20 publicaciones de empleo destacadas de customer experience en barcelona, ct (¡Están contratando!)

Customer Experience Specialist
Inca Gold Alpaca Luxury Collection —Barcelona, Barcelona provincia
- 49.000 € por hora
- Jornada completa
- CRM software
- Servicio al cliente
- Salesforce
- Vacaciones pagadas
Solicitud rápida
5d
Customer Support Specialist - Barcelona, SP
Accommodations Plus International —Viladecans, Barcelona provincia
- Horas extra
- Español
- Servicio al cliente
- Inglés
PRADA Client Advisor, Barcelona
Prada —Barcelona, Barcelona provincia
12d
Customer Service Agent - English
MSX International —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Microsoft Powerpoint
- Microsoft Excel
- Servicio al cliente
Solicitud rápida
1d
Support & Cleaning - Part time
UOL —Barcelona, Barcelona provincia
- De 21 € a 25 € por hora
- Media jornada
- Inglés
- Limpieza
Solicitud rápida
2h
Customer Service Sales Representative (English-speaking) – On-site - Fashion Industry MX02 - Temporary
Concentrix —Barcelona, Barcelona provincia
- Media jornada
- Informática
- Ventas
- Servicio al cliente
Sales Associate, PT (30 hours) - ECI Cataluna
Under Armour —Barcelona, Barcelona provincia
- Media jornada
- Inglés
Customer Service, Associate
EF Education First —Barcelona, Barcelona provincia
- Jornada completa
- Español
- Servicio al cliente
- Inglés
4d
Recepcionist
Volotea —Barcelona, Barcelona provincia
- Trabajo híbrido
- Español
- Microsoft Excel
- Servicio al cliente
- Abono gimnasio
Solicitud rápida
3d
Client Advisor - La Roca Outlet, Barcelona
VALENTINO S.p.A. —Barcelona, Barcelona provincia
- Disponibilidad fin de semana
- Máster
Customer Experience Analyst
NTT Ltd —Barcelona, Barcelona provincia
- Microsoft Excel
- Inglés
- SQL
9d
Friegaplatos (20h/semana)
Radisson Hotel Group —Barcelona, Barcelona provincia
- 0 € por hora
- Jornada completa
- Hotel
Solicitud rápida
Check in
Europcar —Barcelona, Barcelona provincia
- Jornada completa
- Servicio al cliente
3d
Customer Care Brands Specialist
InPost Iberia —Barcelona, Barcelona provincia
- Trabajo híbrido
- Microsoft Excel
- Servicio al cliente
- Inglés
Solicitud rápida
8d
Customer Success Associate - 100% Remote - EMEA
Hostaway —Barcelona, Barcelona provincia
- Jornada completa
- Teletrabajo
- Español
- Inglés
- Oficina
- Teletrabajo opcional
Solicitud rápida
8d
Sales Assistant - 20h - Sustitución de baja
American Vintage —Barcelona, Barcelona provincia
- Inglés
9d
After Sales Customer Service
Zimmer Biomet —Barcelona, Barcelona provincia
- Jornada completa
- Servicio al cliente
- Inglés
- Grado
10d
Italy Customer Care Technician
ISDIN —Barcelona, Barcelona provincia
- Microsoft Excel
- Servicio al cliente
- Grado
Workplace Experience Events Specialist
Preply —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
Solicitud rápida
5d
Client Services Advisor
Carousel Logistics —Barcelona, Barcelona provincia
- Teletrabajo
- Español
- Servicio al cliente
- Inglés

Quiero recibir la alerta de empleo más reciente de customer experience en barcelona, ct

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Customer Experience Specialist

Inca Gold Alpaca Luxury Collection
Barcelona, Barcelona provincia

Solicitud rápida

Detalles del empleo

Jornada completa
49.000 € por hora
Hace 5 días

Beneficios

Vacaciones pagadas

Cualificaciones

CRM software
Retención del cliente
Servicio al cliente
Salesforce
Microsoft Office
Zendesk
HubSpot

Descripción completa del empleo

Job Summary:
We are looking for a Customer Experience Specialist who is passionate about delivering exceptional customer service and creating positive customer experiences. The ideal candidate will serve as the primary point of contact for customers, addressing inquiries, resolving concerns, and ensuring customer satisfaction throughout the customer journey.

Key Responsibilities:

Respond to customer inquiries via phone, email, chat, and other communication channels.
Provide accurate information about products, services, and company policies.
Resolve customer concerns and complaints in a professional and timely manner.
Maintain detailed records of customer interactions and transactions.
Follow up with customers to ensure issues have been fully resolved.
Collaborate with internal teams to address customer needs and improve service quality.
Identify customer pain points and provide feedback to improve processes and customer experience.
Monitor customer satisfaction and contribute to retention efforts.
Meet performance metrics related to response times, customer satisfaction, and quality standards.
Assist with special projects and administrative tasks as needed.

Requirements:

Previous experience in customer service, customer support, or customer experience roles.
Excellent verbal and written communication skills.
Strong problem-solving and conflict-resolution abilities.
Ability to remain professional and empathetic when handling customer concerns.
Strong organizational and multitasking skills.
Proficiency in Microsoft Office, Google Workspace, CRM systems, and customer support tools.
Ability to work independently and as part of a team.
High attention to detail and commitment to delivering excellent customer service.

Preferred Qualifications:

Experience with CRM platforms such as Salesforce, HubSpot, Zendesk, or similar tools.
Experience supporting customers through multiple channels (phone, email, chat, and social media).
Background in customer success, customer retention, or account management.

Benefits:

Competitive salary
Work-from-home opportunities (if applicable)
Paid time off and holidays
Career development and training opportunities
Supportive and team-oriented work environment

Sueldo: 49.000,00€ la hora

Ubicación del trabajo: Empleo presencial

Solicitud rápida

Refina tu búsqueda

customer experience empleos en barcelona, ct

Customer Experience Specialist

Customer Support Specialist - Barcelona, SP

PRADA Client Advisor, Barcelona

Customer Service Agent - English

Support & Cleaning - Part time

Customer Service Sales Representative (English-speaking) – On-site - Fashion Industry MX02 - Temporary

Sales Associate, PT (30 hours) - ECI Cataluna

Customer Service, Associate

Recepcionist

Client Advisor - La Roca Outlet, Barcelona

Customer Experience Analyst

Friegaplatos (20h/semana)

Check in

Customer Care Brands Specialist

Customer Success Associate - 100% Remote - EMEA

Sales Assistant - 20h - Sustitución de baja

After Sales Customer Service

Italy Customer Care Technician

Workplace Experience Events Specialist

Client Services Advisor

Quiero recibir la alerta de empleo más reciente de customer experience en barcelona, ct

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