20 publicaciones de empleo destacadas de french customer service agents en barcelona barcelona provincia (¡Están contratando!)

Customer Service Representative – French speaker
MSX International —Sant Just Desvern, Barcelona provincia
- 22.000 € al año
- Jornada completa
- Trabajo híbrido
- Microsoft Powerpoint
- Microsoft Excel
- Servicio al cliente
Solicitud rápida
Customer Service Agent (ES + EN)
Exoticca —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- CRM software
- Español
- Servicio al cliente
Solicitud rápida
SD234 Customer Service French Market (Revlon)
Solutions & Decisions —Cornellà de Llobregat, Barcelona provincia
- Trabajo híbrido
- Español
- Microsoft Excel
- Servicio al cliente
B2B Customer Support Advisor - (French speaking) - Onsite - BM01
Concentrix —Barcelona, Barcelona provincia
- 23.000 € al año
- Horas extra
- Ventas
- Servicio al cliente
- Inglés
1d
Fraud Activity Agent (French-speaking) - On-site BM01
Concentrix —Barcelona, Barcelona provincia
- 22.000 € al año
- Disponibilidad fin de semana
- Inglés
Customer Service Representative_ Export & Intercompany
Hayward Ibérica SLU —Barcelona, Barcelona provincia
- 30.000 € al año
- Jornada completa
- Microsoft Excel
- Servicio al cliente
- Sistemas ERP
Solicitud rápida
4d
Customer Service Representative (French-speaking) - On-site - Electrical Automotive Industry XM01
Concentrix —Barcelona, Barcelona provincia
- 20.000 € al año
- Horas extra
- Servicio al cliente
- Inglés
- Microsoft Office
Customer Support Agent – German Speaker (Temporary position)
MSX International —Barcelona, Barcelona provincia
- 22.000 € al año
- Jornada completa
- Trabajo híbrido
- Inglés
- Oficina
Solicitud rápida
Backship Support Agent (French-speaking) - On-site BM01
Concentrix —Barcelona, Barcelona provincia
- 22.000 € al año
- Disponibilidad fin de semana
- Inglés
Fashion Support Consultant - (French speaking) - Onsite - Part-time -GE02
Concentrix —Barcelona, Barcelona provincia
- De 615,38 € a 10.063,14 € al año
- Horas extra
- Servicio al cliente
- Inglés
- Microsoft Office
Reservations Agent (maternity leave)
SLS —Barcelona, Barcelona provincia
- De 26.000 € a 26.500 € al año
- Jornada completa
- Español
- Servicio al cliente
- Inglés
Solicitud rápida
6d
Customer Support Agent- French
Sumup —Barcelona, Barcelona provincia
- Inglés
5d
Senior Business Travel Consultant - French Speaking
Perk —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Español
- Servicio al cliente
- Inglés
- Teletrabajo opcional
- Abono gimnasio
Client Service Agent (M/F/NB)
D-EDGE —Barcelona, Barcelona provincia
- Trabajo híbrido
- Inglés
- Oficina
- Hotel
- Teletrabajo opcional
Solicitud rápida
4d
International, Vendor & Couple Experience Agent
The Knot Worldwide —Barcelona, Barcelona provincia
- Trabajo híbrido
- CRM software
- Español
- Google Suite
Solicitud rápida
5d
Customer Success Engineer
SonarSource —Barcelona, Barcelona provincia
- Jornada completa
- Español
- DevOps
- Inglés
12d
Workforce Management Specialist
Konecta BCN —Barcelona, Barcelona provincia
- Festivos
- Trabajo híbrido
- Español
- Microsoft Excel
- Inglés
Solicitud rápida
1h
Port Delivery Agent
TUI Group —Barcelona, Barcelona provincia
- 21.400 € al año
- Jornada completa
- Español
- Inglés
4d
M365 Architect with French/Arabic or Italian
Concentrix —Barcelona, Barcelona provincia
- Jornada completa
- Microsoft Outlook
- Inglés
- SharePoint
Sales Specialist - Catalunya
Fonroche Lighting —Barcelona, Barcelona provincia
- Teletrabajo
- Español
- Ventas
- Inglés

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Customer Service Representative – French speaker

MSX International -
Sant Just Desvern, Barcelona provincia

Solicitud rápida

Detalles del empleo

Jornada completa
22.000 € al año

Cualificaciones

Microsoft Powerpoint
Francés
Microsoft Excel
Servicio al cliente
Inglés
Negociación

Descripción completa del empleo

Company Description

Are you a French speaker looking for a new opportunity in Barcelona? Join an international team, build your career and work in a dynamic, multicultural environment with a permanent contract and hybrid model.

MSX International is a global leader in automotive business services, operating in more than 80 countries. Our Contact Center in Barcelona brings together professionals from different backgrounds and countries, all focused on delivering excellent support and customer satisfaction for major automotive brands.

If you want to grow, learn and be part of an international team, this is your place. ✨

Job Description

As a Customer Service Agent, you will be the primary point of contact for OEM (Original Equipment Manufacturer) vehicle owners. Your mission is to manage and resolve customer cases efficiently while representing the OEM with professionalism and ensuring an excellent service experience.

Your main responsibilities:

Manage driver inquiries across multiple channels
Handle complex and escalated cases requiring deeper issue understanding
Monitor open cases continuously until resolution
Identify when a case requires escalation to higher-level or specialized teams
Ensure a positive customer experience throughout all interactions, even in challenging situations
Maintain customer satisfaction levels in line with project KPIs

This position is based in Barcelona. The role begins with an initial on-site adaptation period. After this phase is successfully completed, the position becomes hybrid (50% remote).

Qualifications

You are a native/bilingual French speaker;
You have a good level of English (B2-C1) is required;
You have at least 2 years of experience in Customer Service, Contact Center, Customer Relations or related positions;
You have strong interpersonal skills with a persuasive and negotiation-focused attitudeand excellent communication skills;
You have ability to assess and manage complex cases, with strong problem-solving skills;
You are proficient in MS Office365 applications (basic knowledge of PowerPoint and Excel);
You have basic knowledge of the automotive industry, including both sales and after-sales processes, is a plus.

Additional Information

What we offer:

Permanent full-time contract (40 hours/week)
Salary: €22,000 gross per year
Hybrid work: up to 50% after training
23 vacation days + 3 extra company days (26 total)
MSX Bazaar employee discounts portal
Flexible Compensation Plan (healthcare, transport, meal card, training)
Multicultural work environment
Training and development opportunities
Modern office in Carrer de la Constitució, 1, Sant Just Desvern, Barcelona.

MSX is an equal opportunities employer and encourages applications from all qualified candidates regardless of age, disability, gender, sexual orientation or background.

#LI-Hybrid

MSX is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, neurodiversity or other personal characteristics and backgrounds, age, sexual orientation, gender reassignment, religion or belief, or marital and parental status. As users of the Disability Confident scheme, we interview all disabled applicants who meet the minimum criteria for the vacancy.

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