20 publicaciones de empleo destacadas de customer service associate spanish en madrid, md (¡Están contratando!)

Customer Experience Associate
Embat —Madrid, Madrid provincia
- Jornada completa
- CRM software
- Español
- Microsoft Excel
Front Desk Agent
Marriott International, Inc —Madrid, Madrid provincia
- Jornada completa
- Español
- Inglés
- Microsoft Office
1d
Product Support Associate I - Pagero
Thomson Reuters —Madrid, Madrid provincia
- Disponibilidad fin de semana
- Trabajo híbrido
- Español
- Inglés
- Oficina
- Teletrabajo opcional
Project Management Associate – Supply Chain
ESML SD Iberia Holding S A U —Pozuelo de Alarcón, Madrid provincia
- Jornada completa
- Español
- PMP
- Inglés
Solicitud rápida
Sales Associate Madrid Canalejas
Christian Dior Couture —Madrid, Madrid provincia
- Jornada completa
- Español
- Ventas
- Inglés
Corporate Desk – Client Coverage Credit Markets (Iberia) – Associate/Director
BTG Pactual Europe —Madrid, Madrid provincia
- Jornada completa
- Microsoft Powerpoint
- Español
- Microsoft Excel
Associate Real Estate Capital Markets
BNP Paribas —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Español
- Inglés
- Oficina
3d
Junior Customer Billing, Admin & Accounting
IE University —Madrid, Madrid provincia
- Jornada completa
- Español
- Microsoft Excel
- Sistemas ERP
Senior Associate, Real Estate Development (Marq Logistics)
Ares Management —Madrid, Madrid provincia
- Jornada completa
- Español
- Inglés
- Oficina
13d
Business Analytics Specialist
Sobi —Madrid, Madrid provincia
- Jornada completa
- CRM software
- Español
- Informática
Solicitud rápida
4d
Secretary
Arup —Madrid, Madrid provincia
- Trabajo híbrido
- CRM software
- Español
- Inglés
4d
Junior Manager, Undergraduate Programs – Business School
IE University —Madrid, Madrid provincia
- Jornada completa
- Español
- Servicio al cliente
- Máster
Sales Associate Retail - Madrid
Zielinski & Rozen Europe —Madrid, Madrid provincia
- Disponibilidad fin de semana
- Español
- Ventas
- Servicio al cliente
Customer Technical Support (hotline) & Dispatch manager
Beckman Coulter Diagnostics —La Moraleja, Madrid provincia
- Jornada completa
- Español
- Servicio al cliente
- Inglés
After Care and Repairs Specialist - Puerto Banus
Louis Vuitton —Madrid, Madrid provincia
- Español
- Inglés
AWS Consultant
SoftwareONE —Madrid, Madrid provincia
- Trabajo híbrido
- Español
- Inglés
- AWS
Cash Management & Lending Sales Associate
SCH Banco Santander, S.A. —Madrid, Madrid provincia
- Microsoft Powerpoint
- Español
- Microsoft Excel
- Abono gimnasio
- Seguro de vida
GTB Financial Institutions Sales Associate
SCH Banco Santander, S.A. —Boadilla del Monte, Madrid provincia
- Jornada completa
- Español
- Ventas
- Grado
- Abono gimnasio
- Seguro de vida
Client Development Manager Madrid Canalejas
Christian Dior Couture —Madrid, Madrid provincia
- Jornada completa
- Español
- Microsoft Excel
- Servicio al cliente
Technology Portfolio Strategy Manager
ESML SD Iberia Holding S A U —Pozuelo de Alarcón, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Español
- Inglés
- Oficina
- Teletrabajo opcional
Solicitud rápida

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Customer Experience Associate

Embat
Madrid, Madrid provincia

Solicitar ahora

Detalles del empleo

Jornada completa

Cualificaciones

CRM software
Español
Microsoft Excel
Servicio al cliente
Inglés
Zendesk

Descripción completa del empleo

Indefinite
Full time
Hybrid (Madrid, Madrid, Spain)
Product Experience

What is Embat?

