20 publicaciones de empleo destacadas de internal communications executive en catalunya (¡Están contratando!)

Customer Success Executive
Darwin AI —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- CRM software
- Español
- Inglés
- Vacaciones pagadas
Solicitud rápida
Inside Account Executive - French Speaking Africa
Nutanix —Barcelona, Barcelona provincia
- De 55.000 € a 83.000 € al año
- Jornada completa
- Trabajo híbrido
- Ventas
- Inglés
- Gestión del tiempo
Junior/Mid AI Legal Specialist (Full Remote - Europe)
EverAI —Barcelona, Barcelona provincia
- De 55.000 € a 85.000 € al año
- Jornada completa
- Teletrabajo
- Inglés
- Máster
- Inteligencia artificial
- Vacaciones pagadas
- Teletrabajo opcional
Customer Support Coordinator
Zeitview —Barcelona, Barcelona provincia
- De 35.000 € a 40.000 € al año
- Teletrabajo
- CRM software
- Español
- Microsoft Excel
Solicitud rápida
Executive Assitant - Relocate to Kuala Lumpur
ACERTTO TALENT LINKERS —Barcelona, Barcelona provincia
- Jornada completa
- Español
- Inglés
- Oficina
5d
Travel & Executive Assistant
ALEA —Barcelona, Barcelona provincia
- Festivos
- Trabajo híbrido
- Inglés
- Microsoft Office
- Grado
Solicitud rápida
Director of Institutional Relations and Communications
The Institute of Photonic Sciences (ICFO) —Castelldefels, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Español
- Microsoft Excel
- Inglés
Lead, Digital Customer Experience Communication & Governance
Schneider Electric —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Microsoft Powerpoint
- Español
- Marketing
- Días de asuntos propios
- Teletrabajo opcional
Junior Account Executive
McCann Worldgroup Deutschland GmbH —Barcelona, Barcelona provincia
- Jornada completa
- Trabajo híbrido
- Español
- Ventas
- Inglés
12d
Junior Performance Marketer (Full Remote - Europe)
EverAI —Barcelona, Barcelona provincia
- De 37.000 € a 47.000 € al año
- Jornada completa
- Teletrabajo
- Microsoft Excel
- Inglés
- Máster
- Vacaciones pagadas
- Teletrabajo opcional
Senior Affiliate Manager (Full Remote - Europe)
EverAI —Barcelona, Barcelona provincia
- De 50.000 € a 65.000 € al año
- Jornada completa
- Teletrabajo
- Microsoft Excel
- Inglés
- Máster
- Vacaciones pagadas
- Teletrabajo opcional
Airline Account Manager (Hybrid)
eDreams ODIGEO —Barcelona, Barcelona provincia
- CRM software
- Microsoft Excel
- Ventas
PERSONAL ASSISTANT & INTERNAL COMMUNICATION TECHNICIAN
Future Track —Barcelona, Barcelona provincia
- Microsoft Powerpoint
- Microsoft Word
- Español
CX Documentation and Translation Executive (English & Portuguese) – (Hybrid)
eDreams ODIGEO —Barcelona, Barcelona provincia
- Microsoft Word
- Inglés
- Oficina
Executive Assistant to CCO and Reginal CEO
DHL —Barcelona, Barcelona provincia
- Microsoft Powerpoint
- Microsoft Word
- Español
Senior Product Designer (Full Remote - Europe)
EverAI —Barcelona, Barcelona provincia
- De 75.000 € a 125.000 € al año
- Jornada completa
- Teletrabajo
- Máster
- Inteligencia artificial
- Liderazgo
- Vacaciones pagadas
- Teletrabajo opcional
Resolution Manager
Nutanix —Barcelona, Barcelona provincia
- De 70.000 € a 104.000 € al año
- Disponibilidad fin de semana
- Trabajo híbrido
- Grado
- Teletrabajo opcional
Trade Marketing Executive Junior
FrieslandCampina —Barcelona, Barcelona provincia
- Microsoft Powerpoint
- Español
- Microsoft Excel
- Abono gimnasio
12d
Management Assistant
Motherson —Barcelona, Barcelona provincia
- Jornada completa
- Microsoft Powerpoint
- Microsoft Word
- Español
13d
Global HR Projects Manager
ABB Sp. z o.o. —Barcelona, Barcelona provincia
- Jornada completa
- Inglés
- Project management
- Recursos humanos
Solicitud rápida
12d

