20 publicaciones de empleo destacadas de it support representative en barcelona, ct (¡Están contratando!)

IT Support Representative
ZO Skin Health EMEA —Barcelona, Barcelona provincia
- Media jornada
- Trabajo híbrido
- Español
- Inglés
- Sistema operativo Windows
Solicitud rápida
Dx CRM Data Analytics Trainee
Grifols International SA —Sant Cugat del Vallès, Barcelona provincia
- Microsoft Word
- Microsoft Excel
- Inglés
1d
Cloud Technician - Trainee
Grifols SA —Parets del Vallès, Barcelona provincia
- Azure
- DevOps
- Inglés
3d
Partner Support Representative (Portuguese - speaking) - Hybrid - Tech Industry HC05
Concentrix —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Español
- Microsoft Excel
- Marketing
3d
Inbound Sales Representative (English-speaking) - Hybrid - HS03
Concentrix —Barcelona, Barcelona provincia
- Jornada completa
- Ventas
- Inglés
- Negociación
STEM Trainee Program IT QA
Grifols SA —Parets del Vallès, Barcelona provincia
- Microsoft Word
- Microsoft Excel
- Marketing
Sales Support Specialist (Portuguese - speaking) - Hybrid - High Tech Industry HE01
Concentrix —Barcelona, Barcelona provincia
- Jornada completa
- Español
- Ventas
- Inglés
IT Digital Technology Manager
Grifols SA —Parets del Vallès, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Español
- Informática
- Inglés
2d
Customer Service Sales Representative (English-speaking) – On-site - Fashion Industry MX02 - Temporary
Concentrix —Barcelona, Barcelona provincia
- Media jornada
- Informática
- Ventas
- Servicio al cliente
IT/OT Junior ENGINEER
Grifols Engineering SA —Parets del Vallès, Barcelona provincia
- Jornada completa
- Inglés
- Grado
Customer Representative (Italian-speaking) - On-site JE01
Concentrix —Barcelona, Barcelona provincia
- Media jornada
- Español
- Inglés
5d
Customer Representative (Portuguese-speaking) - On-site JE01
Concentrix —Barcelona, Barcelona provincia
- Jornada completa
- Español
- Inglés
2d
CTS TECH DOC & TRAINING TRAINEE
Grifols International SA —Sant Cugat del Vallès, Barcelona provincia
- Microsoft Word
- Microsoft Excel
- Inglés
14d
Customer Representative (Italian-Speaking) - On Site NW01
Concentrix —Barcelona, Barcelona provincia
- Disponibilidad fin de semana
- Servicio al cliente
- Inglés
- Microsoft Office
Customer Representative (Hungarian and Romanian speaking) - On site FA02
Concentrix —Barcelona, Barcelona provincia
- Jornada completa
- Inglés
- Bachillerato
Smart Factory Engineer (IT/OT)
Grifols Engineering SA —Parets del Vallès, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Informática
- Sistemas ERP
- Inglés
Inside Sales Representative (English-speaking) - Hybrid HG03
Concentrix —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- CRM software
- Microsoft Excel
- Inglés
Talent Acquisition Specialist - Digital / Technology (1 year contract)
BUNGE —Sant Just Desvern, Barcelona provincia
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
2d
Technical Application Specialist
Grifols Movaco SA —Sant Cugat del Vallès, Barcelona provincia
- Jornada completa
- Inglés
- Grado
11d
Associate Director - IT Project Manager, Protective Security
Novartis —Barcelona, Barcelona provincia
- Jornada completa
- Informática
- Inglés
- Liderazgo
1d

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IT Support Representative

ZO Skin Health EMEA
Barcelona, Barcelona provincia

Solicitud rápida

Detalles del empleo

Media jornada

Cualificaciones

SSO
Desktop Support
Español
Gestión de servicios de IT
Inglés
Sistema operativo Windows
Soporte informático
Mac OS
SaaS
Gestión de identidades y accesos

Descripción completa del empleo

Position Overview

We are seeking a Desktop & Enterprise Support Associate to join our IT team on a part-time basis in Barcelona, Spain. This role supports a globally distributed workforce while partnering closely with a US-based IT team to harmonize processes and extend existing applications and tools. The position focuses on delivering high-quality business partner support, ensuring effective ticket creation and management, and driving first-call resolution for desktop and end-user support issues arising from Barcelona based teams.

The ideal candidate is a self starter that thrives in a fast-paced environment, communicates effectively with business stakeholders as well as US based IT partners, and brings strong troubleshooting skills across desktop systems, enterprise tools, and collaboration platforms.

Key Responsibilities

Business Partner Support

Serve as a trusted IT partner for employees and business teams in the Barcelona office and across EMEA.
Provide high-touch, concierge-style support for executives and key business partners when required.
Build strong relationships with internal stakeholders to understand their technology needs, extend global processes/tools and improve the support experience.

Desktop & End-User Support

Partner with HR to procure and manage equipment to support break replace, hire and term activities ensuring policy adherence and cyber security risk mitigation.
Diagnose and resolve hardware, software, and operating system issues across Windows environments.
Support enterprise productivity tools including email, collaboration tools and identity systems.
Manage device lifecycle activities including provisioning, configuration, deployment, and replacement of laptops and peripherals.
Troubleshoot conference room technology and assist with meeting and collaboration tools including telephony.

Ticketing & First Call Resolution

Create, document, and manage support requests in the IT service management platform ensuring business partners provide effective detail to enable global support of global enterprise systems.
Drive first-call resolution wherever possible through effective troubleshooting and knowledge utilization.
Ensure tickets are properly categorized, documented, and escalated when necessary.
Maintain high service quality through clear documentation, SLAs and follow-through.

Operational Collaboration

Work closely with the US-based IT operations and enterprise support teams to maintain alignment on processes, tooling, and service standards.
Participate in global support handoffs and maintain continuity across time zones.
Contribute to knowledge base articles, documentation, and continuous improvement initiatives.

Required Qualifications

5+ years of experience in desktop support, enterprise IT support, or end-user computing.
Strong troubleshooting skills across Microsoft and macOS environments as well as enterprise security tools.
Experience managing vendors, procurement, provisioning of laptops and other technology equipment, peripherals to support business operations.
Experience with enterprise identity and access management (e.g., SSO, MFA, directory services).
Familiarity with IT Service Management (ITSM) tools and ticket workflows.

Excellent interpersonal and communication skills with a strong customer-service mindset. Experience supporting executive or VIP users.

Ability to operate independently with dotted line management, while collaborating with a distributed global team.
Professional proficiency in English and Spanish.

Experience supporting SaaS-based enterprise environments and modern collaboration tools.
Previous experience working with US-based teams or global IT organizations.

Some schedule overlap with US-based IT team hours may be required to support collaboration and global operations.

Solicitud rápida

Refina tu búsqueda

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Quiero recibir la alerta de empleo más reciente de it support representative en barcelona, ct

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