Embat was born to design the best way for medium and large sized enterprises to plan their finances and monitor their cash flow in real time.

We are building a financial management platform that allows them to understand what has happened in the past, track what is happening today and forecast the future of their businesses.

Our mission is to build a product that leverages technology and excellent client experience to empower our clients to make the best business decisions by accessing the best financial information, 100x more efficiently than using Excel files.

Our solution translates into savings of up to 75% of the time that financial teams spend on manual tasks. This allows them to focus on what matters most: making a greater impact within their organization and achieving a better balance between personal and professional life.

Composed of a fantastic team of people of 100+ members with different backgrounds and nationalities and backed by reputable international investors with the ambition to make Embat global and a great place to work! We are backed by top-tier international VCs.

In February 2024, we closed our third round of investment worth 15 million euros! This has been led by the renowned international investment fund Creandum, with the invaluable support of our partners Samaipata, 4Founders Capital, VentureFriends, Hugo Arévalo and Martin Blessing.

What will you do?

Lead and follow-up all the customer’s doubts and issues.
Understand the customer’s needs as a feedback for the improvement of the platform.
Development of the proper knowledge base for customers.
Proactive problem resolution, developing and consolidating strong relationships with customers and internal stakeholders.
Work closely with the following teams: product, marketing, sales and implementation.
Process optimization and improvement.
Own, coordinate and solve technical issues generated by the use of Embat, acting as the primary escalation point for customers as well as internal stakeholders.
Collaborate with other internal teams as necessary until an issue is resolved and communicated back to the relevant stakeholders.

What are we looking for?

Experience in ticketing management and having a customer service profile.
We are looking for a hybrid profile willing to work with different teams and have a global impact. You need to be able to understand the big picture.
Knowledge of CRM software (Zendesk)
Hands on attitude - Capacity to execute and willingness to do what it takes to get things over the line.
Be interesting in fintech
Strong organization skills and capabilities with managing multiple projects simultaneously and successfully
Team-player: “We” is always before “I”
Spanish and English speaker - proficiency level

Additionally, any of the below would definitely be great:

We need passion and energy. You love what to do and are very motivated to fulfill the ambitious tasks you will be responsible for.
International experience and additional languages are key to embrace our inclusive culture.
Creativity - you are proactive and suggest new ideas to test or to improve what we are already doing

What comes with working at Embat?

We offer a platform that allows you to reach your professional and personal goals.
A competitive salary according to the project and responsibility.
Hybrid working setup & flexible schedule
Latest technology of your choice to do your impactful work with.
Access to private health insurance with Sanitas
Access to salary on demand, restaurante card, transport card, and kindergarden checks through Payflow
Career progression - Twice-yearly performance reviews
An opportunity to work hand in hand with our founders who built their careers in Investment Banking at J.P. Morgan for more than a decade.
360º development - through internal and external talks, sponsored conferences and many more to come.
Team Buildings plans

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Refina tu búsqueda

customer service associate spanish empleos en madrid, md

Customer Experience Associate

Front Desk Agent

Product Support Associate I - Pagero

Project Management Associate – Supply Chain

Sales Associate Madrid Canalejas

Corporate Desk – Client Coverage Credit Markets (Iberia) – Associate/Director

Associate Real Estate Capital Markets

Junior Customer Billing, Admin & Accounting

Senior Associate, Real Estate Development (Marq Logistics)

Business Analytics Specialist

Secretary

Junior Manager, Undergraduate Programs – Business School

Sales Associate Retail - Madrid

Customer Technical Support (hotline) & Dispatch manager

After Care and Repairs Specialist - Puerto Banus

AWS Consultant

Cash Management & Lending Sales Associate

GTB Financial Institutions Sales Associate

Client Development Manager Madrid Canalejas

Technology Portfolio Strategy Manager

Quiero recibir la alerta de empleo más reciente de customer service associate spanish en madrid, md

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