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Customer Success Executive

Darwin AI -
Barcelona, Barcelona provincia

Solicitud rápida

Detalles del empleo

Jornada completa

Beneficios

Vacaciones pagadas

Cualificaciones

CRM software
Español
Inglés
Portugués
SaaS
Inteligencia artificial
Gestión de cuentas

Descripción completa del empleo

We are looking for a passionate and proactive individual to join our Customer Success team. A person who understands the importance of delivering exceptional client satisfaction and is driven by the potential of technology and AI. This role is perfect for someone who thrives in building long-term relationships with customers and enjoys leveraging data and AI tools to help clients maximize their success with our platform.

As a Customer Success Executive, You will play a critical role in helping our clients achieve their desired outcomes by driving adoption and preventing churn. You will be the key contact for our customers, providing ongoing support and proactive solutions to help them grow their business using Darwin AI.

In this role, you will:

Manage the ongoing relationship with assigned customers, serving as their primary point of contact for support, updates, and optimization of their AI solutions.
Conduct Monthly Business Reviews (MBRs) to analyze customer satisfaction, discuss AI performance, and identify opportunities for improvement.
Proactively follow up with clients to identify new use cases, communicate product updates, and ensure they are maximizing the value of our AI solutions.
Actively monitor client accounts to detect signs of churn risk and collaborate with internal teams to develop strategies to improve engagement and retention.
Conduct adoption workshops and training sessions to increase customer proficiency and encourage deeper integration of our tools.
Analyze customer feedback and usage data to identify trends, insights, and areas of improvement.
Work closely with Customer Support, Product and Engineering teams to escalate and resolve technical issues, and provide feedback that contributes to product improvements.

Requirements

Proven experience in Customer Success, Account Management, or Customer Experience roles, preferably within SaaS or AI-driven environments.
Ability to analyze data and apply insights to customer success strategies..
Experience with customer relationship management tools such as Planhat, or similar.
Knowledge of AI implementation and experience with technical troubleshooting is a plus.
Strong communication skills, with the ability to to explain complex concepts clearly to non-technical stakeholders.
Proactive and customer-centric mindset with a strong drive for client success.
Team-oriented, adaptable, and comfortable working in fast-paced, evolving environments..
A passion for technology, innovation, and artificial intelligence, with a drive to continuously learn and grow.

Benefits

Language Classes: Access to language classes (English, Portuguese, Spanish) to enhance communication skills.
OpenAI Premium License: Complimentary access to an OpenAI premium license for personal or professional use.
Paid Time Off: Enjoy 25 days/year of paid vacations and holidays to recharge and maintain a healthy work-life balance.
Hybrid Work: We meet 2 days/week in our offices, the rest of the time you can work remotely from wherever you like!

Solicitud rápida

Refina tu búsqueda

internal communications executive empleos en catalunya

Customer Success Executive

Inside Account Executive - French Speaking Africa

Junior/Mid AI Legal Specialist (Full Remote - Europe)

Customer Support Coordinator

Executive Assitant - Relocate to Kuala Lumpur

Travel & Executive Assistant

Director of Institutional Relations and Communications

Lead, Digital Customer Experience Communication & Governance

Junior Account Executive

Junior Performance Marketer (Full Remote - Europe)

Senior Affiliate Manager (Full Remote - Europe)

Airline Account Manager (Hybrid)

PERSONAL ASSISTANT & INTERNAL COMMUNICATION TECHNICIAN

CX Documentation and Translation Executive (English & Portuguese) – (Hybrid)

Executive Assistant to CCO and Reginal CEO

Senior Product Designer (Full Remote - Europe)

Resolution Manager

Trade Marketing Executive Junior

Management Assistant

Global HR Projects Manager

Quiero recibir la alerta de empleo más reciente de internal communications executive en catalunya

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