10 publicaciones de empleo destacadas de guest experience coordinator en barcelona barcelona provincia (¡Están contratando!)

Groups & Events Coordinator
Marriott International, Inc —Barcelona, Barcelona provincia
- Jornada completa
- Microsoft Word
- Microsoft Excel
- Servicio al cliente
Groups, Billing & Rooming Coordinator
SLS —Barcelona, Barcelona provincia
- De 24.000 € a 28.000 € al año
- Jornada completa
- Teletrabajo
- Español
- Ventas
- Inglés
Solicitud rápida
Events Operation Coordinator
The Hoxton —Barcelona, Barcelona provincia
- Jornada completa
- Español
- Inglés
- Hotel
Solicitud rápida
Brand & PR Manager
The Hoxton —Barcelona, Barcelona provincia
- Jornada completa
- Microsoft Word
- Español
- Inglés
Solicitud rápida
B&F Coordinator Trainee - W Barcelona
Marriott International, Inc —Barcelona, Barcelona provincia
- Jornada completa
- Microsoft Word
- Español
- Microsoft Excel
Billing & Reservations Coordinator
Grand Hyatt Barcelona —Barcelona, Barcelona provincia
- Jornada completa
- Español
- Microsoft Excel
- Microsoft Outlook
Reservations Coordinator
Miiro Borneta Hotel —Barcelona, Barcelona provincia
- Disponibilidad fin de semana
- Español
- Ventas
- Inglés
Solicitud rápida
14d
Banqueting Coordinator Trainee - W Barcelona
Marriott International, Inc —Barcelona, Barcelona provincia
- Jornada completa
- Hotel
- Experiencia en hoteles
Culinary Intern
HOSPITALITY CONNECTION BARCELONA SL —Barcelona, Barcelona provincia
- Jornada completa
- Español
- Sin necesidad de experiencia
- Inglés
Culinary Intern
SLS —Barcelona, Barcelona provincia
- Jornada completa
- Español
- Inglés
- Máster
Solicitud rápida

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Groups & Events Coordinator

Marriott International, Inc -
Barcelona, Barcelona provincia

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Detalles del empleo

Jornada completa

Cualificaciones

Microsoft Word
Microsoft Excel
Servicio al cliente
Inglés
Microsoft Office
Negociación
Experiencia en hoteles

Descripción completa del empleo

Additional Information
Job Number26083536
Job CategoryEvent Management
LocationCarrer de Mallorca, 1, 23, Barcelona, Spain, Spain, 08014
ScheduleFull Time
Located Remotely?N
Position Type Management

Additional Information: This hotel is owned and operated by an independent franchisee, Selenta Hospitality Manco, S.L.,. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.

Position Purpose:

Drive the highest levels of guest and client satisfaction before, during, and after each event by ensuring compliance with the hotel's standards, procedures, and service excellence guidelines. Act as the primary point of contact and account owner for each assigned event, taking full responsibility from confirmation through successful completion while working in alignment with the hotel's operational framework and service culture.

Main Responsibilities:

Organize and coordinate hotel events, ranging from small meetings to large conferences and social celebrations.
Negotiate and manage contracts related to events and hotel services, overseeing the entire contracting process from group confirmation through contract execution.
Prepare and manage event budgets, ensuring profitability and financial efficiency.
Issue invoices, manage payments and vouchers, and monitor event payment status to ensure timely collection.
Deliver exceptional customer service, ensuring guest satisfaction and fostering long-term client relationships.
Oversee all event logistics to ensure flawless execution and provide an outstanding guest experience.
Evaluate event performance, gather feedback, and propose continuous improvement initiatives.
Participate in regular team meetings to coordinate and plan future events while maintaining effective communication with internal departments to ensure seamless service delivery.
Follow up on inquiries and sales leads to maximize group conversion.
Manage groups with a full 360° approach (MICE & Leisure), from the initial quotation through final invoicing, including operational coordination throughout the event lifecycle.

Experience:

Minimum of 2–3 years of experience in a similar role within the hospitality or events industry.
Proven experience in event planning and coordination, including contract negotiation and management.
Previous experience managing MICE (Meetings, Incentives, Conferences & Exhibitions) business within the hotel sector.
Experience managing group bookings from quotation through final billing is highly desirable.
Knowledge & Technical Skills
Proficiency in Opera PMS (Property Management System)
Good understanding of hotel operations and group/event management processes.
Proficiency in Microsoft Office, particularly Excel, Word, and Outlook.
Excellent organizational, communication, and customer service skills.
Ability to manage multiple projects simultaneously while meeting deadlines in a fast-paced environment.
High attention to detail and strong problem-solving skills.
Professional level of English; additional languages are an asset.

Salary in accordance with the hospitality industry collective bargaining agreement and variable incentive system. 26.137,92

This company is an equal opportunity employer.

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guest experience coordinator empleos en barcelona barcelona provincia

Groups & Events Coordinator

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