20 publicaciones de empleo destacadas de technical support agent en comunidad de madrid (¡Están contratando!)

Partner Support Agent - Portuguese speaking, 12 months fixed contract (all genders)
Urban Sports Club —Madrid, Madrid provincia
- Inglés
- Oficina
Solicitud rápida
7h
Networking Remote Field Service Engineer (L1)
NTT Ltd —Madrid, Madrid provincia
- Jornada completa
- Teletrabajo
- Grado
IT Service Desk Agent - German language support
Gate Gourmet —Madrid, Madrid provincia
- Jornada completa
- Inglés
- Microsoft Office
- Bachillerato
Cloud Support Engineer
Platform.sh —Madrid, Madrid provincia
- Turno de 8 horas
- Teletrabajo
- DevOps
- Scripting
- Linux
Solicitud rápida
Customer Support Agent - Madrid
Once For All - Nalanda —Madrid, Madrid provincia
- Trabajo híbrido
- Español
- Servicio al cliente
- Inglés
Workplace Tech Engineer
Mangopay —Madrid, Madrid provincia
- Google Suite
- Inglés
- Oficina
Solicitud rápida
12d
Process Operations Coordinator - Information Security Governance
Roche —Madrid, Madrid provincia
- Jornada completa
- Informática
- Grado
- Liderazgo
11d
Soil and Groundwater Junior Consultant
ERM Group —Madrid, Madrid provincia
- Jornada completa
- Español
- Inglés
- Máster
12d
Senior Technical Support Engineer - Focused Services, Cortex XSIAM
Palo Alto Networks —Madrid, Madrid provincia
- Jornada completa
- Español
- Servicio al cliente
- Inglés
LNG & SsLNG Commercial Operator (f/m/d)
Axpo —Madrid, Madrid provincia
- Media jornada
- Español
- Inglés
- Oficina
Workplace Engineer
SGS —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Azure
- Informática
- Sistema operativo Windows
Solicitud rápida
Digital Support Automation Specialist
Abbott Laboratories —Madrid, Madrid provincia
- Jornada completa
- Español
- Informática
- Inglés
EMEA Commercial Operations - Optimization Lead
Vantive —Madrid, Madrid provincia
- Microsoft Excel
- Oracle
- Sistemas ERP
11d
AI Automation Engineer / AI Agent Builder (m/f/d)
Nordex SE —Madrid, Madrid provincia
- Media jornada
- Azure
- Informática
- APIs
- Plan de pensiones
4d
Senior Crowds Technical Artist
Skydance —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Español
- Inglés
- Máster
Solicitud rápida
10d
(Hybrid) Internship: Artificial Intelligence Engineer - Madrid
GTD —Madrid, Madrid provincia
- Informática
- Máster
- Desarrollo de software
- Teletrabajo opcional
13d
Data Scientist - Credit Eligibility
M-KOPA —Madrid, Madrid provincia
- Jornada completa
- Teletrabajo
- SQL
- Servicios financieros
- Python
Technical Architect - Life Sciences & Health Cloud
Salesforce —Madrid, Madrid provincia
- Jornada completa
- CRM software
- Español
- Azure
Controls Engineer
Dematic Logistic Systems S.A.U. —Coslada, Madrid provincia
- Jornada completa
- Servicio al cliente
- Oficina
- Seguro dental
Security Engineer
ailylabs —Madrid, Madrid provincia
- Jornada completa
- Azure
- Oficina
- AWS
Solicitud rápida
13d

Quiero recibir la alerta de empleo más reciente de technical support agent en comunidad de madrid

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Partner Support Agent - Portuguese speaking, 12 months fixed contract (all genders)

Urban Sports Club -
Madrid, Madrid provincia

Solicitud rápida

Detalles del empleo

Hace 7 horas

Cualificaciones

Inglés
Zendesk
Portugués

Descripción completa del empleo

Meet Urban Sports Club

We are among the leading platforms for sports and wellness in Europe, dedicated to inspiring people to live active, healthy lives. With just one membership we offer access to thousands of fitness and wellness experiences across the continent.

But what truly sets us apart? We believe our people are at the heart of everything we do. If you're curious about how we work, what we value and how you might grow with us, explore our Culture Hub & Career Opportunities.

*Big news: Wellhub and Urban Sports Club unite!*
Urban Sports Club is now a proud part of Wellhub, creating a global wellbeing ecosystem. Together, we connect 39,000 corporate clients and 97,000 wellness partners across 18 countries, offering millions of people even more ways to stay active and take care of their health.

This is a 12-month parental leave cover.

The opportunity

As a Partner Support Agent, you will drive the success of our Priority B and C partners by managing their inquiries via tickets and overseeing the full lifecycle of their accounts, including onboarding and offboarding for new and existing locations. You will balance the needs of both groups of customers and so play an essential role in keeping our partners and members happy.

What you will do

You are responsible for the onboarding and offboarding processes of prio B and C locations
You respond to prio B and C partners requests within the agreed service level agreement via Zendesk and e-mail
You take ownership for clear and accurate partner profiles
You support partner managers and the customer experience team with specific partner related inquiries
You provide insights on technical/operational limitations to the knowledge and training team
You support Partner Support Specialists with contract changes and merchant changes tasks, as well as setting partners live

What you will need to succeed

You bring a hands-on mentality and consistent high quality performance
You have strong problem-solving and multitasking capabilities, combined with close attention to detail
You are proactive and structured in identifying priorities and driving tasks through to completion and following the deadline
You have excellent communication skills in English and Portuguese, both spoken and written
You feel comfortable using tools such as Zendesk, Pipedrive, USC backend and Partner Portal
You have a good understanding of clauses and terms of USC partnership contracts

What's in it for you

Free Urban Sports Club L Pro Membership + Friends and Family Discount: Stay active with free membership, plus discounts for friends and family.
Flexible Work Model: Enjoy a hybrid work setup, balancing on-site and remote work options to fit your lifestyle.
Extended Remote Work Options: Work up to 120 days remotely within the EU, the UK, and Switzerland, including 30 days outside the EU. You'll also have the option to desk-swap at our other European offices.
WorkOUT Life Balance: Take advantage of 30 days of paid vacation annually, plus two additional days for volunteering, flexible working hours, and complimentary access to our mental health provider Open Up.
Personal Development: Receive an annual budget of €1,000 for professional growth, with regular internal training sessions and weekly German and English language classes.
Engaging Team Culture: Participate in regular team and company events along with wellness initiatives that help you stay productive, healthy, and engaged in a hybrid work environment.

Urban Sports Club is committed to providing a friendly, safe, and welcoming environment for everyone who applies for a position or already works with us, regardless of their sports preferences, gender, gender identity and expression, sexual orientation, disability, physical appearance, body size, race, age, or religion (or lack thereof).

Solicitud rápida

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Quiero recibir la alerta de empleo más reciente de technical support agent en comunidad de madrid

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