At Revlon, we create beauty innovations for everyone that inspire confidence and ignite joy every day.
Breaking beauty boundaries is in our company's DNA. Since its game-changing launch of the first opaque nail enamel in 1932 (and later, the first long-wear foundation), Revlon has provided consumers with high-quality product innovation, performance, and sophisticated glamour. Elizabeth Arden made waves as a woman-led beauty company in the 1920s. In 1931, Almay became the original hypoallergenic, fragrance-free beauty brand.
Today, Revlon resiliently continues its legacy as a leading global beauty company. Our diverse portfolio—which consists of some of the world's most iconic brands and product offerings in color cosmetics, skincare, hair color & care, personal care, and fragrances—is sold around the world through prestige, professional, mass, and direct-to-consumer retail channels. These brands include Revlon, Revlon Professional, Elizabeth Arden, Almay, American Crew, CND, Cutex, Mitchum, Sinful Colors, Creme of Nature, Christina Aguilera, John Varvatos, Juicy Couture, Ed Hardy and more.
We honor our heritage, embrace change, and applaud diversity. We champion our employees and celebrate our consumers.
We are Revlon, together, transforming beauty.
This role is a Remote Role: This is a fully remote position. Candidates may work from anywhere within the Andalucia area with occasional travel to rest of the countries
Position Overview:
- Generar y detectar oportunidades de venta en nuestros clientes a través de la formación en productos, servicios y técnicas.
- Realizar demostraciones, presentaciones y cursos que se desarrollan como parte de la estrategia de marca / canal / cliente.
- Dar apoyo al equipo de freelances responsables de impartir formación para la compañía.
Major Duties:
- Crear, organizar e impartir cursos In Salón, In Academy y Online, con el objetivo de formar y generar oportunidades de venta
- Promover nuestra marca y dar a conocerla en nuestros retailers.
- Conocer y dominar teóricamente y en la práctica todos los productos del porfolio
- Formación a Clientes y Business Coach en todas nuestras marcas
- Asesorar y formar a los clientes en torno a la estrategia: "Customer Beauty Experience" (Protocolos, Método de Consulta, Diagnóstico, Servicios, Rutinas y Rituales, etc)
- Gestiones administrativas de organización de curos, reserva de salas, reporte, agenda, solución de dudas, viajes etc…
- Realizar presentaciones en público; a clientes, prospectos y/o equipo comercial
- Manejo de redes sociales y skills digitales en el desarrollo de contenidos e implementación de formación online.
- Apoyar a los Business Coach / Area Managers en el proceso de captación de un cliente. Puesta en marcha
- Coordinación y colaboración con Trade Marketing para planes específicos ligados a la estrategia de clientes o canal
- Capacidad de detectar nuevas oportunidades de ampliar las marcas/productos que no se trabajan y generar venta adicional.
- Gestionar correctamente las dudas, problemas y quejas tanto de clientes internos como externos.
- Reportar a Marketing incidencias para proceder a incluirlo en el proceso de "Quality Notificactions"
- Realización y /o supervisión del cuestionario de cosmetovigilancia en caso de ser necesario
- Representación del departamento de Educación en reuniones o actos con clientes y /o marketing internacional
- Apoyo a la innovación y coordinación con Marketing en la preparación de lanzamiento de nuevos productos: testación, argumentación comercial y presentaciones. Creación de contenidos atractivos, comparativas.
- Dominio, uso particular y training a Clientes y Business Coach en la plataforma de Educación #AlwaysON
Experience:
- Experiencia previa de al menos 5 años como peluquero
- Al menos 2 años de experiencia en funciones de asesoramiento en productos de peluquería.
- Experiencia y manejo de redes sociales
- Experiencia previa como formador, con capacidades comunicativas.
- Conocimiento elevado en colorimetría capilar, tricología y diagnóstico
Knowledge, Skills, & Abilities
- Disponibilidad para viajar más del 90% del tiempo por todo el territorio nacional.
- Orientación al cliente, orientación a resultados, capacidad comunicativa
- Capacidad de trabajo en equipo.
- Carnet de conducir B1
- Nivel de inglés medio
Education:
- Grado superior de peluquería
Key Interfaces:
- Business Coach
- Area Managers
- Education Team
- Marketing Managers
#LI-Remote
#LI-LS2
Applicant Data Protection Disclosure:
When you apply to a job on this site, the personal data contained in your application will be collected by Revlon Consumer Products LLC ("Controller"), and its operating affiliates. Revlon Consumer Products LLC's data protection officer is Monica Fahnhorst, who can be contacted at [email protected]. Your personal data will be processed for the purposes of managing Controller's recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating, and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. Such processing is legally permissible under Art. 6(1)(f) of Regulation (EU) 2016/679 (General Data Protection Regulation) as necessary for the purposes of the legitimate interests pursued by the Controller, which are the solicitation, evaluation, and selection of applicants for employment.
Your personal data will be shared with Greenhouse Software, Inc., a cloud services provider located in the United States of America and engaged by Controller to help manage its recruitment and hiring process on Controller's behalf. Accordingly, if you are located outside of the United States, your personal data will be transferred to the United States once you submit it through this site. Greenhouse is certified to the EU-U.S. Data Privacy Framework, which the European Commission has determined ensures an adequate level of protection – comparable to that of the EU – for personal data transferred from the EU.
Your personal data will be retained by Controller for three (3) years. Under the GDPR, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted. You also have to right to data portability. In addition, you may lodge a complaint with an EU supervisory authority.
Applicant Privacy Notice
Privacy policy – Revlon
