20 publicaciones de empleo destacadas de first level it support en málaga, an (¡Están contratando!)

First Level IT Support
Drees & Sommer Digital Services —Málaga, Málaga provincia
- Jornada completa
- Teletrabajo
- Microsoft Outlook
- Inglés
- Sistema operativo Windows
- Programa de recomendación
Solicitud rápida
First Level IT Support
Drees & Sommer SE —Málaga, Málaga provincia
- Jornada completa
- Teletrabajo
- Microsoft Outlook
- Inglés
- Sistema operativo Windows
- Programa de recomendación
NEW TECHNOLOGIES AND DIGITAL TRANSFORMATION CONSULTANT MÁLAGA
managementsolutions —Málaga, Málaga provincia
- Informática
- Máster
- Ciencias empresariales
Backend Engineer (IA)
FMIT Group —Málaga, Málaga provincia
- Jornada completa
- Trabajo híbrido
- Inglés
- Oficina
- Desarrollo de software
2d
Service Manager
Block Labs —Málaga, Málaga provincia
- Jornada completa
- Teletrabajo
Technical Support Advisor - Danish - Malaga
JUJUR —Benalmádena Costa, Málaga provincia
- Jornada completa
- Inglés
- Oficina
- Sistema operativo Windows
Mecánico /a - Service Technician, Málaga
Tesla —Málaga, Málaga provincia
- Disponibilidad fin de semana
- Español
- Mantenimiento
- Inglés
- Formación continua
Hardware Electronic Engineer
Clue —Málaga, Málaga provincia
- Jornada completa
- Trabajo híbrido
- Inglés
Senior QA Automation Engineer
Verisk —Málaga, Málaga provincia
- Jornada completa
- Java
- JavaScript
- Agile
- Vacaciones pagadas
- Seguro de vida
International Service Delivery Manager
SD Worx —Málaga, Málaga provincia
- Trabajo híbrido
- Inglés
- Máster
- Project management
- Programa de recomendación
Solicitud rápida
Senior QA Automation Engineer
Ignite Insurance Systems —Málaga, Málaga provincia
- Jornada completa
- Java
- JavaScript
- Agile
- Vacaciones pagadas
- Seguro de vida
Line Operator
Clue —Málaga, Málaga provincia
- Jornada completa
- Oficina
- Microsoft Office
- Ensamblaje
System Verification Engineer
Clue —Málaga, Málaga provincia
- Jornada completa
- Trabajo híbrido
- Inglés
- Oficina
- Máster
Technical Writer
MultiSafepay —Málaga, Málaga provincia
- Jornada completa
- Trabajo híbrido
- Español
- Inglés
- Project management
Solicitud rápida
Finance Intern
Clue —Málaga, Málaga provincia
- Microsoft Excel
- Sistemas ERP
- Inglés
Senior Java Engineer
Ciklum —Málaga, Málaga provincia
- Microsoft Excel
- DevOps
- Java
1d
Electronic System Engineer
Clue —Málaga, Málaga provincia
- Jornada completa
- Trabajo híbrido
- PMP
- Inglés
- Máster
SAP PM-EAM Specialist
Accenture —Málaga, Málaga provincia
- Jornada completa
- Inglés
Rental Sales Agent
Europcar —Málaga, Málaga provincia
- Media jornada
- Ventas
- Servicio al cliente
5d
RTCA DO-178B/C V&V Engineer
Clue —Málaga, Málaga provincia
- Jornada completa
- Trabajo híbrido
- Inglés
- Oficina
- Máster
12d

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First Level IT Support

Drees & Sommer Digital Services
Málaga, Málaga provincia

Solicitud rápida

Detalles del empleo

Jornada completa

Beneficios

Programa de recomendación

Cualificaciones

Microsoft Outlook
Inglés
Sistema operativo Windows
Soporte informático
SharePoint
Gestión de cuentas

Descripción completa del empleo

Company Description

Creating a future worth living for future generations gets us out of bed every morning. Depending on the project, we are consultants, implementers, or both for sustainable, innovative and economical solutions for real estate, industry, energy and infrastructure. Our more than 6,000 employees at 63 locations worldwide support our customers in interdisciplinary teams. Our thinking is both visionary and realistic. We work independently and as part of a team. With passion and the latest technologies. We unite. Join us at Dreso and let’s create a world we want to live in.

Job Description

We are looking for a First Level IT Support Technician to join our IT team in a fully remote role. The position provides first-line technical support to internal users across different countries and global regions, helping ensure smooth and efficient IT operations.

Due to the international scope of the role, working hours may include evening or night shifts, depending on the regions being supported.

Key Responsibilities

Provide first-level IT support to internal users via ticketing systems, email, and remote support tools.
Support users located in multiple countries and time zones.
Diagnose and resolve basic hardware, software, and connectivity issues.
Document incidents, requests, and resolutions accurately in the IT ticketing tool.
Escalate complex or unresolved issues to second-level support teams.
Support user onboarding and offboarding (accounts, permissions, basic setup).
Follow IT procedures, standards, and security policies.
Contribute to improving support processes and user experience.

Working Model & Schedule

Fully remote position.
Shift-based role, with flexibility to work evening or night shifts to support global regions.
Shift planning will be organized in advance according to business needs.

Technical additions

Password resets / account unlocks
User and permission management
Remote troubleshooting tools
Identity / user management

Ticket handling

SLAs / prioritization
Ability to prioritize tickets based on urgency and impact

Knowledge base / documentation

maintaining FAQs, runbooks, and standard solutions

Qualifications

Previous experience in IT Support / Service Desk / Helpdesk
Basic knowledge of:
- Windows
- Microsoft 365 tools (Outlook, Teams, SharePoint)
- IT ticketing systems
Strong communication and problem-solving skills.
Comfortable working with users from different cultures and locations.
Fluent English is required; additional languages are a plus.
Willingness and availability to work in a fully remote, shift-based environment, including night shifts if required.

Nice to Have

Experience supporting international or distributed teams.
Basic knowledge of Active Directory or user account management.
IT-related studies or certifications (completed or in progress).

Additional Information

To ensure your work-life balance, we offer the option of mobile working
We promote your professional and personal development through individual training and further education at the Drees & Sommer Academy
We support your health with a bonus for sports enthusiasts. We offer the possibility of subscribing to a private health insurance policy
Employees benefit from tax advantages related to their commuting expenses for the office
Fiscal advantages for employees expenses in meal costs during the worktime. Employee referral program with attractive bonus scheme
Supporting career and family by receiving tax benefits for kindergarten expenses

Solicitud rápida

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first level it support empleos en málaga, an

First Level IT Support

First Level IT Support

NEW TECHNOLOGIES AND DIGITAL TRANSFORMATION CONSULTANT MÁLAGA

Backend Engineer (IA)

Service Manager

Technical Support Advisor - Danish - Malaga

Mecánico /a - Service Technician, Málaga

Hardware Electronic Engineer

Senior QA Automation Engineer

International Service Delivery Manager

Senior QA Automation Engineer

Line Operator

System Verification Engineer

Technical Writer

Finance Intern

Senior Java Engineer

Electronic System Engineer

SAP PM-EAM Specialist

Rental Sales Agent

RTCA DO-178B/C V&V Engineer

Quiero recibir la alerta de empleo más reciente de first level it support en málaga, an

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