20 publicaciones de empleo destacadas de first level it support en barcelona, ct (¡Están contratando!)

IT Support Technician (L1–L2)
Axiom Technologies —Barcelona, Barcelona provincia
- Jornada completa
- Español
- Inglés
- Sistema operativo Windows
Technical Support Specialist - 100% Remote - EMEA
Hostaway —Barcelona, Barcelona provincia
- Jornada completa
- Teletrabajo
- Español
- Inglés
- Oficina
- Teletrabajo opcional
Solicitud rápida
2h
Consultant MES
Infor —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Español
- Inglés
- SQL
11d
MES Consultant
Infor —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Español
- Inglés
- SQL
11d
First Line Analyst
Computacenter —Barcelona, Barcelona provincia
- Jornada completa
- Español
- Inglés
- Abono gimnasio
NEW TECHNOLOGIES AND DIGITAL TRANSFORMATION CONSULTANT BARCELONA
managementsolutions —Barcelona, Barcelona provincia
- Informática
- Máster
- Ciencias empresariales
Recepcionist
Volotea —Barcelona, Barcelona provincia
- Trabajo híbrido
- Español
- Microsoft Excel
- Servicio al cliente
- Abono gimnasio
Solicitud rápida
10d
Customer Success Associate - 100% Remote - EMEA
Hostaway —Barcelona, Barcelona provincia
- Jornada completa
- Teletrabajo
- Español
- Inglés
- Oficina
- Teletrabajo opcional
Solicitud rápida
14d
Italy Customer Care Technician
ISDIN —Barcelona, Barcelona provincia
- Microsoft Excel
- Servicio al cliente
- Grado
Undergraduate Student - System Administrator/Operator (R0)
Barcelona Supercomputing Center (BSC) —Barcelona, Barcelona provincia
- Media jornada
- Informática
- Inglés
- Linux
IT Engineer
Happyrobot Inc. —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Español
- Inglés
- Sistema operativo Windows
Junior Multilingual Service Desk Engineer ( temporary contract )
Eurofins —Barcelona, Barcelona provincia
- Trabajo híbrido
- Español
- Azure
- Inglés
Solicitud rápida
Night Audit
The Hoxton —Barcelona, Barcelona provincia
- Jornada completa
- Español
- Inglés
- Hotel
Solicitud rápida
14d
Security Risk Associate Intern (Information Security) (m/f/d)
Allianz —Barcelona, Barcelona provincia
- Media jornada
- Trabajo híbrido
- Informática
- Inglés
- Oficina
Technical Support & Escalation CIT (d/f/m)
Beckman Coulter Diagnostics —Barcelona, Barcelona provincia
- Jornada completa
- Informática
- Hospital
- Inglés
IT Manager
Idneo —Mollet del Vallès, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Google Suite
- Informática
- Inglés
Solicitud rápida
Social Media Manager – Content creation (English C2 Level)
Bosch Group —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Marketing
- Inglés
- Habilidades de comunicación
Solicitud rápida
Production Support Engineer
Rover.com —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Oficina
- SQL
- Scripting
- Abono gimnasio
- Plan de pensiones
Solicitud rápida
Data Analyst
Perk —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Inglés
- Oficina
- Máster
Engineering trainee
Mandarin Oriental —Barcelona, Barcelona provincia
- Jornada completa
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
2d

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IT Support Technician (L1–L2)

Axiom Technologies -
Barcelona, Barcelona provincia

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Detalles del empleo

Jornada completa

Cualificaciones

Jira
ITIL Foundation
Español
Desarollador iOS
SCCM
Remedy
iOS
Inglés
Sistema operativo Windows
Android
Microsoft Office
Soporte informático
SharePoint
TeamViewer
Mac OS
ServiceNow
Habilidades de comunicación

Descripción completa del empleo

Axiom Technologies is a Global IT Services partner supporting medium to large-scale enterprises. Please visit our website for more information about what we do at www.axiomtechnologies.com.

Job Overview

We are seeking a skilled IT Support Technician (Level 1–2) to join our team in Madrid. In this role, you will serve as the first point of contact for technical support, assisting with a wide range of hardware, software, network, and user access issues. You’ll be instrumental in ensuring the smooth day-to-day operation of our IT systems and supporting end users across the organization.

Key Responsibilities

Provide first-line technical support for hardware, software, and network issues.
Respond to tickets via ITSM tools (ServiceNow / Jira / Remedy, etc.).
Support Windows OS (Windows 10/11) and Microsoft Office 365 issues.
Manage user accounts (password resets, access management, group policies).
Basic troubleshooting for:
Printers and peripherals
Email (Outlook)
VPN access
Network connectivity
Install, configure, and upgrade desktop/laptop systems.
Provide remote and on-site support as required.
Maintain documentation of incidents and resolutions.
Troubleshoot advanced desktop issues.
Basic Active Directory administration.
Support M365 (Exchange, Teams, SharePoint – basic admin tasks).
Assist in server access issues (basic understanding).
Perform hardware replacements and system imaging.
Coordinate with infrastructure/network teams for escalations.
Assist in root cause analysis for recurring incidents.
Technical Skills Required
Windows 10/11 troubleshooting
Microsoft Office 365 support
Active Directory (User/Group Management)
Basic networking (IP, DNS, DHCP concepts)
Remote tools (TeamViewer / AnyDesk / SCCM)
ITIL understanding (preferred)

Soft Skills

Strong communication skills
Customer-focused mindset
Ability to work in an SLA-driven environment
Good documentation skills
Ability to prioritize and multitask

Nice to Have

ITIL Foundation Certification
Experience in a corporate or enterprise environment
Exposure to ticketing systems
KPIs / Performance Metrics
SLA adherence
First Call Resolution (FCR)
Ticket closure rate
Customer satisfaction score (CSAT)

Experience

2–5 years in IT support, helpdesk, or technical support roles.

Technical Proficiency

Operating Systems: Windows 10/11, macOS, iOS, Android.
Applications: Microsoft 365 Suite, Active Directory, ticketing/helpdesk platforms.
Networking: Basic understanding of LAN, VPN, DHCP, DNS, and TCP/IP protocols.
Tools: Familiarity with ServiceNow, ManageEngine, Jira, and remote desktop tools.

Languages

Fluent in Spanish and proficient in English (both written and spoken).
Additional languages are a plus.

Availability

Willingness to work outside of standard business hours if required.
Open to participating in on-call rotations as needed.

What next?

If you are looking for that next challenge in your career and wish to apply for this role, please forward your resume to [email protected]

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first level it support empleos en barcelona, ct

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First Line Analyst

NEW TECHNOLOGIES AND DIGITAL TRANSFORMATION CONSULTANT BARCELONA

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Customer Success Associate - 100% Remote - EMEA

Italy Customer Care Technician

Undergraduate Student - System Administrator/Operator (R0)

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Junior Multilingual Service Desk Engineer ( temporary contract )

Night Audit

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Technical Support & Escalation CIT (d/f/m)

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Social Media Manager – Content creation (English C2 Level)

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Engineering trainee

Quiero recibir la alerta de empleo más reciente de first level it support en barcelona, ct

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