20 publicaciones de empleo destacadas de customer technical support en barcelona, ct (¡Están contratando!)

Technical Support Specialist - 100% Remote - EMEA
Hostaway —Barcelona, Barcelona provincia
- Jornada completa
- Teletrabajo
- Español
- Inglés
- Oficina
- Teletrabajo opcional
Solicitud rápida
2h
Helpdesk Support Specialist | Barcelona
TransPerfect —Barcelona, Barcelona provincia
- Jornada completa
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Solicitud rápida
Junior Helpdesk Support Specialist | Barcelona
TransPerfect —Barcelona, Barcelona provincia
- Jornada completa
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Solicitud rápida
Intern IT Support/Help Desk
Pelican Products, Inc. —Barcelona, Barcelona provincia
- Media jornada
- Informática
- Inglés
- Oficina
- Seguro dental
- Vacaciones pagadas
Solicitud rápida
1d
Customer Success & Support
Didit —Barcelona, Barcelona provincia
- Jornada completa
- Español
- Inglés
- Negociación
Solicitud rápida
IT Support Specialist
NDT Global —Barcelona, Barcelona provincia
- Azure
- Informática
- Inglés
- Seguro dental
- Plan de pensiones
Solicitud rápida
8d
IT Support Technician (L1–L2)
Axiom Technologies —Barcelona, Barcelona provincia
- Jornada completa
- Español
- Inglés
- Sistema operativo Windows
Consultant MES
Infor —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Español
- Inglés
- SQL
11d
MES Consultant
Infor —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Español
- Inglés
- SQL
11d
Customer Support Coordinator (Barcelona)
JBT Marel —Barcelona, Barcelona provincia
- Jornada completa
- CRM software
- Español
- Ventas
Junior Customer Success Manager
Tuum —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Español
- Marketing
- Inglés
Solicitud rápida
Customer Success Operations Associate - Junior
BizAway —Barcelona, Barcelona provincia
- CRM software
- Microsoft Excel
- Ventas
4d
Trilingual Technical Support Specialist | SaaS BCN
Ringover —Barcelona, Barcelona provincia
- Trabajo híbrido
- Español
- Salesforce
- Inglés
Technical Support & Escalation CIT (d/f/m)
Beckman Coulter Diagnostics —Barcelona, Barcelona provincia
- Jornada completa
- Informática
- Hospital
- Inglés
After Sales Customer Service
Zimmer Biomet —Barcelona, Barcelona provincia
- Jornada completa
- Servicio al cliente
- Inglés
- Grado
Phone Support Specialist
Holded —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Español
- Servicio al cliente
- Inglés
- Abono gimnasio
- Programa de recomendación
Solicitud rápida
English-Spanish Bilingual Tier 2 Technical Support Representative
Fuku —Barcelona, Barcelona provincia
- Disponibilidad fin de semana
- Teletrabajo
- Español
- Inglés
Solicitud rápida
9d
Product Support Specialist - EMEA
Ashby —Barcelona, Barcelona provincia
- Disponibilidad fin de semana
- Teletrabajo
- Liderazgo
- Días de asuntos propios
Technical Support Specialist
Flowbox —Barcelona, Barcelona provincia
- Trabajo híbrido
- Inglés
- Oficina
- JavaScript
Customer Care Specialist
Amenitiz —Barcelona, Barcelona provincia
- Español
- Inglés
Solicitud rápida
12d

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Technical Support Specialist - 100% Remote - EMEA

Hostaway
Barcelona, Barcelona provincia

Solicitud rápida

Detalles del empleo

Jornada completa
Hace 2 horas

Beneficios

Teletrabajo opcional

Cualificaciones

ESO
Francés
Español
Inglés
Bachillerato
SaaS
Habilidades de comunicación

Descripción completa del empleo

NOTE: This is a FULLY remote role, but the candidate must be within EMEA to collaborate with their team, peers, and internal customers. You do not have to be in the specific country or city shown in this listing

Trusted by 20,000+ property managers worldwide, Hostaway is an industry leading, AI-powered vacation rental management platform designed for professional short-term rental operators. Hostaway brings everything together for greater efficiency and faster growth.

Profitable, high-growth, and the first short-term rental PMS unicorn . Join us at our most exciting stage yet! Learn more about our recent valuation and story here.

About the role

Hostaway is looking for a tech-savvy Technical Support Level 1 Specialist to join our team, supporting our growing European customer base, with a focus on Spanish- and English-speaking markets.

In this role, you’ll develop deep knowledge of our B2B SaaS product portfolio and provide high-quality technical support to help customers get the most from our platform and grow their short-term rental bookings. You’ll work primarily with customers in Spanish and English, with French language skills considered a plus to support our French-speaking customers when needed.

Join us to make a real impact in a fast-growing company!

Your mission

Provide customer support via phone, chat, and email, ensuring timely, clear, and helpful responses to customer inquiries.
Diagnose and troubleshoot technical issues customers experience with our SaaS platform, including software functionality, configuration, and integrations.
Collaborate closely with internal teams, including Product Development and QA, to escalate and resolve complex technical issues.
Document and track customer inquiries, issues, and resolutions in our support system.
Proactively identify opportunities for process improvements and contribute to knowledge base articles and support documentation.
Assist with product demonstrations and customer training sessions when needed.
Stay up to date with the latest product features, enhancements, and industry trends to effectively support customers and provide valuable feedback to internal teams.

2+ years of experience in a technical support, customer support, or call centre role, within a SaaS or technology environment.
Strong problem-solving skills and the ability to troubleshoot technical issues clearly and effectively.
C2-level Spanish and English proficiency, including excellent written and spoken communication skills. You’ll support customers in both languages via phone, chat, and email.
French proficiency is a plus, as you may support French-speaking customers when needed.
Willingness to work shifts. The main shift for this role is 9 AM to 6 PM CEST.
Eagerness to learn, a customer-first mindset, and a commitment to delivering high-quality support.

What we offer

Competitive Compensation: We offer competitive pay based on market rates in the country of the applicant.
100% Remote: Enjoy the freedom to work from anywhere within your country of residence—be it a co-working space, your home office, or even your dining room table. The choice is yours. Just don’t ask to work in our office (we don’t have one).
Equity: Every role in our company comes with valuable stock options in a fast-growing and profitable company. This ensures we all share in the company’s success.
Values-Driven Leadership: Our Core Values are not just words we’ve written to make us feel good. We leverage them daily when making strategic and tactical decisions.
Professional Growth: Our rapid growth offers unparalleled learning and development opportunities, along with a multitude of career advancement opportunities.
Annual Paid Leave: The specific amounts vary by country and are aligned with country and/or contract-specific norms.
Geographic Specific Benefits: As an international employer, we offer different country-specific benefits such as Health Insurance and Pensions in countries where these perks are customary. The specifics depend on the country of the applicant.
Dynamic Team Culture: As a global company with team members in over 40 countries, our diverse and international culture fuels our innovation and creativity, providing a key pillar to our success (and making it a lot of fun to work here).

Thank you for your interest. If you apply for this role, you will receive an email from our Talent Acquisition team after your application has been reviewed alongside the qualifications for this role and the qualifications of others who have applied.

Solicitud rápida

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Quiero recibir la alerta de empleo más reciente de customer technical support en barcelona, ct

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