The Clinical Education Associate Director EMEA, Labs is responsible for defining, leading, and executing a customized, lab‑centric clinical education strategy across EMEA. This role enables General Practitioners (GPs) to successfully adopt and integrate digital restorative and orthodontic workflows—iTero, Exocad, Invisalign ART—through close collaboration, support and education of dental laboratories and the commercial lab channel.
This leader operates as a strategic partner to the Director, Dental Laboratory & 3rd‑Party Channel – EMEA, translating regional channel priorities into scalable, high‑impact clinical education programs, while also maintaining direct ownership of key educational initiatives and KOL engagements. The role balances strategy, people leadership, and hands‑on execution in a complex, multi‑country environment.
Reports to the Senior Director Clinical Education EMEA, with a strong dotted‑line partnership to the Director, Dental Laboratory & 3rd‑Party Channel – EMEA and close alignment with Global Clinical Education and Global Lab teams.
1) Clinical Education Strategy – Labs
- Define and own the EMEA clinical education strategy for Dental Laboratories, aligned to regional commercial priorities and global clinical direction.
- Translate lab channel strategy into clear clinical education objectives, frameworks, and execution plans.
- Design education models that support GP adoption via labs, including onboarding, workflow mastery, and advanced clinical use cases.
- Ensure strong alignment with EMEA ClinEd peers, Commercial, Marketing, Country Leadership
2) Customized Lab‑Centric Education
- Develop and deliver customized education pathways for Labs addressing restorative, orthodontic, and digital workflows.
- Create modular education programs across live events, in‑lab education, workshops, digital learning, and blended formats.
- Ensure education content is clinically relevant, commercially aligned, and scalable across EMEA.
- Adapt global curricula to local market needs while maintaining clinical quality and consistency.
3) Execution & Field Leadership
- Maintain hands‑on involvement in key strategic programs, flagship events, and priority lab partnerships.
- Support country clinical teams in executing lab‑focused education plans, including train‑the‑trainer models.
- Act as a visible clinical leader and subject‑matter expert for labs, distributors, and internal stakeholders.
- Ensure education excellence in high‑impact initiatives tied to scanner placement, workflow adoption, and GP conversion.
4) KOL & Faculty Development – Labs
- Build, develop, and manage a strong EMEA Lab & Restorative KOL network, including technicians and GP‑lab collaborators.
- Identify and develop faculty capable of delivering advanced digital dentistry and lab‑enabled workflows.
- Partner with Commercial and Marketing to integrate KOLs into education, events, and strategic programs.
- Ensure governance, compliance, and quality standards across all faculty engagements.
5) Cross‑Functional & Commercial Enablement
- Act as the clinical education interface to the Lab & 3rd‑Party Channel leadership team.
- Collaborate with Commercial teams to support go‑to‑market initiatives, launches, and channel programs with appropriate clinical education.
- Provide clinical input into partner playbooks, value propositions, and workflow positioning.
- Support distributor and lab onboarding with structured, clinically robust education pathways.
6) Measurement, Governance & Continuous Improvement
- Define and track education KPIs (attendance, satisfaction, adoption impact, workflow utilization).
- Continuously refine programs based on performance data, field feedback, and commercial outcomes.
- Ensure compliance with regional regulations, clinical standards, and internal governance requirements.
- Share best practices and insights with Global Clinical Education and regional stakeholders.
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Proven experience in clinical education leadership within dental, med‑tech, or digital healthcare environments. 12+ years of directly related experience
- Strong background in digital dentistry workflows (CAD/CAM, intraoral scanning, restorative and/or orthodontics).
- Demonstrated ability to lead matrixed, multi‑country teams while remaining execution‑oriented.
- Experience working closely with commercial and channel leadership.
- Excellent communication, influencing, and stakeholder‑management skills.
- Degree in Dentistry or Dental Technology
- Advanced education, certifications, or MBA preferred.
- Fluent in English
WORK SCHEDULE
- Field‑based role with significant travel across EMEA - 75%
- Regular engagement with labs, GPs, commercial teams, and regional leadership.
Your growth and well-being:
At Align, every smile matters. We’re committed to helping you thrive by supporting the health, growth, and well-being of our team members through a variety of tools and programs. While specific offerings may vary by location and role, Align employees can typically expect:
- Health and well-being programs to keep you thriving in both body and mind.
- Employee-exclusive discounts on Invisalign products.
- Learning opportunities through online learning resources and support for your individual development plans.
- Inclusive, global workplace that fosters collaboration, recognition and belonging.
Country and/or role specific details will be shared with you by your recruiter during the interview process.
Discover Align:
We are a global community of game-changers and smart team players, united by our belief in the power of a smile. Our dynamic team of exceptional employees is dedicated to transforming the industry and creating extraordinary outcomes every day.
Align’s core values of agility, customer, and accountability are more than words to work by, they are words we live by. The actions we take every day speak to who we are as a company and our focus on being truly impactful. We celebrate our differences, and the many ways we support one another— ultimately creating a more inclusive organization and world as we continue transforming smiles and changing lives.
We foster a culture where thinking differently and seeking new experiences are not just encouraged but celebrated. With the Align Mindset, we empower each other, ensuring every voice is heard and valued in an inclusive environment that inspires creativity and collaboration.
At Align, we believe in the power of a smile, and we know that every smile is as unique as our employees. As we grow, we are committed to building a workforce rich in diverse cultural backgrounds and life experiences, fostering a culture of open-mindedness and compassion. We live our company values by promoting healthy people and healthy communities, all with the intent of changing millions of lives, one unique smile at a time.
As part of our commitment to innovation, Align Technology includes exocad and Cubicure, companies that enhance our offerings and extend our impact to industry transformation.
Eager to learn how we embrace our global differences and nurture employee well-being?
Explore Align's culture here!
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Equal Opportunity Statement:
Align Technology is an equal opportunity employer. We are committed to providing equal employment opportunities in all our practices, without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, disability, sexual orientation, gender identity or expression, or any other legally protected category. Applicants must be legally authorized to work in the country for which they are applying, and employment eligibility will be verified as a condition of hire.
