20 publicaciones de empleo destacadas de customer care specialist en madrid, md (¡Están contratando!)

Customer Care Specialist
Amenitiz —Madrid, Madrid provincia
- Español
- Inglés
Solicitud rápida
3d
Customer Experience Specialist Iberia
Molnlycke Health Care —Madrid, Madrid provincia
- Ventas
- Servicio al cliente
- Inglés
Solicitud rápida
EE190: Operations Quality Specialist-Senior (ID)
FedEx EU —Madrid, Madrid provincia
- Jornada completa
- Habilidades de análisis
- Grado
Employee Relations Specialist
Michael Kors —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Microsoft Office
- Recursos humanos
- Seguro dental
- Vacaciones pagadas
Junior Communications Specialist (m/f/x)
Allianz —Madrid, Madrid provincia
- Jornada completa
- Español
- Marketing
- Inglés
Customer Care Specialist (Italian Speaker)
Civitatis —Madrid, Madrid provincia
- Disponibilidad fin de semana
- Trabajo híbrido
- Español
- Inglés
- Oficina
- Formación continua
- Teletrabajo opcional
Solicitud rápida
People Insights & Organizational Effectiveness Specialist
Swissport International AG —Madrid, Madrid provincia
- Horas extra
- Microsoft Excel
- Inglés
- Oficina
2d
Clinician Selling Specialist Primary Care (Barcelona)
Roche —Madrid, Madrid provincia
- Jornada completa
- Grado
ASISTENCIAL
Air Liquide —Pinto, Madrid provincia
- Jornada completa
14d
Customer Care Specialist (German/French + English)
ClearCorrect —Madrid, Madrid provincia
- Jornada completa
- CRM software
- Servicio al cliente
- Salesforce
Spanish Customer Care and Sales Consultant - Luxury Tech Brand in Greece
Next Job Abroad —Madrid, Madrid provincia
- Media jornada
- Trabajo híbrido
- Español
- Sin necesidad de experiencia
- Inglés
Solicitud rápida
7d
After Care and Repairs Specialist - Puerto Banus
Louis Vuitton —Madrid, Madrid provincia
- Español
- Inglés
14d
IT Support Specialist — EMEA
Duetto Research —Madrid, Madrid provincia
- Teletrabajo
- Azure
- Servicio al cliente
- Sistema operativo Windows
Solicitud rápida
6d
Key Account Specialist (B2B)
Exoticca —Madrid, Madrid provincia
- Jornada completa
- Teletrabajo
- Ventas
- Oficina
Solicitud rápida
Logistics Specialist (m/f/d)
Siemens Healthineers —Getafe, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Español
- Ventas
- Servicio al cliente
1d
FenX (Fenergo) Specialist
Ebury —Madrid, Madrid provincia
- Inglés
- Oficina
- Habilidades de análisis
Solicitud rápida
1d
Graphic Design Specialist IKEA Service Office
IKEA —San Sebastián de los Reyes, Madrid provincia
- Jornada completa
- Español
- Inglés
1d
Procurement Specialist
ABB —Madrid, Madrid provincia
- Jornada completa
- Inglés
- Grado
- Manufactura
- Teletrabajo opcional
Customer Service Specialist (Swedish-speaking) – Madrid ️
Otovo —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Servicio al cliente
- Inglés
- Grado
- Plan de pensiones
Solicitud rápida
Application Specialist Barcelona Area
DiaSorin —Madrid, Madrid provincia
- Disponibilidad fin de semana
- Español
- Ventas
- Servicio al cliente
- Oportunidades de crecimiento y desarrollo profesional

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Customer Care Specialist

Amenitiz -
Madrid, Madrid provincia

Solicitud rápida

Detalles del empleo

Hace 3 días

Cualificaciones

Francés
Español
Inglés
Zendesk
Portugués
Italiano

Descripción completa del empleo

At Amenitiz, we're on a mission to simplify hospitality management - empowering over 15,000 independent hoteliers to run smarter, not harder.

We're more than just another SaaS scale-up. We're revolutionizing one of the world's oldest industries. Backed by over $80M from top-tier VCs who support disruptive giants like Alibaba, Toast, Zendesk, Delivery Hero, Revolut, and Loom, we've been recognized as a TravelTech Titan and one of Wired's hottest start-ups.

From our Barcelona HQ, we turn bold ideas into real impact, ownership into innovation, and collaboration into results that matter - every single day.

About the role

As a Customer Care Specialist at Amenitiz, you are the primary point of contact for our customers - independent hoteliers and property owners who rely on our platform to run their business day to day. Your role is to resolve issues efficiently, build product confidence, and ensure that every customer interaction leaves them better equipped to get value from Amenitiz.

This is a role for someone who combines genuine customer empathy with structured problem-solving. You are not just answering tickets - you are helping hoteliers become self-sufficient on a product that directly improves how they operate.

Your missions

Deliver high-quality support across chat, phone, and email, ensuring customers receive timely and effective assistance
Guide customers through the platform, building their product knowledge and reducing dependency on reactive support
Diagnose and resolve technical issues with a structured, efficient approach - escalating to Product and Engineering where needed
Build strong relationships with customers that contribute to satisfaction, loyalty, and long-term retention
Listen actively and adapt your communication style to each customer's profile and level of technical familiarity
Monitor customer feedback to identify recurring issues and surface opportunities to improve support processes
Collaborate cross-functionally with Product, Engineering, and Customer Success to resolve complex cases and close the feedback loop
Stay current on new features and product updates to ensure customers always receive accurate, relevant guidance

About you

Fluent in French, Italian, Portuguese or Spanish (native) + strong written and verbal English
A second language - ideally Spanish or French - is a strong plus
Minimum one year of experience in a customer-facing role - chat, phone, or email support
Strong customer orientation with the ability to tailor communication to different profiles and situations
A natural problem-solver: structured in your approach, creative when needed, and calm under pressure
Empathetic and attentive - you listen to understand, not just to respond
Organised and proactive, with the ability to manage multiple open cases without losing quality or follow-through
Comfortable working autonomously while collaborating effectively across teams

Our offer

Competitive salary with performance-based incentives
Stock options - with a back-loaded vesting schedule
Comprehensive health insurance
Flexible benefits - save on meals, childcare, transportation, and training with our tailored remuneration options
On-demand salary access - no need to wait until the end of the month
Any book, purchased for you, plus access to a shared team library
An international team of 35+ nationalities based in one of Europe's leading tech hubs

Apply now to join our team and be a part of our exciting journey at Amenitiz!

Solicitud rápida

Refina tu búsqueda

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EE190: Operations Quality Specialist-Senior (ID)

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People Insights & Organizational Effectiveness Specialist

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Customer Care Specialist (German/French + English)

Spanish Customer Care and Sales Consultant - Luxury Tech Brand in Greece

After Care and Repairs Specialist - Puerto Banus

IT Support Specialist — EMEA

Key Account Specialist (B2B)

Logistics Specialist (m/f/d)

FenX (Fenergo) Specialist

Graphic Design Specialist IKEA Service Office

Procurement Specialist

Customer Service Specialist (Swedish-speaking) – Madrid ️

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Quiero recibir la alerta de empleo más reciente de customer care specialist en madrid, md

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