20 publicaciones de empleo destacadas de customer service remote en madrid, md (¡Están contratando!)

Customer Service Agent - English (Night Shift)
FeverUp —Madrid, Madrid provincia
- Turno de 8 horas
- Teletrabajo
- Español
- Servicio al cliente
- Inglés
Solicitud rápida
4d
Representative Customer Service (hybrid work schedule)
DRiV Incorporated —Coslada, Madrid provincia
- Hasta 30.000 € al año
- Jornada completa
- Trabajo híbrido
- Español
- Servicio al cliente
- Inglés
Solicitud rápida
12d
Customer Service Agent: French (morning shift)
FeverUp —Madrid, Madrid provincia
- Turno de 8 horas
- Teletrabajo
- Español
- Servicio al cliente
- Inglés
Solicitud rápida
4d
Customer Service Specialist (m/f/d)
Infront Financial Technology GmbH —Madrid, Madrid provincia
- Jornada completa
- Servicio al cliente
- Inglés
- Oficina
13d
German and English Speaking Customer Service Agent (m/f/d) - 100% remote
SIXT Spain —Madrid, Madrid provincia
- Disponibilidad fin de semana
- Teletrabajo
- CRM software
- Servicio al cliente
- Inglés
Solicitud rápida
Customer Care Officer (w/m/x) (NL & FR)
Doctena S.A. —Madrid, Madrid provincia
- Jornada completa
- Teletrabajo
- Servicio al cliente
- Inglés
- Bachillerato
Solicitud rápida
Bookings Agent (Summer Season)
Spotahome —Madrid, Madrid provincia
- Disponibilidad fin de semana
- Español
- Inglés
Solicitud rápida
14h
Customer Service Representative – French speaker
MSX International —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Microsoft Powerpoint
- Microsoft Excel
- Servicio al cliente
Solicitud rápida
Customer Success Manager - Airline or Airline Catering 80-100% (Europe, 100% remote)
LimeFlight —Madrid, Madrid provincia
- Jornada completa
- Teletrabajo
- Informática
- Inglés
- Grado
6d
Customer Support Agent - Portuguese Market, 12 months fixed contract (all genders)
Urban Sports Club —Madrid, Madrid provincia
- Inglés
- Oficina
Solicitud rápida
14d
German Speaking Customer Support Agent SIXT Share (m/f/d) - 100% Remote
SIXT Spain —Madrid, Madrid provincia
- Disponibilidad fin de semana
- Teletrabajo
- Servicio al cliente
- Inglés
- Microsoft Office
Solicitud rápida
Opportunities in Supply Chain, Logistics Execution – MULTIPLE LANGUAGES
CHEP —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Español
- Microsoft Excel
- Inglés
English-Spanish Bilingual Tier 2 Technical Support Representative
Fuku —Madrid, Madrid provincia
- Disponibilidad fin de semana
- Teletrabajo
- CRM software
- Español
- Inglés
Solicitud rápida
Personal Assistant
Vodafone —Madrid, Madrid provincia
- Jornada completa
- Teletrabajo
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
- Seguro de vida
- Plan de pensiones
3d
Desktop Support Technician
CULTURAL EXPERIENCES ABROAD LLC —Madrid, Madrid provincia
- Español
- Azure
- Inglés
Solicitud rápida
IT Support Technician
Legends Global (Europe) —Madrid, Madrid provincia
- Trabajo híbrido
- Español
- Microsoft Excel
- Inglés
- Teletrabajo opcional
- Plan de pensiones
Solicitud rápida
Administrative Assistant - 12 month temporary contract
Intuitive Surgical —Madrid, Madrid provincia
- Jornada completa
- Trabajo híbrido
- Español
- Inglés
- Bachillerato
IT Support Specialist — EMEA
Duetto Research —Madrid, Madrid provincia
- Teletrabajo
- Azure
- Servicio al cliente
- Sistema operativo Windows
Solicitud rápida
Voice Interactions Expert
ING Bank —Madrid, Madrid provincia
- Teletrabajo
- Inglés
- Oficina
- Máster
- Plus transporte
- Seguro médico privado
CRA II, Multisponsor ** Hybrid MADRID or BARCELONA **
サイネオス・ヘルス —Madrid, Madrid provincia
- Grado
14d

Quiero recibir la alerta de empleo más reciente de customer service remote en madrid, md

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Customer Service Agent - English (Night Shift)

FeverUp -
Madrid, Madrid provincia

Solicitud rápida

Detalles del empleo

Hace 4 días

Cualificaciones

Español
Servicio al cliente
Primavera
Inglés
Zendesk

Descripción completa del empleo

Hey there!
We're Fever, the world's leading tech platform for culture and live entertainment.

