ID: 580150
Location:
Bilbao, ES
Global Key Account Management Specialist
Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions.
Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050.
Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Group’s shipping and logistics expertise to bring humanitarian supplies around the world.
Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 155,000 people worldwide, including 4,000 in Marseilles where its head office is located.
MAIN PURPOSE
To secure, develop, and grow strategic global accounts across the intra-European market, aligning account strategies with key industry verticals and the overall Group vision. This is a high-impact role in the heart of a global logistics leader, offering you the opportunity to shape the future of customer partnerships in the dynamic world of container shipping.
MAIN RESPONSIBILITIES
- Own and grow the CMA SSL INEUR Global Account customer base in Europe, focusing on large BCOs (Beneficial Cargo Owners) and strategic manufacturers/shippers
- Build and maintain long-term customer relationships, becoming their trusted logistics partner
- Drive client engagement through regular visits, insights, and value-driven dialogue — turning relationships into partnerships
- Collaborate across the entire CMA CGM global network, from agency and pricing to operations and trade
- Lead the way in identifying new business opportunities and delivering tailor-made solutions
- Drive performance through strategic account planning, pricing influence, and data-backed decision-making
- Partner closely with Tender, Sales & Cargo Teams to support new service development and win major projects
- Deliver excellence from prospecting to closure — with full accountability on volumes, revenue, and client satisfaction
- Represent CMA CGM at key industry events, contributing to our marketing and brand presence
- Achieve and exceed sales targets and budgets
- Continuously enhance market knowledge and share updates for ongoing growth
KEY COMPETENCIES & QUALIFICATIONS
Skills & Experience
- Self-starter with strong ownership mindset — you lead, you deliver.
- Charismatic communicator with a flair for relationship-building and strategic questioning.
- Natural problem-solver who thrives in fast-paced, cross-cultural environments.
- Emotionally intelligent, resilient, and energized by new challenges.
- Strong negotiator and closer, committed to reaching balanced, win-win solutions.
- Comfortable presenting across diverse formats and audiences.
- Highly adaptable — able to handle pressure, complexity, and transformation.
- Experience in frontline sales, B2B account development, or consultative selling.
Technical Know-How
- Background in shipping/logistics or complex supply chain environments.
- Strong grasp of sales cycles, data analysis, and CRM reporting.
- Familiar with tenders, revenue tracking, and market share strategies.
- Comfortable with systems for customer data, forecasts, and insights.
Qualifications
- Degree-level education in Business, Logistics, or related disciplines.
- Strong command of English (and ideally one additional European language).
Why Join CMA CGM?
Because we’re not just moving containers — we’re moving the world. At CMA CGM, you’ll be part of a global, agile, and entrepreneurial team shaping the future of logistics. Here, your ideas matter, your ambition is celebrated, and your career can span across borders.
This isn’t just a job. It’s your next adventure in international business.
Come along on CMA CGM’s adventure !
