas profesionales?
OTIS , líder a nivel nacional y mundial del sector de la elevación, está contratando un/a Especialista en Gestión de Disputas (Dispute Specialist ) para Barcelona como ubicación principal, con posibilidad de desempeñar la posición en Madrid o Baleares.
El objetivo principal es, g estionar de forma eficiente el ciclo completo ( end-to-en d ) de disputas dentro del proceso C2C, garantizando la correcta resolución de incidencias, la mejora continua del proceso y el cumplimiento de los KPI establecidos en C2C España.
Las principales responsabilidades de la posición son las siguientes:
Colaboración con equipos internos (Cash Application, Facturación, Billing, Ventas, Operaciones y Finanzas) para la resolución ágil de incidencias.
Soporte al Proceso de Cobros
Coordinación y Comunicación
Gestión Documental y Legal
Análisis y Mejora Continua
Para tener éxito en este puesto, necesitamos:
FORMACIÓN : Formación superior en área Administración, economía o finanzas. Recomendable formación superior o especializada en gestión comercial y/o gestión de cobros.
EXPERIENCIA : Experiencia mínima de 3 años en funciones de AR, C2C, Cobros, gestión de disputas, incidencias de facturación.
OFIMÁTICA: Dominio Ms Office 365.
IDIOMAS: I nglés valorable. El conocimiento de catalán será considerado un valor añadido importante, especialmente para la gestión de clientes locales y actividades regionales de cobro.
¿Te gustaría unirte a una verdadera empresa internacional, impulsada por el talento, que valora la Seguridad, la Ética, la Calidad, la Innovación y las Oportunidades para los Empleados?
Buscamos profesionales comprometidos, cuya prioridad es la seguridad, que se sientan cómodos trabajando en equipos o solos, que sean curiosos y con capacidad adaptativa.
If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.
Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio.
You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.
When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge.
We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.
Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do. We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis .
Become a part of the Otis team and help us #Buildwhatsnext!
Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at [email protected].