Our mission? To democratize access to culture and entertainment. With our proprietary cutting-edge technology and data-driven approach, we're revolutionizing the way people engage with live entertainment.

Every month, our platform inspires over 300 million people in +55 countries (and counting) to discover unforgettable experiences while also empowering event creators with our data and technology, helping them scale, innovate, and enhance their events to reach new audiences.

Our results? We've teamed up with major industry leaders like Netflix, F.C. Barcelona, and Primavera Sound, presented international award-winning experiences, and are backed by several leading global investors! Impressive, right?

To achieve our mission, we are looking for bar-raisers with a hands-on mindset who are eager to help shape the future of entertainment!

Ready to be part of the experience?

Now, let's discuss this role and what you will do to help achieve Fever's mission.

About the role:

We love our customers and always aim to provide the best service. If you like working at home, this job is for you!

INFO: The Schedule for the night-shift position is 00:00 am to 8:00 am (5 days/week) with 30 minutes of break.

You will be expected to:

Customer Service by phone, e-mail or social media for solving any incidents generated daily. All three are essential for resolving any incidents that arise on a daily basis.
Managing and efficiently handling incoming calls and chats will be a critical aspect of this role to ensure efficient and high-quality communication with clients
Provide accurate, valid and complete information by using the right methods/tools
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Keep records of customer interactions, process customer accounts, and file documents
Follow communication procedures, guidelines, and policies
Take the extra mile to engage customers
As the resolutions of incidents are not constant, parallel work for the Department of Operations will be performed.
Work schedule: 00:00 am - 8:00 am with 30 minute break

About you:

Previous experience in User Support or Customer Service positions are highly valuable.
Previous experience using Zendesk is preferred.
High English level (oral & written) and fluent in Spanish and English
Skilled at planning, organizing, prioritizing and executing simultaneous tasks.
Have good communication and interpersonal skills.
Are a solution-oriented and reliable professional.
Are incredibly detail-orientated with excellent time-management skills.
Are flexible. Everything can change very quickly and you know how to adapt
Have excellent interpersonal and communication skills.
Be decisive and organized.
Love being part of a dynamic team in a growing company.
Candidates must reside in Spain

You can expect to join a group of diverse, hardworking team players, where a cultural fit is someone willing to stay humble and learn, and can work nimbly. We welcome applications with unusual backgrounds with the expectation that the applicant will have acquired hard or soft skills and maturity throughout their experiences.

This role is located in Spain.

Benefits & Perks

Home office
Great work environment with a young, international team of talented people to work with!
Possibility to receive in advance part of your salary by Payflow
40% discount on all Fever events and experiences
Health Insurance
Gympass Membership

#LI-Remote

Thank you for considering joining Fever. We cannot wait to learn more about you!

If you want to learn more about us: Fever's Blog | Tech.Eu |TechCrunch

Fever is committed to creating an inclusive and diverse workspace where everyone's background and ideas count. Our main goal is to find the best possible talent regardless of place of birth, racial or ethnic origin, gender, gender identity, religion, opinion, sexual orientation, disability, pregnancy, marital status, age or caring responsibilities. We encourage everyone to apply!

If you require any kind of accommodation during the selection process please contact our Talent team so we can help you by providing a welcoming and seamless journey.

If you want to know more about how Fever processes your personal data, click here Fever - Candidate Privacy Notice

Solicitud rápida

Refina tu búsqueda

customer service remote empleos en madrid, md

Customer Service Agent - English (Night Shift)

Representative Customer Service (hybrid work schedule)

Customer Service Agent: French (morning shift)

Customer Service Specialist (m/f/d)

German and English Speaking Customer Service Agent (m/f/d) - 100% remote

Customer Care Officer (w/m/x) (NL & FR)

Bookings Agent (Summer Season)

Customer Service Representative – French speaker

Customer Success Manager - Airline or Airline Catering 80-100% (Europe, 100% remote)

Customer Support Agent - Portuguese Market, 12 months fixed contract (all genders)

German Speaking Customer Support Agent SIXT Share (m/f/d) - 100% Remote

Opportunities in Supply Chain, Logistics Execution – MULTIPLE LANGUAGES

English-Spanish Bilingual Tier 2 Technical Support Representative

Personal Assistant

Desktop Support Technician

IT Support Technician

Administrative Assistant - 12 month temporary contract

IT Support Specialist — EMEA

Voice Interactions Expert

CRA II, Multisponsor Hybrid MADRID or BARCELONA

Quiero recibir la alerta de empleo más reciente de customer service remote en madrid, md

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